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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Aug 15, 2017, 9:34 pm
  #1441  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
Originally Posted by slack455
I looked today and flights are still in the 1.25cpp range.
I booked a hotel today through the travel portal, came out to roughly 1.5cpp vs. the AAA rate. Nice surprise considering I was expecting 1.25ish.

On a side note, I had some fraudulent charges on my card, they cancelled it and sent me a new one, when doing so it wipes out your rewards portal login. You have to create a new one with the new card info and then request them to migrate your points over. They did it very quick, but it was super annoying.
slack455 is offline  
Old Aug 19, 2017, 8:50 am
  #1442  
 
Join Date: Sep 2013
Posts: 27
never received the 70k account sign up bonus from 4/2017...called reward teams 5 times without any help....anyone here knows what I should do???
mackaikai is offline  
Old Aug 19, 2017, 8:51 am
  #1443  
 
Join Date: Sep 2013
Posts: 27
Originally Posted by adeebm
I had the same problem. I applied a week or so before March 31st(when the bonus was set to expire). When I didn't get my bonus, I called in and they told me their records showed I had been approved after(???) the bonus expiration. Anyway, they said they would contact my banker to look into it. I never heard back, but a week later the bonus magically showed up online. It's not in the bonus history, but I have the points.
who did you call if you don't mind me asking?
mackaikai is offline  
Old Aug 21, 2017, 12:06 am
  #1444  
 
Join Date: Apr 2009
Location: MSP
Posts: 398
$100 AA e-gift card purchased 8/09, credited 8/16.
concordian likes this.
shuom is offline  
Old Aug 26, 2017, 10:46 pm
  #1445  
 
Join Date: Sep 2013
Posts: 51
Anyone know if AS fares booked with the Visa Infinite site for this card are bulk fares?
kramer327 is offline  
Old Aug 29, 2017, 11:08 am
  #1446  
 
Join Date: Aug 2017
Posts: 7
Originally Posted by shuom
$100 AA e-gift card purchased 8/09, credited 8/16.
$100 AA gift card purchased on 8/14 was not been credited and does not look like it will be.

Note that was was for my third AU (had previously maxed out myself and the other 2 AUs the month before, all AA GC)

Not sure if this is an issue with AA gc, or with AUs, would love to see other data points.
ghetto_economy is offline  
Old Aug 29, 2017, 2:45 pm
  #1447  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Bought a couple of $8 food items on a VX flight last week and they coded as "MISCELLANEOUS FOOD STORES-CONV STR". I'm guessing I'll need to call in to get those properly credited.
milypan is offline  
Old Aug 29, 2017, 6:45 pm
  #1448  
 
Join Date: Dec 2013
Posts: 68
southwest award fee on 8/13. no credit yet.
rfclub is offline  
Old Aug 29, 2017, 7:41 pm
  #1449  
 
Join Date: Aug 2017
Posts: 7
Originally Posted by rfclub
southwest award fee on 8/13. no credit yet.
For you or AU?
ghetto_economy is offline  
Old Aug 29, 2017, 9:58 pm
  #1450  
 
Join Date: Apr 2017
Posts: 470
Originally Posted by ghetto_economy
$100 AA gift card purchased on 8/14 was not been credited and does not look like it will be.

Note that was was for my third AU (had previously maxed out myself and the other 2 AUs the month before, all AA GC)

Not sure if this is an issue with AA gc, or with AUs, would love to see other data points.
Actually the 3 AU used their $250 before mine, 3 X 250 AA eGC
good_boy_1234 is offline  
Old Aug 30, 2017, 10:36 pm
  #1451  
 
Join Date: Dec 2013
Posts: 68
Originally Posted by rfclub
southwest award fee on 8/13. no credit yet.
Credit posted today
rfclub is offline  
Old Aug 31, 2017, 2:41 pm
  #1452  
 
Join Date: Aug 2017
Posts: 7
Originally Posted by rfclub
Credit posted today
as did mine
ghetto_economy is offline  
Old Sep 3, 2017, 7:49 am
  #1453  
 
Join Date: Sep 2013
Posts: 27
finally got my 70k sign up bonus points. opened the account back in 4/2017. Reached purchase requirement within 3 weeks. Called reward departments 5 times without any help. Finally had my banker call his credit card department guy and was finally given the 70k sign up bonus.
mackaikai is offline  
Old Sep 4, 2017, 3:19 pm
  #1454  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by milypan
Bought a couple of $8 food items on a VX flight last week and they coded as "MISCELLANEOUS FOOD STORES-CONV STR". I'm guessing I'll need to call in to get those properly credited.
Against my expectations, these purchases got automatically credited about a week after I made them.
milypan is offline  
Old Sep 14, 2017, 10:21 am
  #1455  
 
Join Date: Feb 2009
Posts: 3,737
Any recent data points on applying?
Astrophsx is offline  


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