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US Bank Altitude Reserve Card (2017 - 2023)

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Old May 1, 2017, 2:17 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: yugi
US Bank Altitude Reserve card
  • 50,000 bonus points after $4,500 spend within first 90 days
  • Up to $325 annually (cardmember year NOT calendar year) in statement credits for eligible travel and dining/takeout purchases
  • $400 annual fee
  • Free authorized users
  • 3x on travel and mobile wallet purchases
  • 5x on hotel and car rental purchases made via US Bank portal
Travel category is defined as follows: purchases made directly with airlines, hotels, car rentals, taxicabs, limousines, passenger trains and cruise line companies
Mobile wallet category is defined as follows: the method of paying for a transaction by use of a mobile device (in-store, in-app or online) and includes ApplePay®, Samsung Pay, Android Google Pay™, Microsoft Wallet, LG Pay®

Card provides primary CDW coverage in the US for cars up to $75k in value up to 15 days. In other countries coverage is up to 31 days. Excluded countries: Israel, Jamaica, Ireland and Northern Ireland.
Card provides 8 Priority Pass lounge visits per PP membership year.

Direct link to application:
http://mycard.usbank.com/credit/team...e_reserve.html

Point Redemptions
  • Redeem at 1.5c per point value for travel purchases made directly at the US Bank travel site
  • Redeem at 1.5c per point for travel purchases made at other sites when using the Realtime Rewards feature. Must enroll first.
  • Otherwise redeem at 1c per point.
  • With Realtime Rewards it's possible to redeem for fees such as Delta award charges for example.
  • To redeem for lodging the minimum purchase must be $500 $150 and you must have enough points to cover the whole purchase. For car rentals, the minimum is $250 $150. $10 minimum for the rest of the categories.
  • Some non-US travel charges work with Realtime Rewards even though they shouldn't.

Reconsideration Line: 1-800-947-1444





















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US Bank Altitude Reserve Card (2017 - 2023)

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Old Dec 11, 2018, 12:40 pm
  #616  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by happyvoid
if you do a refundable southwest airline ticket and the ticket got refunded does the credit pretty much stay on account. Also, how does us bank normally send out fraud alerts, do they call or text?
Somewhere in your account notification settings account holders can specify what conditions will trigger notice, and how to receive them (call/email/text etc.)

One can do more conditions than Chase, it seems to me.

US Bank might also - for their own notifications - have other ways of contact holders beyond the pre set ones.
akr1970akr is offline  
Old Dec 12, 2018, 5:21 pm
  #617  
 
Join Date: Apr 2014
Posts: 539
Originally Posted by tmiw
I currently have the Gear S3 (although I don't have an Altitude Reserve card) and I don't use it for payment as much as I thought mainly because a) it almost never worked at places with "smaller" terminals/PIN pads that had NFC enabled (since they get confused seeing both the NFC and MST signals), b) Samsung Rewards has been heavily nerfed and c) simply more interaction required compared to having a finger on my phone's fingerprint reader.

However, that may be just where I live and if you happen to live in an area where NFC acceptance is still poor, you might not run into a lot of issues. Not to mention that US Bank's more flexible rewards (compared to Samsung's) would likely provide enough motivation to at least attempt to use it.
I used to have the Gear S3 just because of this card but gave up on it for the reasons that you mentioned plus every couple of weeks Samsung Pay would reset on it requiring me to do the whole set up over. This would normally happen as I was about to pay. I'm not probably going to cancel the card since I get better bonuses with other cards (Amex Gold) on the places where I normally use Google Pay or for travel. Even places like drug stores, I would rather use my BBP and get 2 MR points p/dollar over "Altitude" points. The annual fee is not bad with the travel credit, but I just can't find a place where I would use this card over other cards in my wallet.
halamadrid is offline  
Old Dec 12, 2018, 6:52 pm
  #618  
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Originally Posted by halamadrid
I used to have the Gear S3 just because of this card but gave up on it for the reasons that you mentioned plus every couple of weeks Samsung Pay would reset on it requiring me to do the whole set up over. This would normally happen as I was about to pay. I'm not probably going to cancel the card since I get better bonuses with other cards (Amex Gold) on the places where I normally use Google Pay or for travel. Even places like drug stores, I would rather use my BBP and get 2 MR points p/dollar over "Altitude" points. The annual fee is not bad with the travel credit, but I just can't find a place where I would use this card over other cards in my wallet.
I had the reset problem too but a later Samsung Pay app/plugin update fixed that. Still though, I'm not sure Samsung Pay really adds much for me considering all the other issues. (And that's not even getting into the issue of some merchants continuing to hide terminals from customers--which is still very easy for them to justify considering how PIN is generally not used for credit card transactions in the US. Not even Samsung Pay will help with that if the merchant's stubborn enough to not let you attempt it.)

Speaking of additional rewards, Chase is supposedly offering 1x additional point on both CFU and CSR/CSP if you use Apple or Google Pay through the end of the month (effectively resulting in 2.5-4x depending on category). If you value UR highly, that's also a viable temporary alternative to the Altitude Reserve. However, since I never received an email about it, I'll have to watch my UR portal closely to make sure the extra points actually do post in 8 weeks as promised.
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Old Dec 12, 2018, 7:47 pm
  #619  
 
Join Date: Apr 2014
Posts: 539
Originally Posted by tmiw
I had the reset problem too but a later Samsung Pay app/plugin update fixed that. Still though, I'm not sure Samsung Pay really adds much for me considering all the other issues. (And that's not even getting into the issue of some merchants continuing to hide terminals from customers--which is still very easy for them to justify considering how PIN is generally not used for credit card transactions in the US. Not even Samsung Pay will help with that if the merchant's stubborn enough to not let you attempt it.)

Speaking of additional rewards, Chase is supposedly offering 1x additional point on both CFU and CSR/CSP if you use Apple or Google Pay through the end of the month (effectively resulting in 2.5-4x depending on category). If you value UR highly, that's also a viable temporary alternative to the Altitude Reserve. However, since I never received an email about it, I'll have to watch my UR portal closely to make sure the extra points actually do post in 8 weeks as promised.
I heard about that, but have not been using my Chase cards with GP as I didn't get the email and didn't want to risk it. I'd rather know I'll get 2 MR points for sure on non-bonus spend. I may do some test charges and then check on the UR portal as well to see if the bonus is registering. Altitude is a lost cause I guess - Thanks.
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Old Dec 12, 2018, 8:19 pm
  #620  
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Originally Posted by halamadrid
I heard about that, but have not been using my Chase cards with GP as I didn't get the email and didn't want to risk it. I'd rather know I'll get 2 MR points for sure on non-bonus spend. I may do some test charges and then check on the UR portal as well to see if the bonus is registering. Altitude is a lost cause I guess - Thanks.
The points likely won't post until after the end of the promo. For me, that's okay since I am almost solely in the UR ecosystem and thus will use their cards regardless. Others will need to decide whether it's worth the risk.
tmiw is offline  
Old Dec 12, 2018, 10:31 pm
  #621  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
My observation with BBP is that merchant acceptance for Amex network is not 100%, even in the US. It's worse abroad.

Maybe its getting better, but I still feel one has to have Visa and MC.

And maybe not a limit for most, but that 2x MR is capped.

======

I assume the Altitude is going to end up getting capped eventually, since Gpay and Apple Pay are gathering momentum
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Old Dec 12, 2018, 11:25 pm
  #622  
 
Join Date: Apr 2014
Posts: 539
Originally Posted by akr1970akr
My observation with BBP is that merchant acceptance for Amex network is not 100%, even in the US. It's worse abroad.

Maybe its getting better, but I still feel one has to have Visa and MC.

And maybe not a limit for most, but that 2x MR is capped.

======

I assume the Altitude is going to end up getting capped eventually, since Gpay and Apple Pay are gathering momentum
USB has come out pretty hard against people trying to MS with this card using GPay or Apple Pay so that may delay the need for a cap. It's also pretty competitive out there and this is pretty much the only differentiator this card has. My other problem with USB is that their CS leaves a lot to be desired. Everytime you call it feels like you're suspected of something with a million questions as if their default is that fraud is about to happen. They've since made it easier, but every time my Gear S3 would reset Samsung Pay I had to call USB and go through a million questions to add the card again whereas other cards just send you a verification via email or text.

In terms of the BBP I'll agree that it doesn't solve every problem (charges FTF etc.), but the 50K purchase bonus cap is sufficient and has filled in nicely in spend where I was otherwise getting a max of 1% or 1 pt back in the past. Everything abroad for me pretty much flows through Chase which is all Visa so it's just a matter of finding ways to maximize returns on every possible transaction.
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Old Dec 13, 2018, 12:50 am
  #623  
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Originally Posted by halamadrid
USB has come out pretty hard against people trying to MS with this card using GPay or Apple Pay so that may delay the need for a cap. It's also pretty competitive out there and this is pretty much the only differentiator this card has.
Mobile wallet bonuses aren't unheard of. Chase seems to have a fairly consistent Chase Pay bonus on Freedom, for instance, so I'm not even sure that's a differentiator (especially since with a Samsung phone, it's effectively 5x for Samsung Pay transactions). The downside, of course, is that it's limited to $1500/quarter.

Also, Visa Infinite interchange is close to 3%, so the 3x bonus on Altitude Reserve isn't exactly out of line and could theoretically be kept going indefinitely.
tmiw is offline  
Old Dec 13, 2018, 10:52 am
  #624  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
As someone who's not MS'ing, I'm not overly fussed about US Bank keeping an eye on that kind of activity.

I don't know how to gauge CS levels, objectively.

My experience is that I have not had problems but I'm not doing anything wacky.

Not carrying anything from Amex (directly) currently, but I always felt theirs was the best/easiest to deal with, along with the best website/technology for consumer facing stuff.

But once Costco went Visa, we just passively ported the Costco Amex over to Citi Visa, and have never gone to anything direct with them.

Despite the 20+ mailings they sent for inappropriate cards. I called in once to Amex asking if I could get a targeted travel card offer or something but the rep couldn't do anything.

I guess next year we should do the SchwabPlat + self/P2 refer to BBP, since that can be done fairly low cost for us.
akr1970akr is offline  
Old Dec 13, 2018, 3:25 pm
  #625  
 
Join Date: Jun 2011
Posts: 692
I love my Alt Reserve and Apple Pay at Costco! Since I do almost all of our shopping there.
compddd is offline  
Old Dec 14, 2018, 5:48 am
  #626  
 
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
anyone here ever got a fraud alert from us bank? do they call or text when verifying charges? and does installing app help
happyvoid is offline  
Old Dec 15, 2018, 8:16 pm
  #627  
 
Join Date: Aug 2009
Posts: 662
Originally Posted by happyvoid
anyone here ever got a fraud alert from us bank? do they call or text when verifying charges? and does installing app help

I’ve gotten a couple of fraud alerts via text. Verified the charge was valid but had to call in. App does nothing.
briang191 is offline  
Old Dec 16, 2018, 6:07 pm
  #628  
 
Join Date: May 2015
Location: Jacksonville, AR
Programs: Hilton - Diamond; SPG/Marriott - Gold
Posts: 245
Originally Posted by compddd
I love my Alt Reserve and Apple Pay at Costco! Since I do almost all of our shopping there.
Ditto. Getting 3x points (4.5%) back at Costco is reason enough to keep this card.
Blind and Green is offline  
Old Dec 28, 2018, 6:09 pm
  #629  
 
Join Date: Aug 2012
Posts: 779
Is it still a requirement that applicants need to already be usbank customers? Tks.
asdfghjk is offline  
Old Dec 29, 2018, 10:55 am
  #630  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
unofficially they have lightened up on that. my banker said if you opened bank accounts on the same day there system will tell the banker if the customer is prequalified for USB AR, and if so, they can do the application at the same time, with some manual intervention. normally, you have to be a customer for 35 days prior.

in some grocery store branches there is a $200 new bank account SUB going on, so it can dovetail nicely with the AR, to get close to $1000 in net value from the branch visit.

i mentioned up thread somewhere that USB requires a mid 700s FICO for this, according to the banker. they also stated (from their own pure anecdotal experience) that they get very few applications (maybe 1 a week?) so knock on wood, the barriers to entry to the card are high enough that I hope they leave the earnings structure untouched. I find NFC payment at more and more places now, especially non category type of places. both car dealers i visited recently for repair/warranty work had NFC and those are typically bigger expenses
akr1970akr is offline  


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