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My FlexPerks rewards account was compromised

My FlexPerks rewards account was compromised

Old Jul 10, 2015, 10:35 am
  #1  
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Join Date: Jul 2002
Location: Salt Lake City
Programs: DL PLAT and 2MM;AA EXP;MR GOLD;PC Gold
Posts: 542
My FlexPerks rewards account was compromised

Logged in last evening as I was debating whether to use FlexPerk points for an airline ticket and nearly all of my substantial number (hundreds of thousands) of points had been TRANSFERRED the day according to the point history. I was flabbergasted and called card services. The representative indicated that the transfer request was made over the phone and the notes from the representative who approved the transfer said the call sounded suspicious. This is very disconcerting in that one would have to know more information that just the account number to make such a transaction. I wish US BANK had been proactive enough to hold the transfer until after contacting me on my registered phone number to ensure this was legit. The transfer, I assume, must go to another FlexPerks account, so hopefully they can dig deeper into this. The more I think about it, I think this was an inside job. Though I was told I will get the points back in a few days, I still resent that someone may have used these points for their illegitimate gain. It also makes me wonder about the security of my CC and my checking account with US BANK. I did check those and there is no unusual activity, but it is still scary.
NW.BTR.Than.The.Rest is offline  

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