Nov 6, 2015, 11:03 pm
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)
Past bonuses were:
***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******
100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED
A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED
The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.
Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.
The card has no foreign transactions fees and is fee-free the first year, then $400 annually.
Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)
To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com
Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you
Significant benefits:
$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.
Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:
Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.
What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59
HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare
What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.
To Be Confirmed
UA: Award Redeposit Fees ($200)
Global Entry reimbursements: (works on AU also)
user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )
Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.
For further information, see this
STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
Sources:
discussion starting here
https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf
Past bonuses were:
The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.
Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.
The card has no foreign transactions fees and is fee-free the first year, then $400 annually.
Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
*(other than spending for flights etc. & getting 1.2 cents each in value)
To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com
Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you
Significant benefits:
$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.
Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:
Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.
What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59
HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare
What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.
To Be Confirmed
UA: Award Redeposit Fees ($200)
Global Entry reimbursements: (works on AU also)
user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )
Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.
For further information, see this
STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
$350 airline incidental credit per account (was $250 per AU)$95 Annual Fee per AU$32 per guest using PriorityPass (used to be free & unlimited)Elimination of $100 Visa Air Discount BenefitGroceries and Gas only earn 1x (used to be 3x)
discussion starting here
https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf
City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN
Nov 15, 2019, 8:41 am
#2926
Join Date: Mar 2017
Location: USA
Programs: AA Gold, Hyatt Globalist, Hilton Diamond
Posts: 310
One thing that came to light when I was talking to my relation manager about my account was that the $95 AU fee is apparently assessed on the anniversary date of the AU card. In my case, my primary card and 2 AUs have an anniversary date of 12/28, so I wouldn't be assessed an AU fee until 12/28/2020. But then I added another AU in April of 2017 so she pointed out that for that one card I'd see a $95 AU fee in March.
So if you got AU cards at different points in time, you should double check when their fees will hit because it sounds like it's not automatically all gathered together on the anniversary of the primary card.
So if you got AU cards at different points in time, you should double check when their fees will hit because it sounds like it's not automatically all gathered together on the anniversary of the primary card.
Nov 15, 2019, 10:52 am
#2928
Join Date: Nov 2019
Posts: 6
We got the letter yesterday, too. The AF hits in late December but the AU's were added during the month of February (per the wording in the letter, it appears the $95 AF for the AUs would be charged in February). Ours is a joint account and it was explained to me that, even after removing the AU's, we will be hit with $495 AF ($400+$95). With all of the changes coming, we will most likely cancel the account before the AF posts next month.
should we consider we are lucky, because they would not charge $400*2 for joint account????????
Nov 15, 2019, 11:05 am
#2929
Join Date: Aug 2005
Programs: AA LTP, UA, DL, HH, Marriott/SPG
Posts: 585
The way the banker explained it to me is that the fees are per card. So in a joint account, you are issued 2 cards - there is no additional fee for the first card but I will be charged $95 for the second card (spouse's card on the joint account). So basically, for joint accounts, the AF is $495, which would be charged at the same time.
Nov 15, 2019, 11:06 am
#2930
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
Just received email notice that Amazon cards are back ordered and expected to arrive December 11. That’s too late for me (after AF posts) so I will see if I can cancel the order and just take statement credits. Not optimistic give what I’ve experienced with other requests to CNB.
Nov 15, 2019, 1:52 pm
#2931
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
Not sure if it's been discussed yet (did a quick search but didn't spot it), but, it seems that you can no longer book travel through the concierge. Meaning you can no longer pay for the fight with the card and then redeem points for the statement credit. Lady at the concierge said this is a brand new policy, basically they can no longer see the points for which to redeem for the credit.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
Nov 15, 2019, 3:22 pm
#2932
Join Date: Mar 2017
Location: USA
Programs: AA Gold, Hyatt Globalist, Hilton Diamond
Posts: 310
Not sure if it's been discussed yet (did a quick search but didn't spot it), but, it seems that you can no longer book travel through the concierge. Meaning you can no longer pay for the fight with the card and then redeem points for the statement credit. Lady at the concierge said this is a brand new policy, basically they can no longer see the points for which to redeem for the credit.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
Nov 15, 2019, 3:44 pm
#2933
Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,255
Yup...got the letter today saying my AUs will be charged $95 as of 7/31. Plenty of time to blow through $350 in credits, redeem all my GoGo passes, and drop the card.
Holding breath now.
Nov 15, 2019, 6:03 pm
#2936
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
All of these companies continually repeat the same thing.
Create a great card with great benefits.
Increase marketing of the card.
Card gets popular.
Strip card.
People cancel card.
Why not just build a card that you can live with from the beginning.
Create a great card with great benefits.
Increase marketing of the card.
Card gets popular.
Strip card.
People cancel card.
Why not just build a card that you can live with from the beginning.
Nov 15, 2019, 6:47 pm
#2937
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Nov 15, 2019, 10:12 pm
#2939
Join Date: Apr 2017
Posts: 470
Just ordered 2 amazon gift cards and consumed my points...Before that I used it for international airfare and another amazon card...so consumed the whole 100K points...This card was great but the leadership management blows. Can't wait for the new year to come, would cancel AUs, get my $350 then cancel before renewal....I am not a churner by any means and my goal was to keep the card but because their administration is mean...they have to learn the lesson...They could have easily grandfathered old card holders to keep some unique benefits but as some of you guys mentioned before, small bank...so expect anything!
Nov 15, 2019, 10:52 pm
#2940
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Not sure if it's been discussed yet (did a quick search but didn't spot it), but, it seems that you can no longer book travel through the concierge. Meaning you can no longer pay for the fight with the card and then redeem points for the statement credit. Lady at the concierge said this is a brand new policy, basically they can no longer see the points for which to redeem for the credit.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
Another blow to the card. Death by a thousand cuts.
Not that this was the last straw. That was when they changed the Priority Pass policy so that I now have to pay for my guests. An extra $96 to bring my small children into the lounge is quite a deal breaker... yeah, could perhaps leave them outside the door, and the lounge patrons would probably prefer that. But honestly that's not really an option.
i can understand they want to rid themselves of a large group of customers (locusts) but it seems like it would have been easier to do some profitability analysis of their clients, and simply not renew cards that way. i realize that is painful, but its not like this method doesn't have some long term costs too. we're actual real CNB bank customers and don't love what is happening....