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Bank of America waives ForEx fee for good customers

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Bank of America waives ForEx fee for good customers

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Old Aug 25, 2005, 9:33 am
  #1  
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Join Date: May 1998
Location: Kirkland, WA
Posts: 6,932
Bank of America waives ForEx fee for good customers

I just got off the phone with Bank of America to cancel my old Fleet cash-rebate card because when BA acquired them they jacked up the foreign-exchange fee to 3%. The rep told me that because I was a good customer (internal code 1501 or 1701, whatever that means) they waive the foreign-exchange fees on all BA credit cards. I canceled the card anyway since I still have my Alaska BA Visa and will try some test charges with it next time I'm out of the country to see if it's true. If so, it's a great deal for me.

I have many personal and business checking/investment accounts with BA, which I assume is how I got this status.

QL
QuietLion is offline  
Old Sep 23, 2005, 9:30 pm
  #2  
 
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
let us know if this works next time you are abroad.
amartin1979 is offline  
Old Sep 25, 2005, 12:33 am
  #3  
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It worked. No markup at all over the Interbank rate.

QL
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Old Oct 1, 2005, 11:13 am
  #4  
 
Join Date: Sep 2005
Posts: 2
Remove 3% B of A fee

I just talked to Joshua, a B of A CSR in the retention department, who said they could not code my account but that he would make a notation in my file. He said his notation would be to waive the 3% fee as a courtesy. The kink was I would have to call them after I returned from Europe and refer whichever CSR I got to the file notes. He would not guarantee I would get the fees waived since it was apparently up to the discretion of the CSR, so I posed a hypothetical case to him. What if a cardholder had called to CSR Jane Smith a month ago and she had noted the file. If that cardholder called Joshua today and he checked the file would Joshua remove any 3% foreign exchange fees. His response is that he would remove the fee as a courtesy.
zip97062 is offline  
Old Oct 2, 2005, 10:02 pm
  #5  
 
Join Date: Apr 2005
Location: 2 minutes from IAD
Programs: EuroBonus, UA MP
Posts: 132
I have never been charged any fees for ATM withdrawals (normally $5/transaction + 3% fee) or purchases made with BOA cards while overseas. They tell me its because I am a "Premier Client". So thats what happens when you have your mortgage, business account, and checking account with them for the past 20+ years.

If they were only open on Sundays....
kaptan is offline  


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