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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jan 11, 2020, 4:43 am
  #3106  
 
Join Date: Jan 2020
Posts: 6
I paid baggage fees for United on January 1st and also have not been reimbursed, so there remains the possibility that they are either reworking their systems or taking longer to post, so AA GC may not be dead yet.
churnasaurus_rex is offline  
Old Jan 11, 2020, 6:23 am
  #3107  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by gpapadop
Same
I bought the gift card to help be a data point and I'm gonna be using it soon anyways so if it doesn't get reimbursed I'm just out 750 Chase points :/
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parrotheadmjb is offline  
Old Jan 12, 2020, 8:38 am
  #3108  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855

Wow! What now?
EasternTraveler is offline  
Old Jan 12, 2020, 8:39 am
  #3109  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
I purchased a $250 AA GC right around Christmas and still have not received a credit for it.
EasternTraveler is offline  
Old Jan 12, 2020, 8:53 am
  #3110  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by EasternTraveler
I purchased a $250 AA GC right around Christmas and still have not received a credit for it.
I used an AU card for $250 on the 27 of December, posted 29th. Credited on 2nd of January this year
parrotheadmjb is offline  
Old Jan 12, 2020, 9:05 am
  #3111  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
Originally Posted by parrotheadmjb
I used an AU card for $250 on the 27 of December, posted 29th. Credited on 2nd of January this year
I wonder if it is time to call and ask about it, or just let it go? It was an AU.
EasternTraveler is offline  
Old Jan 12, 2020, 9:28 am
  #3112  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by EasternTraveler
I wonder if it is time to call and ask about it, or just let it go? It was an AU.
If you call in about it they'll ask for the receipt and want you to forward it to [email protected]

Was it a new AU card, how recently did you open it?

Last edited by parrotheadmjb; Jan 12, 2020 at 9:37 am
parrotheadmjb is offline  
Old Jan 12, 2020, 9:48 am
  #3113  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
It was an old AU from the first of the year. I am thinking it might be caught from the 4X limit
EasternTraveler is offline  
Old Jan 12, 2020, 10:48 am
  #3114  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
Originally Posted by terps_fan
My annual fee came on December 31. My priority pass, logging into PP's website, shows as active until December 26,2020. And it shows the original benefit - unlimited visits with unlimited guests.

I'm guessing until the NEXT Priority Pass plan year rolls around in December 2020 I'll still have the completely unlimited lounge visits.

Oddly, when logging into CNB's website, I see the new "Priority Pass Enrollment" link and I can complete the enrollment. Since it seems my PP is active with full benefits, I'll pass on that for now.
Do we know for sure that "unlimited guests" means unlimited free guests? Or could it mean unlimited guests charged at $32 per guest?
soartoday is offline  
Old Jan 12, 2020, 1:43 pm
  #3115  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
Originally Posted by soartoday
Do we know for sure that "unlimited guests" means unlimited free guests? Or could it mean unlimited guests charged at $32 per guest?
That would be very upsetting if they pulled that.
EasternTraveler is offline  
Old Jan 12, 2020, 2:32 pm
  #3116  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,715
Originally Posted by EasternTraveler
That would be very upsetting if they pulled that.
It was already pulled
milesforhire likes this.
Boraxo is offline  
Old Jan 12, 2020, 2:44 pm
  #3117  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
Originally Posted by Boraxo
It was already pulled
What do you mean? I have not heard of them trying to charge for the extra guests. Unlimited means unlimited at no additional charge. If that is not what they meant, then they should have written what they meant. Did they mean, "Cardholder free and unlimited guests at $32 each." That is nothing special, can't anyone get that?
EasternTraveler is offline  
Old Jan 12, 2020, 2:55 pm
  #3118  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by EasternTraveler
What do you mean? I have not heard of them trying to charge for the extra guests. Unlimited means unlimited at no additional charge. If that is not what they meant, then they should have written what they meant. Did they mean, "Cardholder free and unlimited guests at $32 each." That is nothing special, can't anyone get that?
I believe it was part of the changes implemented on January 1st...
parrotheadmjb is offline  
Old Jan 12, 2020, 5:38 pm
  #3119  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,855
Originally Posted by parrotheadmjb
I believe it was part of the changes implemented on January 1st...
Not saying anyone is wrong or doubting them, but I did not see that in my letter. Does anyone have a link or picture?
EasternTraveler is offline  
Old Jan 12, 2020, 6:00 pm
  #3120  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Originally Posted by EasternTraveler
Not saying anyone is wrong or doubting them, but I did not see that in my letter. Does anyone have a link or picture?
This link was posted on November 1, 2019:

https://www.cnb.com/content/dam/cnbc...rystal2020.pdf

Read page 3:

City National Bank will cover the access charge for visits by each Member. For any guests accompanying a Member, the Member's Crystal Visa Infinite Card will be charged $32 per guest, per visit.
milesforhire likes this.
mia is offline  


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