Advice needed to avoid Contactless Clash.
#1
Original Poster
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Advice needed to avoid Contactless Clash.
I just found out today that the contactless card that Chase gave me was charged transit fare instead of my transit card (ventra). I commute daily with the CTA.. so this whole guessing game about which will register is a problem.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
#2
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I just found out today that the contactless card that Chase gave me was charged transit fare instead of my transit card (ventra). I commute daily with the CTA.. so this whole guessing game about which will register is a problem.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating
Wallets that block wireless signal can be used to avoid that. Not sure if they are for sale in US.
#3
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Yea they had a quick spiel queued up for "Rfid concerns". I've got to say this call was quite frustrating. It was pretty much a we rolled this out (stupidly) and don't care. Then they played the fake empathy card.
#4
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To be fair, CTA does warn against this sort of thing:
If you want to continue tapping your wallet instead of removing the desired card, however, a RFID shield as mentioned above is probably your best bet.
Avoid "card clash"!
Whenever you pay, touch only your desired payment card to the Ventra fare reader: we recommend you remove the card from your wallet.
Ventra can accept payments from many different card/payment types. Taking your card out makes sure that the payment method you intended to use covers every part of your trip.
Whenever you pay, touch only your desired payment card to the Ventra fare reader: we recommend you remove the card from your wallet.
Ventra can accept payments from many different card/payment types. Taking your card out makes sure that the payment method you intended to use covers every part of your trip.
#5
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If the problem is simply that you have more than one RFID card in your wallet, the free solution is to keep the transit card separately. The cheap solution is to buy (or make) an inexpensive sleeve.
#6
Join Date: Mar 2011
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I just found out today that the contactless card that Chase gave me was charged transit fare instead of my transit card (ventra). I commute daily with the CTA.. so this whole guessing game about which will register is a problem.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
Then you can use the Contactless card at various merchants and have the same "fast and easy" experience at the merchants as you have using the Ventra card on the mass transit.
It is a win win.
It was not "stupid" at all for Chase to roll out Contactless payment. It is the global standard for credit card transactions and is the most frequently used processing method for in person credit card transactions in Canada, UK, Australia, and various other countries. All those places have mass transit and special cards for mass transit too and those folks have figured out how to make both work together.
It should not be that difficult. If it is, just ditch the Ventra card and let all of your fares be charged through the Chase card. Then you only have to deal with one card.
I assume there is a fare discount if you use the Ventra card so if it is worth it to you to get that discount then the very minimal effort to actually make sure that Ventra card is the one closest to the fare reader should not be a big deal.
Or if you are really that against the Contactless card you could just get rid of the Chase card... but most other issuers will be issuing Contactless cards in the coming years too so that is not going to be a long term solution.
Personally I am very pleased Chase has started to issue Contactless cards again, like they did a decade ago, and like so many other issuers in other countries. I've been making the suggestion to them periodically over the past few years and am pleased they finally did it.
#7
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And that information is largely useless to those scammers with EMV Contactless technology that gives each transaction a unique key just like a physical chip card since you can't just recreate the card and do swipes anymore like in the old days. It was a problem 15 years ago but technology has since gotten ahead of that making Contactless the fastest, most secure, global standard for credit card payments.
#8
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I just found out today that the contactless card that Chase gave me was charged transit fare instead of my transit card (ventra). I commute daily with the CTA.. so this whole guessing game about which will register is a problem.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
1. Is there a way to safely disable to contactless functionality. (I'm not sure I have access to an xray machine)
2. How has other people's expereince been with asking for non-contactless cards with other providers? Chase just flat out said "we can't offer a non-contactless card". The CSR then tried to go on about how it can be emotional/and frustrating.
There are real things to worry about in the world than changing your up to date contactless card to a non-contactless version.
This is why the US can't have normal credit cards and had primarily magnetic stripe only cards a few years ago.
#9
Join Date: Dec 2010
Location: DEL
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I currently have (counts them) five contactless cards in my wallet, and the CSR was #5 ... you have a few options:
- Take it out. This is the obvious and foolproof, if less convenient, answer.
- Put them on different sides of your wallet. I have my local transit card on one side of the wallet and my other transit card and payment cards on the other. It's easy to tap in a way where the reader can only see the one card by itself. On a standard bifold wallet, put your hand between the halves.
- Chicago-specific, if you're paying with your own money just use your Chase card--you can add passes to contactless credit cards at the CTA vending machines now, and transfers finally work too. If you're using transit benefits or pre-tax deductions, nevermind this one.
#10
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Personally I am very pleased Chase has started to issue Contactless cards again, like they did a decade ago, and like so many other issuers in other countries. I've been making the suggestion to them periodically over the past few years and am pleased they finally did it.
#11
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Generally it's faster, but you should still have the option to opt out. Alas, banking is subject to fashions, and contactless is on an upswing. You may be able to delay adoption, but you may as well lay in a supply of foil envelopes if you do not want to store your transit card separately from your credit cards.
#12
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Additionally, I'm not sure how much foreign travel you typically do, but a fair number of other countries are going away from inserting altogether (at least for smaller purchases, anyway). There may come a time in the future where inserting at all becomes a giant hassle or potentially not possible entirely, much like what happened with swiping just before the US finally got the chip.
Generally it's faster, but you should still have the option to opt out. Alas, banking is subject to fashions, and contactless is on an upswing. You may be able to delay adoption, but you may as well lay in a supply of foil envelopes if you do not want to store your transit card separately from your credit cards.
#14
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The transaction was authorized, just not with the desired payment instrument. While there is a chargeback code for that, it might be a tough sell without evidence that one intended on using Ventra instead.
#15
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It is so much quicker and easier than having to insert a card and enter a pin, especially for drive thru coffee. I like it so much that I get annoyed when it doesn't work and I have to insert the card and enter a pin. If you want to use your transit card without taking it out of your wallet, just put the credit card in an rfid sleeve so that it doesn't get accidentally read again.