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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Feb 11, 2019, 9:15 pm
  #2131  
 
Join Date: Sep 2012
Posts: 4,431
I've had this card since the initial 100K offer (2016?) and have been getting the $250 for myself and 1 AU each year. Now I think I'll add another AU. Do I have to do this in-branch?
DaveInLA is offline  
Old Feb 12, 2019, 6:11 am
  #2132  
 
Join Date: Mar 2017
Posts: 7
I don't know if anyone cares about this, but it appears that the $250 travel credit does count towards the minimum spend. The signup bonus has posted to my account even though I've only had a balance of $5,355 (including the $400 annual fee) which means that the reimbursed $250 must have also counted.
pjs, WAStraveller and centrifuge41 like this.
gbrodman is offline  
Old Feb 12, 2019, 6:25 am
  #2133  
 
Join Date: Apr 2015
Location: IAD
Posts: 735
Originally Posted by DaveInLA
I've had this card since the initial 100K offer (2016?) and have been getting the $250 for myself and 1 AU each year. Now I think I'll add another AU. Do I have to do this in-branch?
Some mixed data points in this thread, but for myself and most others your banker can do it over email or phone.
IAD_flyer is offline  
Old Feb 12, 2019, 7:46 am
  #2134  
 
Join Date: Aug 2003
Location: CHS
Posts: 145
Originally Posted by 9thSense
Finally received mine and AU cards in the mail today. Registered my card online, but wondering if I need to register AU cards separately as their card numbers are different, to be able to see their transactions. Since AU cards have different numbers I am hoping their transactions count towards getting 50k bonus points in 90 days on my card.
I would appreciate if anyone can provide some insights.
I signed in as an AU and it really doesn't provide much information at all (even when the primary gave me "all rights'). Only going through the primary can you see activity such as credits etc.
WAStraveller is offline  
Old Feb 12, 2019, 5:26 pm
  #2135  
 
Join Date: Mar 2013
Posts: 30
I registered AU cards and as you said I am not seeing much benefit.
9thSense is offline  
Old Feb 12, 2019, 5:28 pm
  #2136  
 
Join Date: Mar 2013
Posts: 30
Can anyone tell if purchases on AU card count towards minimum spending for 50K bonus points? TIA.
9thSense is offline  
Old Feb 12, 2019, 5:52 pm
  #2137  
 
Join Date: Sep 2018
Posts: 80
deleted
jrc87 is offline  
Old Feb 12, 2019, 8:02 pm
  #2138  
 
Join Date: Dec 2018
Posts: 75
Anyone purchase an AA GC in the last week or so? According to the guys over in the AMEX thread the AA GCs started coding as Gift Cards and it doesn't look like the reimbursements are happening anymore.

Anyone buy a GC recently? What was the description on the charge?
dreamspeed is offline  
Old Feb 12, 2019, 8:36 pm
  #2139  
 
Join Date: Feb 2019
Posts: 11
Originally Posted by dreamspeed
Anyone purchase an AA GC in the last week or so? According to the guys over in the AMEX thread the AA GCs started coding as Gift Cards and it doesn't look like the reimbursements are happening anymore.

Anyone buy a GC recently? What was the description on the charge?
I read about this and came to check. Bad news if the AA gift card option goes away. I may be closing my account.
D_Bo is offline  
Old Feb 13, 2019, 5:06 am
  #2140  
 
Join Date: Aug 2012
Posts: 779
Any recent purchase/reimbursement of AA gift cards? My last purchase was on 02/02/19 and was reimbursed on 02/10/19. Thanks.
asdfghjk is offline  
Old Feb 13, 2019, 6:58 am
  #2141  
 
Join Date: Apr 2015
Location: IAD
Posts: 735
Originally Posted by 9thSense
Can anyone tell if purchases on AU card count towards minimum spending for 50K bonus points? TIA.
It does.
IAD_flyer is offline  
Old Feb 13, 2019, 9:18 am
  #2142  
 
Join Date: Oct 2014
Posts: 103
Originally Posted by dreamspeed
Anyone purchase an AA GC in the last week or so? According to the guys over in the AMEX thread the AA GCs started coding as Gift Cards and it doesn't look like the reimbursements are happening anymore.

Anyone buy a GC recently? What was the description on the charge?
Originally Posted by asdfghjk
Any recent purchase/reimbursement of AA gift cards? My last purchase was on 02/02/19 and was reimbursed on 02/10/19. Thanks.
I had success for $250 AA e-Gift Card with the following timeline:

$250 Purchase
Trans. Date = 2/2/19
Posted Date = 2/4/19


$250 Travel Fee Rebate
Trans. Date = 2/7/19
Posted Date = 2/11/19
Thefirst is offline  
Old Feb 13, 2019, 12:03 pm
  #2143  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by dreamspeed
Anyone purchase an AA GC in the last week or so? According to the guys over in the AMEX thread the AA GCs started coding as Gift Cards and it doesn't look like the reimbursements are happening anymore.

Anyone buy a GC recently? What was the description on the charge?
Per this DoC post, it sounds like the coding went from "Misc Fees/Taxes" to "Gift Certificate" around Feb 8. So the key question is whether there are any reimbursements subsequent to the coding change, assuming the same coding appears on Visa.
milypan is offline  
Old Feb 13, 2019, 12:24 pm
  #2144  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
Originally Posted by IAD_flyer
I have been able to set up an external bank. Just ask your banker for the autopay form.
Looks like the forms may have changed a bit (at least for my banker). I provided my account information, and then I signed a PDF to confirm the arrangement.
soartoday is offline  
Old Feb 13, 2019, 12:25 pm
  #2145  
 
Join Date: Dec 2018
Posts: 75
Originally Posted by milypan
Per this DoC post, it sounds like the coding went from "Misc Fees/Taxes" to "Gift Certificate" around Feb 8. So the key question is whether there are any reimbursements subsequent to the coding change, assuming the same coding appears on Visa.

Hopefully we will get some DPs on people purchasing the GCs after 2/8.
dreamspeed is offline  


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