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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA and now MA DC MN

City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA and now MA DC MN

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Old Mar 2, 19, 8:52 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: IAD_flyer
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***** #1502 - New signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

Past bonuses were:

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (Cnb.com/creditcardonline) and register separately for the award page (www.cnbrewards.com). Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this
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Old Dec 3, 18, 4:27 pm
  #1876  
 
Join Date: Jun 2012
Posts: 35
I did a search and haven't been able to find an answer to this. Has anyone tried redeeming points by booking hotel through the Crystal Card Concierge and could validate if these bookings would be premier qualifying (at Marriott / SPG) so I get stay credits and can enjoy benefits as an elite member? Asking because using some portals (e.g. Citi's Thank You site) are likely going to show up as booked via OTA, but not sure about the Concierge here.
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Old Dec 3, 18, 4:49 pm
  #1877  
 
Join Date: Aug 2012
Posts: 207
Originally Posted by EasternTraveler View Post
AU's do get Priority Pass cards and the minimum age for AU's is above 15.
I don't think this is correct. You only get two Priority Pass accounts no matter how many AUs you have.
But that is not my original question. My question is whether or not the PP holders need to be the primary or one of the AUs.
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Old Dec 3, 18, 6:51 pm
  #1878  
 
Join Date: Apr 2015
Posts: 24
Originally Posted by asdfghjk View Post
I don't think this is correct. You only get two Priority Pass accounts no matter how many AUs you have.
But that is not my original question. My question is whether or not the PP holders need to be the primary or one of the AUs.
PP can be AUs
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Old Dec 3, 18, 7:12 pm
  #1879  
 
Join Date: Aug 2005
Location: DFW
Programs: AA Life PLT, Amex Cent, WN A, WN CP, UA Plt, Hyatt Diamond, Hilton Diamond
Posts: 1,110
Originally Posted by EasternTraveler View Post
AU's do get Priority Pass cards and the minimum age for AU's is above 15.
My CNB rep said PP was limited to primary cardholder and ONE AU. I wanted two AU since I have other PP but was denied.
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Old Dec 3, 18, 7:32 pm
  #1880  
 
Join Date: Sep 2018
Posts: 39
IIRC There are some DPs earlier in this forum were people got PP for NON-AUs. Fun fact: If you take a look at the application forms they just ask for the name of the PP recipient. In theory you can type any name you want there. However, if you take a look at the benefits guide it clearly states "up to 2 cardholders". This means that you can't/shouldn't be able to put any name there but also means that it does not have to be "primary + AU" as mentioned above.

One problem with the business model of CNB is that pretty much everything has to be handled by your relationship manager so is not like a big (and less personal) bank where you can HUCA until you get someone who can help you get what you need.
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Old Dec 3, 18, 8:02 pm
  #1881  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH & HY
Posts: 2,917
Originally Posted by asdfghjk View Post
I don't think this is correct. You only get two Priority Pass accounts no matter how many AUs you have.
But that is not my original question. My question is whether or not the PP holders need to be the primary or one of the AUs.
I should have said "can"
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Old Dec 3, 18, 8:53 pm
  #1882  
 
Join Date: Jun 2004
Posts: 70
Originally Posted by akr1970akr View Post
If you called they might look at your AU credit and revoke that.

There is nothing in the Terms & Conditions that state you're even supposed to get the credit to begin with.

From the CNB "Guide to Benefits" (pg. 16):

Under the Airline Incidental Fees Statement Credit benefit, each cardholder under the Crystal Visa Infinite Card account ("Account") may receive a discount up to $250 per calendar year for Qualifying Airline Purchases (as defined below) charged to the cardholder's Crystal Visa Infinite Card ("Cardholder Card").
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Old Dec 3, 18, 9:12 pm
  #1883  
 
Join Date: Sep 2018
Posts: 39
Exclamation

Originally Posted by BigEdInVancouver View Post
From the CNB "Guide to Benefits" (pg. 16):

Under the Airline Incidental Fees Statement Credit benefit, each cardholder under the Crystal Visa Infinite Card account ("Account") may receive a discount up to $250 per calendar year for Qualifying Airline Purchases (as defined below) charged to the cardholder's Crystal Visa Infinite Card ("Cardholder Card").
This information is incomplete. Yes, you're supposed to get $250 per card but if you continue reading it defines what a Qualifying Airline Purchase is and what does NOT qualify:

Airline ticket purchases, seat fees (including upgrade and preferred seat charges), standby fees, carry-on and checked pet fees, mileage point purchases, mileage points, transfer fees, gift cards, duty free purchases, award tickets and fees incurred with airline alliance partners do not qualify as Qualifying Airline Purchases
Items above have been somewhat discussed on this forum and you're not entitled to a credit for these. Calling the bank asking for a credit is just asking for unwanted attention at your account (A.K.A. a very stupid move)
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Last edited by jrc87; Dec 3, 18 at 9:13 pm Reason: fixed typo
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Old Dec 3, 18, 10:16 pm
  #1884  
 
Join Date: May 2003
Location: NYC
Programs: AA - ExPlat, UA - Plat 2MM, HY - Explorist, SPG - Lifetime Gold, HH - Diamond
Posts: 1,037
Originally Posted by livestrongforever View Post
Has anyone tried to do an address change for this credit card? I cant find anyway to change my address online.
Like most things with CNB, you have to call. I had an incorrect digit in the apartment number, which didn't really affect delivery. I looked to change it online and when there wasn't anywhere to do it, I just left it. One day on a call with an agent about an unrelated issue, they asked for the address as verification and when I told them it was slightly off, they changed it for me.
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Old Dec 3, 18, 10:55 pm
  #1885  
 
Join Date: Jun 2004
Posts: 70
Originally Posted by jrc87 View Post
This information is incomplete. Yes, you're supposed to get $250 per card but if you continue reading it defines what a Qualifying Airline Purchase is and what does NOT qualify:



Items above have been somewhat discussed on this forum and you're not entitled to a credit for these. Calling the bank asking for a credit is just asking for unwanted attention at your account (A.K.A. a very stupid move)

For sure. I was referring to this post #1859 and just wanted to point out that AUs *are* eligible for refunds too. (That list is exclusions leaves me hard-pressed to find something I'd actually be able to use it on...)
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Old Dec 4, 18, 5:58 am
  #1886  
 
Join Date: Feb 2016
Posts: 18
Originally Posted by allthem View Post
Attempted to buy 2 AA $250 cards 11/13/18 (AUs). Both went through, but actually retrieving the codes failed. Called AA and apparently one transaction was blocked and the other automatically refunded. Nonetheless, a $250 credit posted 11/21 for it. So refund tricks still (may?) work.
How long does it take for you to receive the refund from AA? I am on the same boat where I fail to retrieve the AA gift card. Thanks!
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Old Dec 5, 18, 12:16 am
  #1887  
 
Join Date: Nov 2006
Programs: *S (TK), Hyatt Explorist, Hilton Diamond, AA Gold
Posts: 2,309
Originally Posted by IAD_flyer View Post
How long does the welcome bonus they to post after reaching min. spend. The terms say four to six weeks, but does it post faster then that?
I am wondering the same. It's now 10 days after the statement in which MSR was met. No sign of bonus.
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Old Dec 5, 18, 1:00 am
  #1888  
 
Join Date: Sep 2018
Posts: 39
be patient, it took mine over a month to show up.
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Old Dec 5, 18, 4:43 am
  #1889  
 
Join Date: Feb 2016
Posts: 18
I am quite new here but my primary CNB card just got the $250 travel credit. Trying to contribute to this.
11/30/2018 12/04/2018 TRAVEL FEE REBATE $250.00
11/26/2018 11/28/2018 AMERICAN AIR00 $250.00
I bought another 2 more AA e-gift card with the AU on 12/03 and 12/05. Will post once I get the credit.
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Old Dec 5, 18, 8:54 am
  #1890  
 
Join Date: Apr 2002
Posts: 1,998
Has anybody had success applying for this card over the phone or having a banker send an application? I'm questioning my desire of actually driving into NYC just for this card.
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