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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Mar 16, 2019, 8:50 pm
  #2281  
 
Join Date: Apr 2007
Location: DFW
Posts: 50
Yeah, I hear ya. I was just surprised to see them and no one was talking about them. I suppose in the big scheme of things, they are small. But, there are a lot of stores that I regularly shop at on that list so I was happy to see them, considering I'm trying to meet the MS.

Originally Posted by akr1970akr
my instinct is that its mapped onto the rewards account, which all the cards feed into. at least on mine, all the card activity, and their pts, feed into that one master rewards account, and thats where i see the rewardsplus stuff.

overall these are a nice touch, but these seem not very scalable. these are all basically $1-$5 one time only effective incentives for doing random stuff. comparable to dinky $2 chase offers. i don't think it makes sense to be super responsive to these unless it fits into your daily life already. dosh/ebates/drop etc. at least are only limited on daily basis.

to compare - amex offers are often $20-$100 and worth doing if one wants whatever random item they're pitching.
natieya is offline  
Old Mar 17, 2019, 10:09 am
  #2282  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
There was a bed bath beyond offer on my crystal, and there was a BBB next to a store I had to go to yesterday, so I went it. I didn't have their normal 20% all the time coupon, so everything is wildly overpriced. The one thing I might have used (random kitchen widget) was like $10-15 probably double what it might have been on Amazon. So even that would not have triggered the $25 min. And they basically had no gift cards beyond their own store. So I wasted my time and bought nothing. No need to go back into that store for another decade.

K cup coffee pods were 2x what I normally pay, which is a reasonable way that gauge the rapaciousness of a store.

Anyways we'll see what the next wave of new EasyRewards brings, since they're supposed to reset on 3/31. My hunch is that it won't actually be any new merchants, just the ability to 'redo' ones that aleady were triggered in the prior cycle. Maybe its better in other cities, when I look at the places where my siblings live, they seem to have more local offers.
akr1970akr is offline  
Old Mar 17, 2019, 4:46 pm
  #2283  
 
Join Date: Apr 2007
Location: DFW
Posts: 50
Originally Posted by akr1970akr
There was a bed bath beyond offer on my crystal, and there was a BBB next to a store I had to go to yesterday, so I went it. I didn't have their normal 20% all the time coupon, so everything is wildly overpriced. The one thing I might have used (random kitchen widget) was like $10-15 probably double what it might have been on Amazon. So even that would not have triggered the $25 min. And they basically had no gift cards beyond their own store. So I wasted my time and bought nothing. No need to go back into that store for another decade.

K cup coffee pods were 2x what I normally pay, which is a reasonable way that gauge the rapaciousness of a store.

Anyways we'll see what the next wave of new EasyRewards brings, since they're supposed to reset on 3/31. My hunch is that it won't actually be any new merchants, just the ability to 'redo' ones that aleady were triggered in the prior cycle. Maybe its better in other cities, when I look at the places where my siblings live, they seem to have more local offers.
Yeah, BBB is definitely pricey. I do have some local food places that have special offers, "10x points at Captain D's Seafood" for instance but I'm not spending a ton of money on fast food these days.
natieya is offline  
Old Mar 17, 2019, 6:53 pm
  #2284  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Do AUs show up on credit, aka impact 5/24?
sam_goh is offline  
Old Mar 17, 2019, 10:53 pm
  #2285  
 
Join Date: Jun 2012
Location: SFO
Posts: 210
For the in-store ones, do you know if it is only that specific store location that will trigger the offer? i.e. can I go to any BBB/CVS or only the one in the offer details?
glynot is offline  
Old Mar 18, 2019, 10:34 am
  #2286  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
I don't know. I would observe that I had a Chevron offer (which I used) that didn't seem to show for any of the other half dozen Chevron's around my area.

In general all the offers I see in my area are slightly out of the core area. e.g. offer is not for a downtown Staples, but one in an awkward location in the suburbs.

Be the data point and try something!
akr1970akr is offline  
Old Mar 18, 2019, 6:13 pm
  #2287  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
Originally Posted by sam_goh
Do AUs show up on credit, aka impact 5/24?
Past and recent data points indicate this account is not reported for AUs.
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soartoday is offline  
Old Mar 19, 2019, 8:54 am
  #2288  
 
Join Date: Apr 2007
Location: DFW
Posts: 50
The icons have started appearing today on the rewards website. Yay! It's the little things...lol.
natieya is offline  
Old Mar 21, 2019, 7:25 am
  #2289  
 
Join Date: Feb 2019
Posts: 3
New o the card and the forum. Two data points.
  1. Purchased a $50 eGiftCard on 03/14/2019 posted on 03/18/2019 transaction appear as AMERICAN AIR0010xxxxx, type purchase, on details American Air, for $50.00. Still no credit will update.
  2. Purchased a flight via Visa Discount Air on 03/14/2019, 2 tickets round trip (one way AA, one way United). Total: $271 - $100= $171. Only charged directly from United two $59.30 transactions. Missing $52.4 charge.
Got 3X rewards on all three charges.
Will update if something changes.
_________________________
Update 03/22/19
$50 - Gift Card credit posted 03/21/2019
2 - $59.30 - United Transaction from Visa Discount Air site (described above) got reimbursed as well.
Credit appears as: TRAVEL FEE REBATE THANK YOU
Still missing the remaining $52.4 charge from the transaction.
Update 03/28/19
$52.4 posted 03/2219 with transaction date of 03/14/19 charged from American Airlines. ON 03/27/19 credit posted.
All transactions were for primary.
natieya likes this.

Last edited by Leonel Gambit; Mar 28, 2019 at 8:12 am Reason: Add details
Leonel Gambit is offline  
Old Mar 21, 2019, 12:39 pm
  #2290  
 
Join Date: Apr 2016
Posts: 706
AA $250 digital gc posted on 3/15, credit on 3/19.
natieya likes this.
Soccerjoshj07 is offline  
Old Mar 22, 2019, 10:19 am
  #2291  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
If you do the GoGo Inflight, do not expect to use them on American. I took 6 flights and everyone was NOT available for the GoGo. They were Panasonic and yes they were domestic and two were in transition.
EasternTraveler is offline  
Old Mar 22, 2019, 12:25 pm
  #2292  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by EasternTraveler
If you do the GoGo Inflight, do not expect to use them on American. I took 6 flights and everyone was NOT available for the GoGo. They were Panasonic and yes they were domestic and two were in transition.
DL is planning to go with free Wi-Fi in the future. I expect other carriers will eventually follow suit, as everything gets retrofitted to higher-bandwidth satellite-based networking. I suspect this benefit — which I use a lot currently — won't be worth much in a few years.
milypan is offline  
Old Mar 22, 2019, 1:50 pm
  #2293  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by EasternTraveler
If you do the GoGo Inflight, do not expect to use them on American. I took 6 flights and everyone was NOT available for the GoGo. They were Panasonic and yes they were domestic and two were in transition.
I think its very much YMMV. We had a 4 flights over the winter on AA and it was available on all of them. Only used it on one of them, though.
akr1970akr is offline  
Old Mar 24, 2019, 12:30 pm
  #2294  
pjs
 
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Originally Posted by EasternTraveler
If you do the GoGo Inflight, do not expect to use them on American. I took 6 flights and everyone was NOT available for the GoGo. They were Panasonic and yes they were domestic and two were in transition.
I had a regional AA flight DCA-ATL and it worked but most of mainline domestic is ViaSat and widebodies are Panasonic. Should still work on DL though.
pjs is offline  
Old Mar 27, 2019, 9:24 pm
  #2295  
 
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
AA $250 digital gift certificate posted on 3/19, credited on 3/27
RedSun and Leonel Gambit like this.
chongl is offline  


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