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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jun 17, 2019, 3:55 pm
  #2416  
Suspended
Hyatt 10+ BadgeMarriott 10+ Badge
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Originally Posted by WantOnlinePoker
Any flight you like will be redeemable at 1.3 cpp if you call the concierge to book and ask them to redeem points.
This is a good one. You get 3x 1.3 = 3.9% on all travel, gas, dine and grocery besides all the perks. It is not as good as Chase CSR or AmEx Plat. But it is a Visa Infinite.
RedSun is offline  
Old Jun 19, 2019, 8:04 am
  #2417  
 
Join Date: Oct 2011
Posts: 47
Thank You.
rzamora is offline  
Old Jun 21, 2019, 12:52 am
  #2418  
 
Join Date: Jun 2019
Posts: 20
DP on AA gift cards.
Bought on 6/14/19, travel rebate posted 6/20/19
thegreatdonut is offline  
Old Jun 22, 2019, 11:47 pm
  #2419  
 
Join Date: Jun 2019
Location: Florida
Programs: AA
Posts: 22
Terrified of the stories about no mobile app, multiple systems to login to to use the full features... can anyone confirm it's still a website circa 15 years ago?
waterskifly is offline  
Old Jun 23, 2019, 8:17 am
  #2420  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,716
Originally Posted by waterskifly
Terrified of the stories about no mobile app, multiple systems to login to to use the full features... can anyone confirm it's still a website circa 15 years ago?
correct but not sure why this would terrify you. You can easily review posted transactions online and make payment arrangements. As indicated above autopay setup requires a banner but can be arranged over the phone.
Boraxo is offline  
Old Jun 24, 2019, 5:39 pm
  #2421  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by waterskifly
Terrified of the stories about no mobile app, multiple systems to login to to use the full features... can anyone confirm it's still a website circa 15 years ago?
The website is like something out of an old school credit union, but it works properly, and loads quickly.

I actually prefer it to all overly slicked up ones the mega banks have.

Someone who might really prefer a fancy mobile app probably should not use CNB though.

I doubt they will ever be 'awesome' in that dimension.
akr1970akr is offline  
Old Jun 24, 2019, 5:47 pm
  #2422  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Feel free to cut the cards (if you can) if you do not like the site. Or it bothers you....
RedSun is offline  
Old Jun 25, 2019, 7:31 pm
  #2423  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
Originally Posted by RedSun
Feel free to cut the cards (if you can) if you do not like the site. Or it bothers you....
Agreed, no one is forcing you.
EasternTraveler is offline  
Old Jun 25, 2019, 9:34 pm
  #2424  
 
Join Date: Apr 2019
Posts: 3
Originally Posted by RedSun
This is a good one. You get 3x 1.3 = 3.9% on all travel, gas, dine and grocery besides all the perks. It is not as good as Chase CSR or AmEx Plat. But it is a Visa Infinite.
I've learned that 3x on travel is very tricky. You have to book directly with the airline/hotel, etc. Going through sites like Expedia/Orbitz/Booking categorize as travel agency, and earn 1x. Sucks when those sites have lower prices and sales. The dining/grocery/gas categories are still good, but not giving 3x points for 3rd party travel sites diminishes this card a bit.
pekcle is offline  
Old Jun 26, 2019, 7:45 am
  #2425  
 
Join Date: Dec 2017
Posts: 14
Originally Posted by thegreatdonut
DP on AA gift cards.
Bought on 6/14/19, travel rebate posted 6/20/19
Can you confirm the purchase process? Is there any specific way we need to purchase the GC's to get the credit? I purchased on 6/14 ($250 eGC from AA.com using a laptop computer) and still don't see the reimbursement in online banking... I'm not freaking out yet and will continue to wait, but just want to make sure there isn't a specific process that I overlooked.

Thanks.
allenpa5 is offline  
Old Jun 27, 2019, 12:04 pm
  #2426  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
You have not waited long enough. As has been discussed in this thread ad-nauseum, it takes over a week at minimum and sometimes a billing cycle. Please read to avoid repeating questions that have been answered so many times before.
EasternTraveler is offline  
Old Jun 27, 2019, 8:44 pm
  #2427  
 
Join Date: Oct 2017
Posts: 81
Purchased $250 AA egc on AU card on 6/20 and received credit on 6/27.
ewrp12 is offline  
Old Jun 28, 2019, 9:41 am
  #2428  
 
Join Date: Apr 2002
Posts: 2,936
Has anyone used this card overseas in terms of unmanned parking garages and gas stations that require chip and pin? Will this card work like a Barclays in terms of the chip and signature being primary, but the chip and pin being secondary?
TTT103 is online now  
Old Jun 28, 2019, 9:45 am
  #2429  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,505
Originally Posted by TTT103
Has anyone used this card overseas in terms of unmanned parking garages and gas stations that require chip and pin? Will this card work like a Barclays in terms of the chip and signature being primary, but the chip and pin being secondary?
No PIN support per this. That said, it's still supposed to work in theory (YMMV, though).
tmiw is online now  
Old Jun 28, 2019, 2:06 pm
  #2430  
 
Join Date: Apr 2002
Posts: 2,936
Originally Posted by tmiw
No PIN support per this. That said, it's still supposed to work in theory (YMMV, though).
thank you so much for your reply, as well as the link. I appreciate the time you took to post.
TTT103 is online now  


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