Slightly OT, but a parallel situation....

Citibank re-issued me a new MC due to the TJ Max fiasco.

Apparently they had a listing of all credit card numbers that may have been affected by the TX Max hacking incident. Citibank then decided to cancel all of those credit card numbers and re-issue them as a simple precautionary measure (no fraudulent activity had occurred yet).

Yesterday i got the call from chase that someone had charged $50 at a gas station on June 20th in Costa Mesa, then a charge for 42,100 at BestBuy in the same area. Luckily, I was in a different state and they surmised that the card had cloned. They closed the account and are in the process of sending a replacement.

Once you are over the hump with getting the news, the bank will take care of the details.

I don't have an MP Visa, but do have a Chase MC, and have never had a problem being denied any charges, even when travelling within the US (though, to be honest, I haven't used it when travelling internationally).

I did have a similar situation as the OP with a card when I was living in Canada, no fraudulent charges, but i received a letter saying my card had been comprised, and was sent a new one. And then, just yesterday, I noticed a fraudulent charge on my Visa issued by a smaller bank in the US southeast, for a charge of just under $10. They didn't flag it - I did - the charge is being credited, and I am being sent a new card. A quick Google search on the rogue "merchant" listed on my statement shows lots of people have been hit with this one. My guess, this scam, rather than making big ticket purchases that would be easily noticed, are hitting lots of people with small charges that would be less likely to be noticeable as well as less likely to be proactively be seen as fraud by the banks. Since the charge occured on June 26 and I just noticed it yesterday, I'm guessing my bank is eating the charge, and the "merchant" made away with the $ by now. I always make sure i check my card activity every few days, and this is a perfect example of why we should all be vigilant about doing so.

About 3 weeks ago I got a call from Chase regarding some activity on my card. Someone was buying stuff online and three transactions had racked up about $1500. They cancelled the card and said they would reissue, but I have yet to receive my new card. Thanks for the reminder to call them.

Please follow this in the Credit Card forum as it relates more to credit card use in general than to Mileage Plus.

l'etoile
UA moderator

I was fairly impressed with Chase in what they did following a denied charge for suspected fraud. My son is an additional on the card and so he had used it in MA, where he's at school, and I was denied trying to use it in AZ while traveling so used an Amex.

I called Chase and their automated thing had me quickly verify the charge amounts and I was good to go again. But then I called later to speak with a rep who apologized, made a note about my son living in MA and me in CA, and then without me asking or even thinking about it, credited my Mileage Plus account for the points I would have received had the $3500 purchase that ended up on Amex gone through. I was impressed.

SeattleFred: I would probably do one of those free credit report checks, just to make sure all is OK there. https://www.annualcreditreport.com/cra/index.jsp

My experience has been that Chase reps often misstate what's going on with credit card fraud issues. check out my little story:

http://www.flyertalk.com/forum/showt...ighlight=chase

Until now I have been very pleased,maybe lucky,with all of my Chase cards.

This evening I received a call from the Chase fraud department questioning a $5.00 charge.This transaction was made online and the item is shipping to my home address on file-what are they thinking?

The rep was difficult to understand,and despite his assurances that this card has no further flags on it, I am a bit hesitant to use it again.