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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA and now MA DC MN

City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA and now MA DC MN

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Old Apr 18, 19, 8:35 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: RedSun
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Current welcome offer is 50,000 Crystal points with $5,000 spending in the first 90 days. First annual fee (not?) waived. (as of 4/1/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (Cnb.com/creditcardonline).
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this
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Old Dec 14, 15, 7:39 pm
  #316  
 
Join Date: May 2003
Location: NYC
Programs: AA - ExPlat, UA - Plat 2MM, HY - Explorist, SPG - Lifetime Gold, HH - Diamond
Posts: 1,037
I had a pretty negative experience trying to apply for this card today. While the banker I spoke to was never rude, I would describe the discussion as a screening process designed to weed out "undesirables" and I walked out without applying.

Among the things I was told:
-They are now only allowing people to apply for the card who are willing to start a relationship with the bank outside of the card (this was defined as opening a Platinum account with a minimum balance of $3,500).
-They wanted people who will "actually use the card".
-The promotional period ended Nov 30 (he added that they still had some outstanding applicants due to system delays, so it's possible they might be able to "squeeze" it in).

I actually had to press him on details about opening the required account, he didn't really have an interest in selling it. In reality, I probably meet the qualifications they're looking for in a potential "relationship" beyond the credit card, but he was quick to send me away with his card and told me, "why don't you think about it and let me know if you're interested".

I was definitely interested in the card beyond the signup bonus - a broader relationship, who knows... but I walked away from this with a pretty bad taste in my mouth about the bank (or at least that branch).
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Old Dec 14, 15, 11:02 pm
  #317  
 
Join Date: Aug 2012
Location: NYC
Programs: ______
Posts: 30
hmmm one of my travel fee rebates has posted but the second one hasn't and its been over 10 days... thoughts? (call in and follow up?)
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Old Dec 14, 15, 11:09 pm
  #318  
 
Join Date: Jun 2007
Posts: 65
what are those fee? Are they GCs or incidental fee?
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Old Dec 15, 15, 9:32 am
  #319  
 
Join Date: Jun 2014
Posts: 30
Originally Posted by daslax View Post
I had a pretty negative experience trying to apply for this card today. While the banker I spoke to was never rude, I would describe the discussion as a screening process designed to weed out "undesirables" and I walked out without applying.

Among the things I was told:
-They are now only allowing people to apply for the card who are willing to start a relationship with the bank outside of the card (this was defined as opening a Platinum account with a minimum balance of $3,500).
-They wanted people who will "actually use the card".
-The promotional period ended Nov 30 (he added that they still had some outstanding applicants due to system delays, so it's possible they might be able to "squeeze" it in).

I actually had to press him on details about opening the required account, he didn't really have an interest in selling it. In reality, I probably meet the qualifications they're looking for in a potential "relationship" beyond the credit card, but he was quick to send me away with his card and told me, "why don't you think about it and let me know if you're interested".

I was definitely interested in the card beyond the signup bonus - a broader relationship, who knows... but I walked away from this with a pretty bad taste in my mouth about the bank (or at least that branch).
I'm guessing from your username you are in LA; I am as well and had a very similar experience. We also had what I would describe as a pleasant chat, but ultimately the rep sent me away with a card and some brochures to "think about it." They also mentioned starting a relationship to get the card, but did not mention any specifics.
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Old Dec 15, 15, 10:42 am
  #320  
 
Join Date: Aug 2012
Location: NYC
Programs: ______
Posts: 30
Originally Posted by popomama View Post
what are those fee? Are they GCs or incidental fee?
It was for United Registry so I might not call. It worked for my first purchase but my second did not reflect the travel fee rebate..
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Old Dec 15, 15, 11:54 am
  #321  
 
Join Date: Jun 2007
Posts: 65
Originally Posted by jackiesyu View Post
I have the following:

Transaction Date
11/17/2015
Posted On
11/19/2015
And rebate date:

Transaction Date
11/20/2015
Posted On
11/24/2015
what do you mean the rebate date here? Why there is transaction date and posted on for the rebate date?
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Old Dec 15, 15, 11:54 am
  #322  
 
Join Date: Jun 2007
Posts: 65
Anyone got the 100K posted in the last a couple of weeks? If yes, can you share how long it took to see 100K in your account after you spent 5K+?

I met the spending requirement on 12/4, but still haven't seen the 100K posted.

Thanks.
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Old Dec 15, 15, 11:59 am
  #323  
 
Join Date: Dec 2015
Programs: AA EXP, UA Silver, Marriott Plat, SPG Plat, IHG Plat, Hilton Gold, Hyatt Discoverist
Posts: 59
Anyone having difficulties with misinformation from RMs? Mine said I was adding a cosigned user with a spending limit every time I mentioned AU, not sure if there's a difference. Also said I couldn't add a Priority Pass for my AU, so I don't know how to circumvent that. Any way to reach the credit card department directly?
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Old Dec 15, 15, 12:00 pm
  #324  
 
Join Date: Sep 2015
Posts: 8
Originally Posted by popomama View Post
Anyone got the 100K posted in the last a couple of weeks? If yes, can you share how long it took to see 100K in your account after you spent 5K+?

I met the spending requirement on 12/4, but still haven't seen the 100K posted.

Thanks.
I didn't watch to see when my spending crossed $5k but after receiving my statement I found it over 5K, I went to the Reward account and the bonus was already there.
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Old Dec 15, 15, 1:31 pm
  #325  
 
Join Date: May 2003
Location: NYC
Programs: AA - ExPlat, UA - Plat 2MM, HY - Explorist, SPG - Lifetime Gold, HH - Diamond
Posts: 1,037
Originally Posted by daslax View Post
I had a pretty negative experience trying to apply for this card today. While the banker I spoke to was never rude, I would describe the discussion as a screening process designed to weed out "undesirables" and I walked out without applying. ...
Positive update to report. The above happened at the midtown NYC branch, so I tried my luck at the branch near Bryant Park. Couldn't have been a more different experience. They had flyers on their desks with the promo offer, I told the banker I wanted to sign up and he offered me the application, no qualifications, no questions asked. The flyer has the 11/30 deadline but the application had been updated with 12/31. Signed, sealed, waiting for approval...

Originally Posted by inspace
I'm guessing from your username you are in LA; I am as well and had a very similar experience. We also had what I would describe as a pleasant chat, but ultimately the rep sent me away with a card and some brochures to "think about it." They also mentioned starting a relationship to get the card, but did not mention any specifics.
Changed my location to NYC, but not my username. If there is more than 1 branch in LA, you might try the vehicular version of HUCA.
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Old Dec 15, 15, 2:33 pm
  #326  
 
Join Date: Jun 2014
Posts: 30
Originally Posted by daslax View Post
Positive update to report. The above happened at the midtown NYC branch, so I tried my luck at the branch near Bryant Park. Couldn't have been a more different experience. They had flyers on their desks with the promo offer, I told the banker I wanted to sign up and he offered me the application, no qualifications, no questions asked. The flyer has the 11/30 deadline but the application had been updated with 12/31. Signed, sealed, waiting for approval...



Changed my location to NYC, but not my username. If there is more than 1 branch in LA, you might try the vehicular version of HUCA.
Interesting. I actually went back to the branch today, ready to open a savings account as others have done. The rep took my name and started taking my information, but then told me the branch manager would not approve any new accounts (or even take a credit application) unless I moved ALL my business to City National. Tbh I was probably borderline for the card and I'm pretty turned off by the whole thing, but I'm glad it worked out for you!
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Old Dec 15, 15, 4:16 pm
  #327  
 
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,168
Originally Posted by popomama View Post
Anyone got the 100K posted in the last a couple of weeks? If yes, can you share how long it took to see 100K in your account after you spent 5K+?

I met the spending requirement on 12/4, but still haven't seen the 100K posted.

Thanks.
mine took about 4 business days from when I passed 5k on my primary card only, charges to the authorized user card did not seem to count towards the 5k but they do earn points for the card. I have no official proof of this theory but since I had meet the combined 5k about 3 weeks prior I highly suspect it.
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Old Dec 15, 15, 5:39 pm
  #328  
 
Join Date: Feb 2006
Posts: 34
Originally Posted by particlemn View Post
mine took about 4 business days from when I passed 5k on my primary card only, charges to the authorized user card did not seem to count towards the 5k but they do earn points for the card. I have no official proof of this theory but since I had meet the combined 5k about 3 weeks prior I highly suspect it.
That's horrible news for me if that's the case and pretty sh*tty of CNB to not make that clear in their terms and conditions.

Can anyone else confirm if authorized user spend counts towards the 5k needed to earn the 100k bonus ?
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Old Dec 15, 15, 6:05 pm
  #329  
 
Join Date: Jan 2013
Programs: Total Rewards Diamond, Delta Gold, Starwood Gold, Mosaic
Posts: 233
I had a great experience experience at the midtown cnb. Applied 11/18 and got the card last week. I had to open a savings account but just a $100 deposit with no fees. Everyone was very professional so not sure what you are talking about. Did you go in your pajamas?

Originally Posted by daslax View Post
I had a pretty negative experience trying to apply for this card today. While the banker I spoke to was never rude, I would describe the discussion as a screening process designed to weed out "undesirables" and I walked out without applying.

Among the things I was told:
-They are now only allowing people to apply for the card who are willing to start a relationship with the bank outside of the card (this was defined as opening a Platinum account with a minimum balance of $3,500).
-They wanted people who will "actually use the card".
-The promotional period ended Nov 30 (he added that they still had some outstanding applicants due to system delays, so it's possible they might be able to "squeeze" it in).

I actually had to press him on details about opening the required account, he didn't really have an interest in selling it. In reality, I probably meet the qualifications they're looking for in a potential "relationship" beyond the credit card, but he was quick to send me away with his card and told me, "why don't you think about it and let me know if you're interested".

I was definitely interested in the card beyond the signup bonus - a broader relationship, who knows... but I walked away from this with a pretty bad taste in my mouth about the bank (or at least that branch).
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Old Dec 15, 15, 7:16 pm
  #330  
 
Join Date: Apr 2010
Location: NJ
Programs: UA MM, HH Gold, SPG LT Gold
Posts: 261
Originally Posted by s_man View Post
....... I went to the Reward account and the bonus was already there.
where is the reward account?
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