Nov 6, 2015, 11:03 pm
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)
Past bonuses were:
***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******
100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED
A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED
The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.
Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.
The card has no foreign transactions fees and is fee-free the first year, then $400 annually.
Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)
To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com
Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you
Significant benefits:
$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.
Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:
Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.
What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59
HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare
What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.
To Be Confirmed
UA: Award Redeposit Fees ($200)
Global Entry reimbursements: (works on AU also)
user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )
Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.
For further information, see this
STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
Sources:
discussion starting here
https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf
Past bonuses were:
The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.
Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.
The card has no foreign transactions fees and is fee-free the first year, then $400 annually.
Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
*(other than spending for flights etc. & getting 1.2 cents each in value)
To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com
Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you
Significant benefits:
$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.
Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:
Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.
What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59
HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare
What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.
To Be Confirmed
UA: Award Redeposit Fees ($200)
Global Entry reimbursements: (works on AU also)
user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )
Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.
For further information, see this
STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
$350 airline incidental credit per account (was $250 per AU)$95 Annual Fee per AU$32 per guest using PriorityPass (used to be free & unlimited)Elimination of $100 Visa Air Discount BenefitGroceries and Gas only earn 1x (used to be 3x)
discussion starting here
https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf
City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN
May 4, 2019, 8:00 am
#2371
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
would be very interested in this. Though I’m wondering if this is the online application only available to existing clients. From their site:
”Contact your local City National banker, or call us at (800) 773-7100. Already a City National client? Click here to log in to City National Online and apply.”
If you would like to be my friend and would actually make use of the card beyond the reimbursements, let me know.
May 5, 2019, 10:10 am
#2372
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
I just got a mailer offering 4x CNB pts for Airline / Hotel / Car Rentals between May 15 - Aug 15.
Not sure if it was targeted or not, but its a very fancy mailer.
Additionally I was sent an email of some kind of event in SF. ($800 for a box or something)
Those might be regionally targeted but my branch is actually somewhere else.
Not sure if it was targeted or not, but its a very fancy mailer.
Additionally I was sent an email of some kind of event in SF. ($800 for a box or something)
Those might be regionally targeted but my branch is actually somewhere else.
May 5, 2019, 5:31 pm
#2373
Join Date: Jan 2019
Posts: 218
Today I just called and was told it's per account. And CNB call authorized user as additional card holders.
Another thing, I try to get the priority pass card for my daughter as she will travel alone. The agent told me I can only add a new user at anniversary.
Another thing, I try to get the priority pass card for my daughter as she will travel alone. The agent told me I can only add a new user at anniversary.
May 7, 2019, 6:04 am
#2374
Join Date: Apr 2002
Posts: 2,946
May 7, 2019, 7:39 pm
#2376
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
Had my first redemption. I called in and had wonderful rep book me a ticket on Emirates for son. It was a very pleasant experience I must admit.
And...my banker (the lady who opened my account in NYC) just checked out my Linkedin profile. Not sure if this means anything
And...my banker (the lady who opened my account in NYC) just checked out my Linkedin profile. Not sure if this means anything
May 7, 2019, 10:10 pm
#2377
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
Well, we've used the global entry credit on 3 cards, so maybe your agent had mixed up the terminology?
May 8, 2019, 10:39 am
#2378
Join Date: Feb 2018
Posts: 168
Did you call the 800 number on the card or your personal banker? Both of these questions should have been directed to your banker. Adding a new PP user would be a request handled by the banker not a central phone rep.
May 8, 2019, 1:03 pm
#2379
Join Date: Jan 2019
Posts: 218
Personal banker? I only have the contact person during the application but not sure if he can be called my personal banker. Maybe give him a try.
May 8, 2019, 3:18 pm
#2380
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,861
I always communicate with my personal banker. But then again, I am a true banking customer, not just a credit card milker. 
May 8, 2019, 6:22 pm
#2381
Join Date: Oct 2006
Posts: 191
Ten Group Online Platform
I saw the HSBC Jade online concierge platform provided by Ten Group:
https://www.jade.hsbc.com/us/en-us/p...-jade/homepage
I asked Ten Group and received a reply email that something similar would be offered to Crystal Card members this summer. Anyone else know about this? Or, anyone have experience with the HSBC Jade platform?
https://www.jade.hsbc.com/us/en-us/p...-jade/homepage
I asked Ten Group and received a reply email that something similar would be offered to Crystal Card members this summer. Anyone else know about this? Or, anyone have experience with the HSBC Jade platform?
May 9, 2019, 5:23 am
#2382
Join Date: Jan 2002
Location: SoCal, CA
Programs: AA 1MM GO, SW A-List
Posts: 53
You can also apply as co-owner (to better qualify) so both get cards without using an AU spot but it’s a hit to your credit for both parties and each person becomes liable for the debt. For some reason the banker wanted us to open it like this maybe so he could run full credit checks against both of us? Scoping us for future business perhaps.
Global Entry is reimbursed for AU too. We just got credited on an AU account.
May 9, 2019, 9:39 am
#2383
Join Date: Feb 2018
Posts: 168
Yes, the person in the branch who you applied through is your personal banker. They're basically supposed to be your main contact for benefits on the card, while the concierge number can help you with travel benefits (booking/rewards). I'd mostly just use the 800 number for billing questions that I couldn't get done through the website.
May 10, 2019, 11:25 am
#2384
Join Date: Apr 2007
Location: DFW
Posts: 50
I just got a mailer offering 4x CNB pts for Airline / Hotel / Car Rentals between May 15 - Aug 15.
Not sure if it was targeted or not, but its a very fancy mailer.
Additionally I was sent an email of some kind of event in SF. ($800 for a box or something)
Those might be regionally targeted but my branch is actually somewhere else.
Not sure if it was targeted or not, but its a very fancy mailer.
Additionally I was sent an email of some kind of event in SF. ($800 for a box or something)
Those might be regionally targeted but my branch is actually somewhere else.
I received this in the mail this week. Pretty nice promo. I'm looking forward to redeeming my points in the next year or so. Any travel redemption DPs for reference?
May 10, 2019, 11:28 am
#2385
Join Date: Apr 2007
Location: DFW
Posts: 50
Had my first redemption. I called in and had wonderful rep book me a ticket on Emirates for son. It was a very pleasant experience I must admit.
And...my banker (the lady who opened my account in NYC) just checked out my Linkedin profile. Not sure if this means anything
And...my banker (the lady who opened my account in NYC) just checked out my Linkedin profile. Not sure if this means anything