Contact Info for Executive Office at PNC Bank?
May 23, 2014, 2:05 pm
#1
Original Poster
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Contact Info for Executive Office at PNC Bank?
I am so sorry this is probably the wrong section to put this in, but I am desperate for help.
I have had the most HORRIBLE experience with PNC Bank when I opened a checking account with them 3 weeks ago. Multiple representatives of their company told me that there were no fees required or minimum balances required with a specific kind of account with them, which I have found out is a lie after I now have the account open. Not only that, but I was promised I would be able to deposit checks, money, etc. in ATMs of other banks (Chase, BOA), which has not worked. I have tried on about 10 ATMs and have tried calling PNC and telling them it hasn't worked MANY times, only to be told it should work and that maybe I don't know how to use the ATM which is BS.
Now, I opened an account elsewhere but I am so sick of the nonsense and wanted to close my PNC account, and they told me I would be charged $25 x3 because apparently I have 3 accounts with them? When I opened one...
I called and they're refusing to waive the fee and being jerks to me about it.
Does anybody have any advice or know an executive office phone number or email or address for PNC Bank? I am LIVID.
I have had the most HORRIBLE experience with PNC Bank when I opened a checking account with them 3 weeks ago. Multiple representatives of their company told me that there were no fees required or minimum balances required with a specific kind of account with them, which I have found out is a lie after I now have the account open. Not only that, but I was promised I would be able to deposit checks, money, etc. in ATMs of other banks (Chase, BOA), which has not worked. I have tried on about 10 ATMs and have tried calling PNC and telling them it hasn't worked MANY times, only to be told it should work and that maybe I don't know how to use the ATM which is BS.
Now, I opened an account elsewhere but I am so sick of the nonsense and wanted to close my PNC account, and they told me I would be charged $25 x3 because apparently I have 3 accounts with them? When I opened one...
I called and they're refusing to waive the fee and being jerks to me about it.
Does anybody have any advice or know an executive office phone number or email or address for PNC Bank? I am LIVID.
May 23, 2014, 2:21 pm
#2
Join Date: May 2014
Posts: 116
I am so sorry this is probably the wrong section to put this in, but I am desperate for help.
I have had the most HORRIBLE experience with PNC Bank when I opened a checking account with them 3 weeks ago. Multiple representatives of their company told me that there were no fees required or minimum balances required with a specific kind of account with them, which I have found out is a lie after I now have the account open. Not only that, but I was promised I would be able to deposit checks, money, etc. in ATMs of other banks (Chase, BOA), which has not worked. I have tried on about 10 ATMs and have tried calling PNC and telling them it hasn't worked MANY times, only to be told it should work and that maybe I don't know how to use the ATM which is BS.
Now, I opened an account elsewhere but I am so sick of the nonsense and wanted to close my PNC account, and they told me I would be charged $25 x3 because apparently I have 3 accounts with them? When I opened one...
I called and they're refusing to waive the fee and being jerks to me about it.
Does anybody have any advice or know an executive office phone number or email or address for PNC Bank? I am LIVID.
I have had the most HORRIBLE experience with PNC Bank when I opened a checking account with them 3 weeks ago. Multiple representatives of their company told me that there were no fees required or minimum balances required with a specific kind of account with them, which I have found out is a lie after I now have the account open. Not only that, but I was promised I would be able to deposit checks, money, etc. in ATMs of other banks (Chase, BOA), which has not worked. I have tried on about 10 ATMs and have tried calling PNC and telling them it hasn't worked MANY times, only to be told it should work and that maybe I don't know how to use the ATM which is BS.
Now, I opened an account elsewhere but I am so sick of the nonsense and wanted to close my PNC account, and they told me I would be charged $25 x3 because apparently I have 3 accounts with them? When I opened one...
I called and they're refusing to waive the fee and being jerks to me about it.
Does anybody have any advice or know an executive office phone number or email or address for PNC Bank? I am LIVID.
May 23, 2014, 2:25 pm
#3
Join Date: Mar 2005
Location: Chicago, IL
Programs: AA Exp, SPG Plat 100
Posts: 54
I've been with PNC for many years as well and really like them. I would suggest talking to a branch manager at a local branch. Their phone customer service isn't that great but the branch should take care of you.
May 23, 2014, 5:37 pm
#7
Join Date: Feb 2014
Posts: 24
A few years ago I used to process the ATM deposits at the bank I work at and we always had non-customers deposit into our ATM, not sure about other banks policies though.
May 23, 2014, 10:30 pm
#8
Original Poster
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
May 24, 2014, 12:52 pm
#9
Join Date: Aug 2012
Posts: 60
https://www.pnc.com/webapp/unsec/NCP...Executive+Team lists the executive officers of PNC as well as the bottom of https://www.google.com/finance?q=NYS...KcSeqwHx04C4Ag.
From the page at http://pnc.mediaroom.com/pncchipcard...rcialcustomers, it appears PNC uses the email format of [email protected], so try sending an email to [email protected] subsitituting in all of the exxecutive's names and see what happens. I've done that before with other businesses and had good results.
From the page at http://pnc.mediaroom.com/pncchipcard...rcialcustomers, it appears PNC uses the email format of [email protected], so try sending an email to [email protected] subsitituting in all of the exxecutive's names and see what happens. I've done that before with other businesses and had good results.
May 24, 2014, 1:02 pm
#11
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,481
I have BoA ATM card but when I use non-BoA ATMs, deposit doesn't even show up as an option. Is there a fee for using non-BoA ATM to make deposits into BoA accounts?
Last edited by TerryK; May 24, 2014 at 1:08 pm