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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Apr 25, 2017, 7:07 pm
  #1336  
 
Join Date: Apr 2017
Posts: 470
Just wanted to update you guys as finally got the 250 rebate after basically losing hopes.
eGC authorization was 4/15, posted 4/17
Rebate posted just now 4/25, although it says transaction date 4/21, so you won't see this until posted.

Last edited by good_boy_1234; Apr 25, 2017 at 8:40 pm
good_boy_1234 is offline  
Old Apr 25, 2017, 8:51 pm
  #1337  
 
Join Date: Apr 2017
Posts: 470
Originally Posted by adeebm
Does WN PGGM still work? I used to use DL PGGM on my Amex Plat but I think that just died. Wondering if WN will work both for this and the Plat.
What is WN PGGM?
good_boy_1234 is offline  
Old Apr 25, 2017, 9:46 pm
  #1338  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
Originally Posted by concordian
I got mine about 8 days after statement closure
Funny enough it ended up posting later today, guess I just need to be more patient.
slack455 is offline  
Old Apr 26, 2017, 12:36 am
  #1339  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by adeebm
Does WN PGGM still work? I used to use DL PGGM on my Amex Plat but I think that just died. Wondering if WN will work both for this and the Plat.
​​​​​​Yes, it works for all the cards with such benefit.
yugi is offline  
Old Apr 27, 2017, 11:46 am
  #1340  
 
Join Date: Jul 2011
Posts: 50
finally got reimbursed for all 4 cards, my account balance is negative $1000.
do u think it's prudent to ask them to cut me a refund check.
dont want them to notice wut im doing.
zaxon is offline  
Old Apr 27, 2017, 11:50 am
  #1341  
 
Join Date: Jun 2013
Posts: 1,060
Originally Posted by zaxon
finally got reimbursed for all 4 cards, my account balance is negative $1000.
do u think it's prudent to ask them to cut me a refund check.
dont want them to notice wut im doing.
NO! Do not ask for a refund, go buy 2 500 VGC and use them as u see fit, that way everyone is happy and it cost you 10 to 12 dollars. Think big picture
raccah is offline  
Old Apr 28, 2017, 4:49 pm
  #1342  
 
Join Date: Apr 2017
Posts: 470
Crystal Infinite

1) Has anyone tried the card on international flights (non-US) like Turkish, Emirates, Qatar airways? Did they trigger the airline credit? Or exclusively US airlines? I mean food, drinks, entertainment...etc

2) Has anyone tried using the card at restaurants, taxis in Europe or Middle East? Did you get X3? Chase preferred and reserve do g count bonus points at international locations.

Last edited by good_boy_1234; Apr 28, 2017 at 8:56 pm
good_boy_1234 is offline  
Old Apr 28, 2017, 11:14 pm
  #1343  
 
Join Date: Jan 2015
Posts: 28
Originally Posted by good_boy_1234
1) Has anyone tried the card on international flights (non-US) like Turkish, Emirates, Qatar airways? Did they trigger the airline credit? Or exclusively US airlines? I mean food, drinks, entertainment...etc

2) Has anyone tried using the card at restaurants, taxis in Europe or Middle East? Did you get X3? Chase preferred and reserve do g count bonus points at international locations.
I don't have a data point. But I'd assume it gets x3 points as long as CSP and CSR gets bonus points, because all of them are within the VISA network. I will be glad to see some dp though.
MingCP3 is offline  
Old Apr 30, 2017, 12:53 pm
  #1344  
 
Join Date: Mar 2015
Posts: 140
I may be overlooking this, but I have 3 AU's on my account plus myself. Is there anyway to look on the online banking to determine which AU's spent what, since each person gets a different CC number? I can't find a breakdown for each AU. Thanks in advance.
exoticfusion is offline  
Old May 1, 2017, 2:41 pm
  #1345  
 
Join Date: May 2012
Posts: 48
Originally Posted by good_boy_1234
1) Has anyone tried the card on international flights (non-US) like Turkish, Emirates, Qatar airways? Did they trigger the airline credit? Or exclusively US airlines? I mean food, drinks, entertainment...etc

2) Has anyone tried using the card at restaurants, taxis in Europe or Middle East? Did you get X3? Chase preferred and reserve do g count bonus points at international locations.
I didn't get the airline credit when I paid seat booking fees on South African Airways or change fees on other South African airlines. Looks like this is US only.

I did get the 3x points on dining and travel (i.e. airfare when I booked directly with the airline), also in South Africa. I'm assuming the same should apply in Europe and elsewhere.
mocarey is offline  
Old May 2, 2017, 1:19 pm
  #1346  
 
Join Date: Dec 2007
Location: TX
Posts: 212
any recent dp on this card? i'm flying for work that will put me near a branch so i can finally apply.
dchoe is offline  
Old May 4, 2017, 7:39 pm
  #1347  
 
Join Date: Mar 2009
Location: NYC
Posts: 419
Originally Posted by mocarey
I didn't get the airline credit when I paid seat booking fees on South African Airways or change fees on other South African airlines. Looks like this is US only.
Yeah, I tried a seat fee on Iberia and it didn't get reimbursed either.

Seth
sethweinstein is offline  
Old May 4, 2017, 9:05 pm
  #1348  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,741
Originally Posted by mocarey
I didn't get the airline credit when I paid seat booking fees on South African Airways or change fees on other South African airlines. Looks like this is US only.
From the wiki:

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.
SanDiego1K is offline  
Old May 5, 2017, 8:26 am
  #1349  
 
Join Date: Apr 2015
Posts: 17
Just adding a current DP - added $50 to united GR on 5/1. Received credit on 5/4. Feeling good about this one. Just need another AU now!
olympia is offline  
Old May 5, 2017, 9:21 am
  #1350  
 
Join Date: Sep 2012
Posts: 4,431
What's the rule on AU cards? Is it max 2 AU? I just have 1 AU on my card from when I signed up for the card in 2015, but haven't tried since.
DaveInLA is offline  


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