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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 1, 19, 4:44 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ukinny2000
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Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:

  • $350 airline incidental credit per account (was $250 per AU)
  • $95 Annual Fee per AU
  • $32 per guest using PriorityPass (used to be free & unlimited)
  • Elimination of $100 Visa Air Discount Benefit
  • Groceries and Gas only earn 1x (used to be 3x)
Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf
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Old Oct 1, 16, 6:13 pm
  #946  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton
Posts: 1,482
Originally Posted by ponickka View Post
Is taxes from Southwest eligible for Airline incidental charges?
Yes, but only for up to $70-85 per transaction.
yugi is offline  
Old Oct 1, 16, 6:14 pm
  #947  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton
Posts: 1,482
Originally Posted by DaveInLA View Post
Is the only remaining way to "cash" out by booking/cancelling WN award flights?
It works so far.
yugi is offline  
Old Oct 3, 16, 5:01 pm
  #948  
 
Join Date: Apr 2015
Posts: 24
Originally Posted by drekin View Post
Now that we're coming up on the final quarter of the year and another opportunity to get travel fee reimbursements, what's the latest and greatest on adding AUs? I managed to add a few at the beginning for free, is there a fee now per AU? A limit?
I added two (in addition to the one AU I already had) in June for free. Was told 3 was the max allowed
needmref is offline  
Old Oct 6, 16, 8:20 pm
  #949  
 
Join Date: Apr 2015
Posts: 439
With all of the enhanced competition in the market, it seems that a lot of people are questioning whether to renew this card. Too bad it's so ugly. I bet if they redesigned the card to be perhaps clear polycarbonate (or perhaps with a slight blue tint) some people might be more compelled to keep the card, simply because it would look awesome.

Perhaps a little superficial, but it would be one of the most attractively unique cards on the market and the unappealing looks have been mentioned before. The card itself offers some good benefits, it just needs a little something to push it over the edge for some people. I think strong aesthetic appeal would be a cost-effective way to do that. It's worked out well for the CSP.

On the other hand, I always had the feeling that City National didn't really care much about getting people interested in their card. They always seemed to be more actively discouraging rather than encouraging it. Odd.
baroqen is offline  
Old Oct 10, 16, 10:30 pm
  #950  
 
Join Date: Feb 2012
Posts: 3
thanks

Last edited by lxlimo; Oct 12, 16 at 9:42 pm
lxlimo is offline  
Old Oct 13, 16, 8:04 am
  #951  
 
Join Date: Aug 2015
Posts: 279
Any update on any retention offer or gift card reimbursement lately?
jwgmaldives is offline  
Old Oct 14, 16, 5:29 pm
  #952  
 
Join Date: Oct 2016
Posts: 1
Smile CNB- Airline incidental credit

AA - $50 GC works (as of 10/14/2016)


I had United Registry also works in the past. I will retest it again but I don't have any doubt.


Since I have got quite a few ideas from this forum, I felt that I should post this here.


miteshv74 is offline  
Old Oct 14, 16, 7:46 pm
  #953  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 303
I'm curious as to why people still haven't taken advantage of the full $250 back yet. Why are people waiting until now? Unless you signed up for the card this year, without any bonus...
anime333 is offline  
Old Oct 15, 16, 1:19 am
  #954  
 
Join Date: Oct 2015
Posts: 7
AA $50 GC, AA $100 GC, and UA $50 GR has been reimbursed early to mid- October.

Last edited by ZenMaster Journey; Oct 15, 16 at 4:20 pm
ZenMaster Journey is offline  
Old Oct 15, 16, 1:22 am
  #955  
 
Join Date: Oct 2015
Posts: 7
Originally Posted by anime333 View Post
I'm curious as to why people still haven't taken advantage of the full $250 back yet. Why are people waiting until now? Unless you signed up for the card this year, without any bonus...
At least we are giving you some data points to help decide whether to renew or not
ZenMaster Journey is offline  
Old Oct 15, 16, 1:30 pm
  #956  
 
Join Date: Sep 2012
Posts: 4,390
VFTW (Gary) posted that the AU card for the Chase Ritz Visa Infinite can be used for the $100 companion RT ticket.
http://viewfromthewing.boardingarea....-user-benefit/

Has anybody confirmed that the AU card for the CN Crystal has the same benefit?
DaveInLA is offline  
Old Oct 15, 16, 4:12 pm
  #957  
 
Join Date: Oct 2015
Posts: 7
(deleted).

Last edited by ZenMaster Journey; Oct 15, 16 at 4:18 pm
ZenMaster Journey is offline  
Old Oct 15, 16, 5:09 pm
  #958  
 
Join Date: Sep 2012
Posts: 4,390
Just got an letter in the mail offering 10K points for $5K spend. Has anybody tried calling and gotten a real retention offer? My anniversary date is coming up, next statement.
DaveInLA is offline  
Old Oct 15, 16, 11:52 pm
  #959  
 
Join Date: Apr 2004
Location: N/A
Posts: 22
Got the same offer: 10K bonus points for $5K in spend by Jan. 15

Originally Posted by DaveInLA View Post
Just got an letter in the mail offering 10K points for $5K spend. Has anybody tried calling and gotten a real retention offer? My anniversary date is coming up, next statement.
amanofwords is offline  
Old Oct 18, 16, 8:22 am
  #960  
 
Join Date: Aug 2015
Posts: 279
Originally Posted by DaveInLA View Post
Just got an letter in the mail offering 10K points for $5K spend. Has anybody tried calling and gotten a real retention offer? My anniversary date is coming up, next statement.
Same offer. I plan to call re: retention. I just hope that they don't point to this...zzz
jwgmaldives is offline  

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