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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jul 19, 2018, 11:33 am
  #1651  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Originally Posted by milypan
That's actually a pretty decent redemption value...might move me to move a bit more spend on this card.
Yea I got $756 for 56k points. And the difference is charged to the card.
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Old Jul 19, 2018, 11:53 am
  #1652  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by slickvik
Yea I got $756 for 56k points. And the difference is charged to the card.
would you mind posting the tel # for the concierge, then it can be added to the Wiki?
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Old Jul 19, 2018, 5:16 pm
  #1653  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by slickvik
Yea I got $756 for 56k points. And the difference is charged to the card.
Yeah, I've seen higher implied rates for some hotel redemptions, but it's very hit or miss there – only certain hotels on certain dates. Setting a floor of 1.35 cents/pt for pretty flexible redemptions would make me put more of the 3x spending categories on the card.
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Old Jul 20, 2018, 9:42 am
  #1654  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Originally Posted by ukinny2000
would you mind posting the tel # for the concierge, then it can be added to the wiki?
1 800 595 8950
slickvik is offline  
Old Jul 20, 2018, 9:44 am
  #1655  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Originally Posted by milypan
Yeah, I've seen higher implied rates for some hotel redemptions, but it's very hit or miss there – only certain hotels on certain dates. Setting a floor of 1.35 cents/pt for pretty flexible redemptions would make me put more of the 3x spending categories on the card.
Has to be a prepaid booking obviously. I guess someone could get away with getting cash back by making a refundable booking and cancelling within 24 hours. The 3x categories are a bit annoying I haven't had bonus points post for my last few 3x purchases.
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Old Jul 20, 2018, 5:50 pm
  #1656  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by slickvik
Has to be a prepaid booking obviously. I guess someone could get away with getting cash back by making a refundable booking and cancelling within 24 hours. The 3x categories are a bit annoying I haven't had bonus points post for my last few 3x purchases.
Prepaid is fine with me. I haven’t had issues with 3x categories, but I’ve mainly just been using it for groceries because 4% back on restaurants (Uber card) and gas (Costco card) seemed to dominate. I wouldn’t mind putting more spend on CNB though because, let’s just say, they treat me very well on the benefits side (not that it’s clear they’d actually want me spending in 3x categories...).
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Old Jul 20, 2018, 8:52 pm
  #1657  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by milypan


Prepaid is fine with me. I haven’t had issues with 3x categories, but I’ve mainly just been using it for groceries because 4% back on restaurants (Uber card) and gas (Costco card) seemed to dominate. I wouldn’t mind putting more spend on CNB though because, let’s just say, they treat me very well on the benefits side (not that it’s clear they’d actually want me spending in 3x categories...).
US Bank Altitude Reserve beats this card in all categories, and earns 4.5% everywhere, but it costs $75 per year.
For restaurants and travel I use CSR, for groceries and gas - Amex EDP, and Altitude Reserve for everything else.
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Old Jul 20, 2018, 10:11 pm
  #1658  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Originally Posted by yugi
....earns 4.5% everywhere,....
I think you mean everywhere that can be paid using a mobile wallet?
mia is online now  
Old Jul 21, 2018, 9:30 am
  #1659  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by mia
I think you mean everywhere that can be paid using a mobile wallet?
Which in case of Samsung Pay means "everywhere".
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Old Jul 21, 2018, 10:12 am
  #1660  
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Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Originally Posted by yugi
Which in case of Samsung Pay means "everywhere".
In theory, anyway. At least in the case of restaurants, you probably can't use Samsung Pay unless the server lets you follow them to the POS station.
tmiw is offline  
Old Jul 21, 2018, 10:43 am
  #1661  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by tmiw
In theory, anyway. At least in the case of restaurants, you probably can't use Samsung Pay unless the server lets you follow them to the POS station.
Yes, and I always try to use Samsung Pay at restaurants, you just need to ask, and you need to see their reaction when it prints a receipt.

Last edited by yugi; Jul 21, 2018 at 10:51 am
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Old Jul 21, 2018, 2:15 pm
  #1662  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by yugi
US Bank Altitude Reserve beats this card in all categories, and earns 4.5% everywhere, but it costs $75 per year.
For restaurants and travel I use CSR, for groceries and gas - Amex EDP, and Altitude Reserve for everything else.
I don’t have the card for the spending categories, I have it for the benefits. In particular the airline incidentals credits, Visa air discount, and Gogo WiFi passes. Believe me, the net “cost” of this card is, for me personally, much lower than the USB AR.
milypan is offline  
Old Jul 21, 2018, 5:23 pm
  #1663  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Originally Posted by yugi
Which in case of Samsung Pay means "everywhere".
Provided the user happens to have a Samsung device, which most people do not. I think that's an important contingency that should be mentioned when comparing Altitude to other cards.

Last edited by mia; Jul 21, 2018 at 5:29 pm
mia is online now  
Old Jul 21, 2018, 8:14 pm
  #1664  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by mia
Provided the user happens to have a Samsung device, which most people do not. I think that's an important contingency that should be mentioned when comparing Altitude to other cards.
Actually Samsung holds more than 50% of Android devices in US, and this is also more than Apple.
yugi is offline  
Old Jul 21, 2018, 8:20 pm
  #1665  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Originally Posted by milypan


Prepaid is fine with me. I haven’t had issues with 3x categories, but I’ve mainly just been using it for groceries because 4% back on restaurants (Uber card) and gas (Costco card) seemed to dominate. I wouldn’t mind putting more spend on CNB though because, let’s just say, they treat me very well on the benefits side (not that it’s clear they’d actually want me spending in 3x categories...).
What benefits? Discounted theatre tickets?
slickvik is offline  


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