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Originally Posted by BadgerBoi
(Post 22957354)
Coles or Woolworths for groceries? They have self-checkout, but even if you use a checkout-chick the machine is always faced towards you so you can see everything that happens. Again, I would have no idea if they have DCC or not.
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Second day in Singapore. Tens of transactions without incurring DCC.
There are places like DFS where your can choose the currency you want. Other places simply use S$ by default. My understanding is that if the slip shows exchange rate, DCC has happened already, regardless of the country. The slips I've been getting in Singapore don't have rates and things, but only have S$ marks. |
That's true in Mainland China. From what I've read from our resident experts here is that it's a function of the payment terminals not allowing a selection after the quote slip has appeared. However, Taiwan will honor the currency selection on the quote slip. I've heard merchants in Thailand will too, but I haven't been to Thailand to test this out personally. I don't know about Singapore, but I'd assume they'd honor the selection on the quote slip too. If not, maybe imposing DCC against a customer's will should be punishable by caning. :D
In Taiwan the merchants where I've seen DCC have primarily been department stores, and they've always given me the final charge slip showing TWD. I have my wife explain to them upfront that I want to be charged in TWD, not USD, and they've always been able to accommodate. The only other place I've seen DCC has been at the airport Novotel. They force the room authorization hold to be DCC, but since this charge falls off I don't complain too much. I use AmEx at the Taipei Sheraton, and we book through a local travel portal, which doesn't use DCC since it's all Taiwanese using it, for all other hotels. |
Originally Posted by Majuki
(Post 22959125)
That's true in Mainland China. From what I've read from our resident experts here is that it's a function of the payment terminals not allowing a selection after the quote slip has appeared. However, Taiwan will honor the currency selection on the quote slip. I've heard merchants in Thailand will too, but I haven't been to Thailand to test this out personally. I don't know about Singapore, but I'd assume they'd honor the selection on the quote slip too. If not, maybe imposing DCC against a customer's will should be punishable by caning. :D
In Taiwan the merchants where I've seen DCC have primarily been department stores, and they've always given me the final charge slip showing TWD. I have my wife explain to them upfront that I want to be charged in TWD, not USD, and they've always been able to accommodate. The only other place I've seen DCC has been at the airport Novotel. They force the room authorization hold to be DCC, but since this charge falls off I don't complain too much. I use AmEx at the Taipei Sheraton, and we book through a local travel portal, which doesn't use DCC since it's all Taiwanese using it, for all other hotels. You use your AMEX SPG card in Taiwan??? |
Originally Posted by zyxlsy
(Post 22959880)
I just don't see a lot of DCC in Singapore. Not like Hong Kong, where DCC is prevalent but almost 100% defeat-able. In Singapore I've only seen it at DFS.
You use your AMEX SPG card in Taiwan??? |
My experience:
Thailand (last April): seperate slip offered first, haven't experienced any problems turning down DCC. A THB-only slip then comes out. Taiwan (last December): similar to Thailand. Also had the hold in HKD, but reversed and finalised in TWD on checkout. Singapore (also last June): not much DCC noted. Then again Singapore is this super compliant place - perhaps Global Payments executives and their ilk don't look forward to getting spanked for fxcked firmware. |
Originally Posted by percysmith
(Post 22960017)
My experience:
Thailand (last April): seperate slip offered first, haven't experienced any problems turning down DCC. A THB-only slip then comes out. Taiwan (last December): similar to Thailand. Also had the hold in HKD, but reversed and finalised in TWD on checkout. Singapore (also last June): not much DCC noted. Then again Singapore is this super compliant place - perhaps Global Payments executives and their ilk don't look forward to getting spanked for fxcked firmware. Which property did you have this happen in Taiwan? Was it also the Novotel? |
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Originally Posted by moondog
Originally Posted by pkoo
(Post 22955538)
Why is the receipt pictured in the first image non-compliant? The only time I ever run into a DCC situation is if a merchant presents a receipt to me in USD instead of the local currency. But if the merchant gives a choice between USD & say RMB, and I select RMB, aren't I effectively declining DCC?
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Originally Posted by beckoa
(Post 22966204)
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Had this happen and chose HKD in HKG- was I ok in HKG? |
Originally Posted by Majuki
(Post 22959993)
I don't have the SPG card. I used my Platinum. At the time my Chase Marriott card was my primary, but I always considered it bad form to use at another hotel chain. :D
Originally Posted by percysmith
(Post 22960017)
Singapore (also last June): not much DCC noted. Then again Singapore is this super compliant place - perhaps Global Payments executives and their ilk don't look forward to getting spanked for fxcked firmware.
Originally Posted by beckoa
(Post 22966204)
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Had this happen and chose HKD in HKG- was I ok in HKG? Other places in Hong Kong, you choose the currency on the keypad when your card is swiped. You get the slip after choosing the currency. But as Moondog mentioned, some crooks in HK WILL DCC you before you tick your choice on the slip. So when in a bar or something, look out. Regular restaurants, stores, and other places are fine from my own experience. |
Did a comparison in Singapore. The rates with MC is about 0.15% better than Visa, and Visa is slightly slightly better than AMEX.
What confuses me is that Chase Sapphire Preferred has a slightly better rate than United Club card. They both are from Chase, and they both are Visa. But on different days, I always get better rates on CSP (like 1.2526 vs 1.2524). Aren't they supposed to use the same rate, published only by Visa? |
Originally Posted by zyxlsy
(Post 22970000)
Did a comparison in Singapore. The rates with MC is about 0.15% better than Visa, and Visa is slightly slightly better than AMEX.
What confuses me is that Chase Sapphire Preferred has a slightly better rate than United Club card. They both are from Chase, and they both are Visa. But on different days, I always get better rates on CSP (like 1.2526 vs 1.2524). Aren't they supposed to use the same rate, published only by Visa? |
Originally Posted by lcpteck
(Post 22872930)
Cool, didn't know there was a DCC thread here, thanks percysmith for the re-direction.
Although I don't have the slip anymore (can't remember where I put it or lost it). I was DCCed recently at Langham Place Xiamen hotel in Xiamen, China. It was a fairly new property, around 3 months old. I was using my Citibank PremierMiles Visa Signature Card as their machine rejected my UOB Prvi Miles Amex Platinum Card. I have a feeling their machine do not accept Amex at the moment? They will feedback to their management regarding acceptance of Amex cards. No issue with using my Amex card in Sheraton Xiamen and Westin Xiamen. Langham Place Xiamen is a very new and nice property with solid service, can check out my lousy pictures in the Flickr Album in my signature. |
Originally Posted by lcpteck
(Post 22970543)
Just to update, since I had 2 separate stays here, on my 2nd stay I used a different credit card (ANZ Travel Visa Signature) cause I somehow lost my first one (got a replacement when I came home), and no DCC. I guess their machine was DCC compliant, just a matter of whether the staff knows how to use it.
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Originally Posted by lcpteck
(Post 22970543)
Just to update, since I had 2 separate stays here, on my 2nd stay I used a different credit card (ANZ Travel Visa Signature) cause I somehow lost my first one (got a replacement when I came home), and no DCC. I guess their machine was DCC compliant, just a matter of whether the staff knows how to use it.
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Originally Posted by Majuki
(Post 22971444)
My wife and I might head to Xiamen in September, but we'd likely stay at a Starwood property meaning that I'd use my AmEx. It's good to know that DCC can be disabled at these hotels.
You can flip through my Flickr album at the bottom signature, all the pictures are there. ^ |
Originally Posted by lcpteck
(Post 22973659)
Cool, you can read my reviews on TA. The Westin review is up, will write up Sheraton soon.
You can flip through my Flickr album at the bottom signature, all the pictures are there. ^ |
Originally Posted by Majuki
(Post 22973677)
Thanks for the references. We'd be looking to take a ferry from Kinmen, but we'd have to get our paperwork in order. My wife needs to get a Táibāo, and I need to get a Chinese visa. However, after looking at the air pollution outside, I wonder if visiting would be hazardous to my health. :D
Anyways, let's go back to talking about DCC. :D |
Originally Posted by PiggieMac
(Post 17600706)
I was just at the Davidoff Lounge at the Ritz Carlton Beijing and looks like I was DCC-ed as well. I told the staff there to charge me in RMB, but upon looking at the receipt it showed both RMB/USD....
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I just checked in to the Sydney Marriott at Circular Quay, and while I am doing this stay on points I was hypervigilant (or as much as I could be after 24 hours of travel from Philadelphia :D) and it seems like there is no DCC and the rate code was AUD. The authorization form made no mention of DCC, and the only thing was the disclosed credit card surcharge.
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Originally Posted by Majuki
(Post 22979254)
I just checked in to the Sydney Marriott at Circular Quay, and while I am doing this stay on points I was hypervigilant (or as much as I could be after 24 hours of travel from Philadelphia :D) and it seems like there is no DCC and the rate code was AUD. The authorization form made no mention of DCC, and the only thing was the disclosed credit card surcharge.
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Originally Posted by AA_EXP09
(Post 22979801)
There isn't that much jetlag to Australia IME (GMT-8 to +11 is 19 hours difference which is only net 5 hours on a typical LAXSYD flight.)
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Originally Posted by percysmith
(Post 22975329)
We have a double case of Bankcomm Beijing DCC over at hongkongcard.com - one that cannot be avoided (Dadong), and one that can (RC, looks like dining) http://www.hongkongcard.com/forum/fo...p?id=12272&p=2
It depends whether the merchant would allow this CANCEL HITTING. It could be fear of unexpected fees, or having already the plan of outright ripping off customers with DCC. DCC fees are less than non-DCC fees for merchants. So, ask carefully before choosing your card on these machines.
Originally Posted by Majuki
(Post 22971444)
My wife and I might head to Xiamen in September, but we'd likely stay at a Starwood property meaning that I'd use my AmEx. It's good to know that DCC can be disabled at these hotels.
Bang! No DCC at all. The cashier was shocked... That person was shocked last time by my Discover Card, Hahaha~ |
Originally Posted by alexmt
(Post 22970091)
Yes, the rate should be identical. Also Visa vs Mastercard will be slightly different, and Amex will be quite different but it won't always work out in the favour of any particular network. They determine their rates a bit differently.
I understand they use different rates. But I am curious to know whether it's possible that, at one time, say, Visa rate is better than MC rate, and several days later, Visa rate fluctuates to a position worse than MC rate? |
Originally Posted by zyxlsy
(Post 22985594)
I understand they use different rates. But I am curious to know whether it's possible that, at one time, say, Visa rate is better than MC rate, and several days later, Visa rate fluctuates to a position worse than MC rate?
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Originally Posted by zyxlsy
(Post 22985594)
I am gonna do a comparison, I will use my CSP, Chase United Club, IHG MC, AMEX Plat, and Discover It, to each purchase one item at a Starbucks, which doesn't have DCC for all cards. Then let's see which card has the lowest rate.
I understand they use different rates. But I am curious to know whether it's possible that, at one time, say, Visa rate is better than MC rate, and several days later, Visa rate fluctuates to a position worse than MC rate? http://www.hongkongcard.com/forum/fo...hp?id=3939&p=7 #59 I bought three boxes of brownies with three cards. Transaction date: 28 Oct Merchant: Lotte Supermarket, Seoul Amount: KRW2,500 Bankcomm Diamond Unionpay Post date: 29 Oct HKAB rate: 0.007330 Bankcomm rate: 0.007128 Discount: 2.76% SCB AE Post date: 30 Oct SCB rate: 0.007208 HKAB rate: 0.007320 Discount: 1.53% Shacom PLK MC Post date: 30 Oct HKAB rate: 0.007320 Shacom rate: 0.007192 Discount: 1.75% I was criticized for not including Visa. So, next trip, one weekend in Bangkok (not same cashier tho): http://www.hongkongcard.com/forum/fo...hp?id=3939&p=7 #61 Amex Gold Charge Post date: 19 Nov HKAB sell rate: 0.2556 Amex rate: 0.2579 Premium: 0.90% Shacom PLK MC Post date: 19 Nov HKAB sell rate: 0.2556 Shacom rate: 0.2591 Premium: 1.36% Bankcomm Plat Visa Post date: 19 Nov HKAB sell rate: 0.2556 Bankcomm rate: 0.2575 Premium: 0.74% Bankcomm Diamond Unionpay Post date: 19 Nov HKAB sell rate: 0.2556 Bankcomm rate: 0.2542 Discount: 0.55% |
Originally Posted by reclusive46
(Post 22987873)
This is very much possible. I find my forex free MC and Amex compete against each other for the best rate when I use my GBP cards in the US. Amex use the rate of the transaction time though I think, whereas MasterCard and Visa use the settlement date.
- if the transaction is dirty float or exchange rate-controlled, Amex does better. Examples: RMB, TWD, KRW and THB - if the transaction currency is generally free float Amex does badly. Examples: AUD, GBP and EUR One time I saw a GBP/HKD exchange rate complaint on a AE network card being posted on hongkongcard.com. I found Amex had actually used a intra-day peak rate from four days before the posting date for converting the transaction http://www.hongkongcard.com/forum/fo...hp?id=3939&p=3 #27. So I figured Amex makes a killing when the currency is highly fluctuating and not so much when the currency is flat. |
Originally Posted by percysmith
(Post 22988107)
I used to use Amex a lot due to earning rates for miles. In my experience:
- if the transaction is dirty float or exchange rate-controlled, Amex does better. Examples: RMB, TWD, KRW and THB - if the transaction currency is generally free float Amex does badly. Examples: AUD, GBP and EUR |
Originally Posted by percysmith
(Post 22988051)
Amex Gold Charge
Post date: 19 Nov HKAB sell rate: 0.2556 Amex rate: 0.2579 Premium: 0.90% Shacom PLK MC Post date: 19 Nov HKAB sell rate: 0.2556 Shacom rate: 0.2591 Premium: 1.36% Bankcomm Plat Visa Post date: 19 Nov HKAB sell rate: 0.2556 Bankcomm rate: 0.2575 Premium: 0.74% Bankcomm Diamond Unionpay Post date: 19 Nov HKAB sell rate: 0.2556 Bankcomm rate: 0.2542 Discount: 0.55% This is shown with using Discover on UnionPay network in China. Since the conversion is done by UnionPay when the CNY transaction is posted to 银联国际业务平台 in USD using UnionPay rate, the rate is usually 0.2% to 0.35% worse than Visa/MC/AMEX. BTW, just did some purchases today using both Visa and AMEX Plat, got almost identical rates. |
Originally Posted by reclusive46
(Post 22987873)
Amex use the rate of the transaction time though I think, whereas MasterCard and Visa use the settlement date.
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Zyxlsy: that's be cause unionpay issuers in HK forgo foreign currency translation fee (it's 1.95% for v/MC and 2% for ae). Add them back and you'll see unionpay wholesale rate is worse off |
Originally Posted by percysmith
(Post 22994044)
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Zyxlsy: that's be cause unionpay issuers in HK forgo foreign currency translation fee (it's 1.95% for v/MC and 2% for ae). Add them back and you'll see unionpay wholesale rate is worse off That's why my CSP does a much better job because the fee is 0%. Do HK banks issue real "no FTF" cards? |
First time encountering DCC in Australia. My wife and I sat down at Coffee and Chocolate at a Queens Plaza in Brisbane. The DVD almost happened too quickly for me to react. Now, the fact I was using my US chip-and-signature card helped somewhat because the cashier immediately handed me the terminal to enter a PIN. The cashier looked confused and I saw USD 23.7x. (I forget the exact amount as I was in shock of it happening.) I felt like in the movies where the character realized he had just stepped on a landmine. The cashier said, "Oh. You can press OK." In order to decline DCC I actually had to press the yellow CLR button. Pressing the green OK/ENTER would have resulted in DCC being accepted. The original amount in AUD was $24.15. With the pending charge on Chase's website being $22.67, the markup would be around 4.5%. This was an ANZ terminal. Nice try, ANZ, but I refuse to fall victim to DCC.
I have the customer copy of the receipt which shows AUD abd is free of DCC verbiage. Combined with the pending charge and comparing to Visa's current exchange rate, I think I have safely avoided DCC. After comparing my receipts here is the breakdown of the 12 purchases I've made (all with a Chase Visa) in Australia: Commonwealth Bank: 3 Westpac: 3 ANZ: 2 (1 tried DCC) Nab: 1 Suncorp: 1 Unknown: 2 (CityRail and Coles) |
I just got all the results back from four purchases using different networks in a Starbucks.
AMEX Plat: (6/12 13:17 pm China Standard Time, posted 6/13 (EST?)) CNY amount 27; USD amount 4.35; Rate = 6.20689655172 Chase Sapphire Preferred Visa: (6/12 12:01 pm China Standard Time, posted 6/13 (EST?)) CNY amount 18; USD amount 2.89 (2.89 authorized); Rate = 6.22837370242 United Club Card Visa: (6/12 13:28 pm China Standard Time, posted 6/13 (EST?)) CNY amount 26; USD amount 4.18 (4.17 authorized); Rate = 6.22009569378 IHG MC: (6/12 12:12 pm China Standard Time, posted 6/13 (EST?)) CNY amount 18; USD amount 2.90 (2.89 authorized); Rate = 6.20689655172 From Visa Europe: Visa 6/12 6.228007 Visa 6/13 6.225177 Visa 6/14 6.206708 From MasterCard: MC 6/12 6.217500 MC 6/13 6.209000 MC 6/14 N/A (I guess this website is for MC US) I am still confused about how Chase presents the dates. The dates on its website are EST or PST or something? The problem I see with this experiment is that the amounts are too small to see the difference. But the rates tend to be close. |
Originally Posted by zyxlsy
(Post 23035443)
I am still confused about how Chase presents the dates. The dates on its website are EST or PST or something?
Off topic, I haven't checked the USD/CNY fx rates in about a month, and I had no idea that the USD was still so strong. |
Yes, I think Chase uses ET. When I was charging in Australia last week the transactions were mostly showing up as pending based on the the time and date back home. For the Visa exchange rate, Chase uses the exchange rate on the date the transaction posts to your account. The pending charge reflects the exchange rate at the time of purchase, but will not necessarily be the amount that posts to your account (unless of course you got hit with DCC).
I saw my second instance of DCC at F1RST Tax & Duty Free at Brisbane Airport. I guess that's to be expected. I threw a bit of a curveball at the system by splitting tender between cash - I wanted to use the rest of my AUD - charging the rest. In fairness to their system, they had a big LCD panel with the currencies and flags. Since I said, "Australian dollars, please!" almost instinctively, I didn't have time to snap a photo or look at what the markup was. This would have been hefty though because they charged a 1.5% credit card surcharge plus whatever the DCC rate would have been. Overall though I am happy to report that DCC was rare from my experience. Only 2 out of 20 purchases had DCC, one was the cafe in Brisbane I mentioned previously - I was surprised with this one - and the other was the duty free store at the airport, which was unsurprising. My purchases spanned hotels, restaurants, cafes, fast food, supermarkets, etc. One thing that helps matters is that Australia is transitioning to chip-and-PIN in about a month, so all of the cashiers instinctively handed me the credit card terminal. I'm convinced this got me out of the DCC charge at the coffee shop as most cashiers just repeatedly and rapidly press enter until the transaction completes. I was able to stare at the terminal for a good 5 seconds to figure out what to do. The next trip overseas is to Taiwan/HK/Macau/possibly Mainland China, so this was the warm-up. :D |
Originally Posted by percysmith
(Post 22582688)
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Billatq: nope. There's definitely no issuer-controlled option to opt out of DCC for visa and MC - otherwise you have all issuers setting no DCC by default which defeats visa and mc's reasons (anti-trust or profit) to set up DCC. More likely the cashier opted DCC out for you, either due to something you said or input error. But did not do so for your friends. |
majuki: glad Australians implemented DCC this way. In Uk (another chip and pin jurisdiction), the DCC selection is controlled by the cashier, not by the cardholder using pin pad.
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Originally Posted by percysmith
(Post 23036140)
majuki: glad Australians implemented DCC this way. In Uk (another chip and pin jurisdiction), the DCC selection is controlled by the cashier, not by the cardholder using pin pad.
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Originally Posted by Majuki
(Post 23036253)
But isn't there a way to see the transaction amount either on the cash register's screen or on the PIN pad. If I noticed them trying to pull DCC, I would refuse to enter my PIN. Of course, this only works if cardholder verification is required. We've read the reports of it happening at Burger King in Ireland and the cashiers being "powerless" to stop it.
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