Old Dec 29, 2014, 2:50 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MDtR-Chicago
For discussion on upgrade offers to the Aviator Silver card, see: Any success upgrading Barclays AA Aviator Red MC to AA Aviator Silver World Elite MC?

For other discussion on the Aviator cards, see: New AAdvantage Aviator Silver and Red Cards from BarclayCard (US targeted)

Current retention offers

Under the card's header, specify the date called (MM/DD/YYYY), the offer, how long you had the card, yearly spend, and any other pertinent info.

Arrival Plus
03/09 Retentions only offered downgrade. Escalated to manager and AF waived immediately. ~$220K spend in first year
03/03 Same as other offer listed today. Would be allowed to downgrade, no mention of bonus points, no AF waiver. Probably a few thousand in spend over the 1 year. Cancelled the card.
03/03 No AF waiver, just option to downgrade. Spent $32k on the card in the first year
02/18 Asked for annual fee waiver. Said had already been waived for first year, unable to waive it again
01/15 Refused to waive AF, offered to downgrade instead. Will call again.
01/15 Specialist (call elevated) offered to downgrade. No AF waiver. 1 yr, not much spend. Canceled.
01/26 offered downgrade with 1000 points on first spend, also offered ability to use points to pay part/all of AF
02/11 - Downgrade was not available for my account. Closed it instead.
02/15 Retention CSR was polite, but no offer other than downgrade + 1000 points for first spend. Declined her offer and will likely retain card with af.
03/15 - 2 separate data points. One was offered annual fee waiver, and one was not. Not sure what difference between the accounts was.
06/2015 - AF not waived; downgrade w/ 1000 points after first spend offered. Card age = 1 year, about 10k spend. Decided to downgrade to no AF card. Was assured no credit pull for downgrade.
10/15 Offer only to downgrade to no annual fee Arrival or Rewards card - no ability to waive fee again for second time on Plus card or convert to another card other than the aforementioned - have 60 days from when fee posts to cancel and receive a refund it seems
10/15 Offer to downgrade to no AF Arrivals card + 1000 points w/ first use of new card. No hard pull to downgrade.
01/02/2017 - No waiver offered, only downgrade, card open since 2013, minimal recent spend
02/23/2017 - No offers. Open 2 years. Spend $7600 last year.
02/15/2018 - minimal spend. had card 1 year. no offers. closed
05/15/2018 - minimal spend . Offer to switch to no fee card to retain credit limit.1,000 points for first use and $50 statement credit if $1,000 is charged to the card for 3 consecutive months. Accepted.
10/4/2018 - $2k spend in prior two months. Had card 2yrs. Offer to switch to no fee card to retain credit limit.1,000 points for first use. Accepted.
4/23/19 - minimal spend. No offer to downgrade or points offered. Closed.
12/10/19 - $8k spend in 12 months. Had card 1 yr. No offer to downgrade or points offered. No action yet from my side.
07/2020 - $50k spend in 2019. Called twice, no offers. Called third time to cancel.
08/2020 - $9k spend in 14 months. No offers on first call. Drained points and called back a week later, still no offers, closed account.

Arrival (non-plus)


Aviator Red/US Airways
12/14 AF waived, Spend less than $500 annually, opened 2013.(J_b)
01/15 AF waived, opened 2013.
1/7/15 AF waived, opened Dec. 2013. Spent less than $500
01/15 AF waived, 5K miles for $3K spend 90 days; 2 yr. old card; $25k spend in 2014
3/1/15 AF waived for second year in a row. $25k spend last year. Nothing in 6+mo
March 16, 2015: All 6 of our family's accounts had AF either waived or credited back. B/w 2K and 3K spend last year on each account.
3/19/2015: Got $89 fee credited. (got annual 10k miles + last US Air companion certificate in mail too!)
4/4/2015: $89 fee credited by having manager call me back. This is 2nd anniv (will be getting 10k miles for anniv as well on next statement).
May 2015 AF waived $25K last year maybe $5-6K to date this year
06/05/2015: AF waived, ~$20k spend
06/24/2015: Has card since 2013, barely any spend the last year. First call, no retention offers. Second call, a few days later, to actually cancel the card, transferred to a specialist, AF waived. Keeping it for another year.
6/30/2015: First line rep saw right away that they could waive fee, just needed to connect with someone else to make it official. ~6K spend
7/11/2015: same as above (6/30), $89 fee waived in 2-3 business days. ~10K spend.
8/28/2015: Annual fee waived, also rep found a 2x gas, grocery, utility offer for 90 days up to 8000 miles. ~1k spend this year on card
9/21/2015: Annual fee waived. 2x gas, grocery OR utility offer for 90 days. Spend $1000 in category and get 5000 mile bonus. Max bonus 8000 miles. ~6k spend this year on card
10/1/15: AF posted yesterday, got it waived today. System was being updated so I'll call back tmrw to see if there are any additional offers available.
11/4/15: AF posted 10/30, fee waived no questions asked. Got an offer for 5,000 bonus miles after next purchase, no min spend requirement. $14k in spending in the past 12 months. Got card in Oct. 2014.
11/6/15: AF posted recently, got it waived and got an offer for 5,000 bonus points after $1,000 in new purchases within 90 days. Total spend about $1k in past year.
11/2015: Annual fee waived. No other offers other than an upgrade to Aviator Silver.
12/09/2015: AF posted 11/30, fee waived after asking for "offers to offset AF". Also offered extra 1mile/$1 on gas & groceries, up to $8k.
12/21/15 af posts at end of December had to escalate to 2nd level af waived offered 5k points for 1 k spend member sine 09
12/31/15 AF Waived. No other offers.
1/2/16 AF Waived, 500 bonus miles, 5k bonus miles with $1k spend within 90 days. Have had card for 1 year, with about $7k in spend during 2015.
1/4/16: AF waived. No other offers, even after asking about promos. Have had card for 1 year, 9k spend.
1/5/16: AF waived immediately, also offered 2x points on supermarkets, movies, and utilities until Mar 1st. Had card for one year, one purchase initially, and about $1200 spend in past 2 months.
1/5/16: AF waived, offered 5000 miles for $1000 spend in 90 days or 2 miles/dollar on gas and other categories up to 9K miles. Also given 500 miles as courtesy deposit. Less than $2k spend, but $6k in balance transfer offers on my account in 2015.
1/6/16: AF waived. Two offers - 5K for $1K spend in 90 days or 2 miles/dollar. No more than 2K of overall spending in a year.
1/8/2016: AF waived. Offered 5000 miles for 1 purchase (as long as it was over $1.00) in 90 days. ~$20K spend.
1/9/2016: AF waived. No offers. ~$16K Spend.
1/11/2016: AF waived. Didn't hold out for more offers. No spending.
1/14/2016: AF waived. No offers. ~$8K Spend.
1/17/2016: AF waived. No offers. $15K spend
1/25/2016: AF waived. Did not hold out for more offers. $15K spend.
1/25/2016: AF waived, 500 miles for one purchase. $10k spend.
1/28/2016: AF waived. No offers. $12k spend last year.
1/31/2016: AF waived. No offers. ~$10k spend last year.
1/31/2016: AF waived. 1mi bonus for gas, grocery & utility purchases for the next 90 days up to 8k mi. $0 spend, sock drawered.
2/1/16: AF Waived, plus 5K bonus post $1K spend in 90. Had mentioned it's all about bonus points. Accepted.
2/1/16: AF waived. Double miles for gas, grocery, & utilities for the next 90 days. Spent <$500 in 2015. Mentioned that I had a Citi card with identical benefits.
2/1/16: AF waived. 5k bonus miles for $1k spend in 90 days. Spent ~$1500 in 2015, most for a mileage bonus. Mentioned that I had a Citi card with identical benefits.
2/3/16: AF waived. 5k bonus miles for $1k spend in 90 days. 2x for supermarket, movie, and utility spend up to $2,500 for next 90 days. Increased CL by $2,500 without a hard pull.
2/7/15: AF waived. 10k bonus miles for $3k spend in 90 days. ~$80k spend.
3/4/16: AF waived. <$1k spend last year.
3/6/16: AF waived. Offered 2x on gas/groceries/utilities
3/24/16: AF waived. Spent <$1k last year. Offered 5k bonus for $1k spend, and 3x miles for spend on Uber.
3/28/16: AF waived. No offers. $2.5k spend last year.
3/30/16: AF waived. Spent $3K last year. Offered 5k bonus miles for $1k spend in 90 days, and 3x miles for spend on Uber until July 2016.
4/1/2016 : AF hit yesterday, called today and AF got waived. $6 spent last year. Offered 500 points for using the card in next 4 days.
4/6/2016: AF waived, 5k miles for $1k in spend over 90 days, bonus miles on Uber, restaurants, home improvement, and gas.
4/11/2016: AF waived, 5k miles for $1k in spend over 90 days.
4/15/2016: AF waived, offered choice of 5k miles for $1k in spend over 90 days, or extra mile per $ for gas/restaurants/etc over 90 days (max 8K). uber option also offered.
4/19/2016: AF waived + 5k miles for dealing with incompetent customer service.
5/5/2016: AF waived, offered 5000 miles for $1000 spend in 90 days or 2 miles/dollar on gas and other categories. Took the $1000 spend offer. No spending last year.
5/14/2016: AF waived, plus 5000 miles after next purchase (no $ limit). Zero spend last year.
5/24/2016: AF waived, did not inquire about offers. Not a 10K annual miles legacy card, so why I am keeping it? Little to no spend since switch to Aviator.
06/05/2016: called regular CSR and told her that I can't afford the Fee and wanted to close the card, she said Ok, she can close it. I said too soon, I have citi aa and they can waive my fee, then she transferred me to specialist. got AF waive and 5000 miles after $1k spending.
06/10/2016: AF credit and 5000 miles after $1k spending in 90 days
7/9/2016: AF waived, 5k for $1k/90days. Offered CLI with no HP but I declined
7/12/2016: AF waived, 5k for $1k/90days, CLI with no HP
7/23/2016: AF waived, 5k for $1k/90days. Offered CLI with no HP but I declined
7/31/2016: AF waiver, 5k for $1k/90 days. Offered CLI with no HP - declined. Limited spend (<$2k) in previous year
8/21/2016: AF waiver, 5k for $1k/90 days. 0% on new purchases for 9 months. 0 spend in last 12 months
8/30/2016: AF waiver, kicking myself for not asking for the 5k bonus, will call back. ETA - I called back, got the 5k bonus, a CLI with no HP, and 500 extra miles for having to call back (unsolicited).
11/04/2016: 5k for $1k/90 days. AF not waived. $1500 spend in past year. Had to ask several times for this offer.
11/10/2016: AF waiver, 5k for $1k/90 days. 0% on new purchases for 9 months (declined that part). $0 spend in last 12 months
11/15/2016; AF not waived, 5k for 1k 90 days + 500 extra miles for being a good customer, credit line increased by 4.5k with no credit pull. I accepted. <1k spend per year.
12/1/2016 AF waived, no bonus but I just got 10,000 Barclay red card holder anniversary miles (no min spend needed)
12/4/2016 AF waived, also received offer for 5K bonus miles with $1k spend in 90 days. About $2000 spend on the card, but also received AF waiver last year.
12/30/2016 AF not waived. Will call back in a few days.
1/2/2017 Had to speak to 3 people AF waived 5k bonous 1k spend runs concurrent w/$500 mo/15k offer i think this is the 3rd year in a row they waived it aprox5-6k spend year
1/3/2017 First CSR transferred to Account Specialist. Offered AF waiver right away. No other offers, didn't ask for the 5k offer, already have 15k and 25%. 2nd waiver, no spend last year except to meet the spend reqs.
1/3/2017 Transferred to Account Specialist Jesse. No AF waiver (probably because I got it twice before!). Accepted the 5k miles on $1,000 spend offer.
1/7/2017 First CSR (overseas) not helpful. Asked to be transferred to retentions (was US based). AF waived. Only bonus received past year was a 25% bonus for a few months. $9.5K spend last year. AF waived last year.
1/8/2017 Spent literally $0 on the card for a year. Transferred to account specialist. Offered downgrade to no annual fee version. Then offered annual fee refund + 5000 miles for spending $1000 in 3 months. Accepted.
1/10/2017 Wife said rude front-line agent immediately canceled her card before she could HUCA or ask for a retention agent. $5k spend.
1/10/2017 AF waived ($35k in spend) but no other offers.
1/19/2017 AF waived on two cards. No other offers. Not sure on annual spend, maybe $5-10k on each. Card holder since ~2011ish
1/28/2017 AF not waived (virtually no spend last year). Offer to downgrade or 5000 AA miles for $1000 spend in next 90 days. Closed account
2/2/2017 AF waived for 3rd year running on account still grandfathered into 10K miles annually. $4000 annual spend. Also got spend $1000 in 3 mos. get 5K miles offer.
2/8/2017 AF waived for 2nd year running on account still grandfathered into 10K miles annually. 5k mi bonus on 1k spend. I prob wont get the 10k this year as I called before the AF hit my account
2/21/2017 AF waived for 3rd year running on account still grandfathered into 10K miles annually. $3000 annual spend.
2/22/2017 No offer, refused to transfer retention. Foreign call center. Agent just reads the card benefits and made non-specific promise that there will be "more bonus offers" later. Had this card for ~3 years, have always paid the AF before. Annual spend maybe $2K. Will HUCA another day...
2/26/2017 Second call (previous call is described immediately above this line). This time they did transfer me to an Account Specialist. Offered 5K bonus miles for spending $1 in 90 days. Asked if they could credit for AF, too. She said no, that was the only offer available. Good enough, I accepted.
2/26/2017 No offer initially. Asked to cancel and transferred to retention who immediately waived it. Minimal spend on the card <$1K
3/13/2017 AF waived. Told the agent that as I had not used the card for a whole year that I was not inclined to pay AF. She asked me if I would like her to waive the fee. I said Yes. Good result.
3/2017 - wouldn't waive the fee (saw that I had it waived last year). Offered 5000 miles for $1000 spend in 90 days.
3/27/2017 - No offer initially. Asked to cancel and transferred to retention who immediately waived it. Minimal spend on the card <$2K
3/26/2017 - Called up and asked for retention offers. Nothing offered. Asked for 5K miles for $1k spend... got refused. Cancelled card.
3/29/2017- Called and transferred to retention. Specialist offered to waive the $89 fee right away and offered to put the $1k spend in 90 days promo on. Kept card open. About $3k in annual spend.
4/29/2017 - Called and transferred to retention. Specialist offered to waive the $89 fee right away and offered to put the $1k spend in 90 days promo on. Kept card open. Very minimal spend (enough for last year's bonus ).
5/15/17 - ~$500 annual Spend. Called to cancel/Downgrade. AF waived and 5k miles for $1k/90 days. Took the offer
5/22/17 - ~Think I spent $30 on the card on a ticket last year. Called to cancel/Downgrade. AF waived and 5k miles for $1k/90 days or 2x miles on gas/grocery/dining. Took the 5K offer.
6/27/17 - USAirways card w/ 10k yearly bonus, fee posted 27 days ago. Recent spend around $1500. No fee waiver available. 5000 miles for $1000 spend within 90 days. Also offered CLI.
06/09/17 - USAirways card w/ 10k yearly bonus, annual spend maybe $1000, no fee waiver, no offer, HUCA a month later
06/25/2017: USAirways card w/ 10k yearly bonus, annual spend negligible, no fee waiver, offer to downgrade to no-fee AAdvantage or to Arrival (with 2500pt bonus for spending $1K in 3 months or something) on first call; all offers disappeared upon HUCA a few weeks later; closed card. Too bad -- would've liked Arrival w/o a hard pull.
07/10/17 - US Airways card 2/ 10k yearly bonus, second call (first call on 6/9) - transferred to account specialist, fee waiver & 5k miles for $1k/90days - 4th year running fee waiver :-)
08/02/17 US Airways card 10k yearly bonus - told there were two offers, downgrade to no fee AA or Arrival - after second offer I said close it and then magically third offer to waive fee appeared.
08/12/17 Called twice, both times no offer to transfer to retention specialist and no offer. Closed the account. Minimal spend in the past year, had waived fee 2-3 times prior to that. Shame!
08/14/17 US Airways card, fee waiver, 5k miles for $1k/90days
8/30/17: Offered fee waiver, no additional bonus offers. In October was offered 30k bonus after spending $2,500 each month for 6 months. It was difficult, but managed to hit it with organic spend.
11/11/17: Fee waived, 5k miles for $1k spend in 90 days. $1,500 spend in prior year.
12/01/17: Previous US card w/Annual 10k bonus. Notice received, but AF not yet posted. AF waived. Nothing else offered.
12/1/17: AF waived. 5k bonus miles for $1k spend in 90 days. Accepted.
01/3/18: AF waived. 5k bonus miles for $1k spend in 90 days. Accepted. Opened January 2017, $2,900 spend 2017.
02/13/2018: Called 80+ days after fee posted. Grandfathered USAirways card 5+ years. No fee waiver available but 5k miles for $1k spend in 90 days, plus BT and 0% APR offers. Accepted.
03/01/18: No offers at all. Didn't push it. Minimal spend.
03/03/18: annual fee posted....call the number on the back and the CSR said I can process your cancellation request now....I said I wil rethink about it.....is there a way to connect to the retention department?
03/09/18: AF waived. (Spent >$3k in first year; Called after AF posted, transferred to retention; AA Platinum may have helped to waive AF)
04/23/18: transferred to a retention specialist. No AF waiver. Offered bonus opportunity for bonus miles on gas and groceries. Said I'd call back. Only about $400/year spend.
05/17/18: retention specialist saw low spend and only offered waiver if I spent a few $1000 over next 3 months. I did a PC to an AA no-fee card.
06/08/18: Grandfathered USAirways card. No offers at all. No downgrade whatsoever.
06/15/18: 5 yr-old card, a few K spend; first time unable to get any offer (tried twice). Could have downgraded. Canceled (was a legacy USAirways card, but without the 10K annual miles).
07/04/18: AAviator Red, second year. Little beyond the spend required to earn sign up bonus. After about 10 minutes, I got offered 5k AA miles for $1K spend over 90 days. Accepted.
07/05/18: Old USAirways card with 10k annual bonus, no spend for about 6 months, only offer was $1000 spend each month for 3 months, get $100. Accepted it.
08/13/18 Old USAirways Card with 10k annual bonus, very minimal annual spend, only offer was $1000 monthly spend for 3months, get$100 statement credit, HUCA - (have had fee waived at least past 4years.).
10/28/18 Old USAirways Card with 10k annual bonus (two cards), no spend but do utilize 1% balance transfer offers (nearly free money!). Offered to waive AF on both cards after just asking. Done this every year without any issue.since 2013.
10/30/18 Aviator Red, third year. Only a couple of charges made in-flight this year. No offer.
12/30/18 Aviator Red (converted from Old USAirways Card) with 10k annual bonus. Very little spend this year. AF hits in about a month. I groused about loss of EQD benefit. No offer initially. Then was offered $100 statement credit for spending $1K per month for 3 months. Pushed gently for further offers, got none. Declined offer for now. Will wait and try again in a couple weeks when AF gets closer.
1/1/19 Aviator Red ~10K spend. Past 3 years, AF waived, no issue. This year, $100 statement credit for $1K spend in each of next 3 months. Accepted.
2/1/19 Avitaor Red (converted from USAirways Card no annual bonus): little spend, but lots of balance transfers. Offered AF waiver OR 5k RDM for $1k/90days. Took AF waiver.
4/3/19 Aviator Red, 4 year card holder with minimal spend this past year. AF waived last year. Balance transfer offer but downgrade "offer" not available.
4/5/19 Aviator Red called again after no offers 3 weeks ago. No offers again. Moved Credit Line to Arrival and canceled.
5/1/19 Aviator Red. Open 2 years, less than $1k/year spend. No offers available, no downgrade options. Closed card.
5/7/19 Aviator Red. Legacy US Airways Card. Have had for 5+ years. Always minimal spend ($100/year) and was able to get an offer to waive AF in the past. No offers now. Closed card.
6/10/19 Aviator Red. Open just 1 year, only one purchase, fairly large balance transfer. Offered a downgrade to no fee version or waiver of annual fee. After accepting fee waiver, offered additionally $100 statement credit for 1k per month spending for 3 months.
10/30/19 Aviator red. Opened for one year, $99 annual fee hit this month. No retention offers, no annual fees waived, no option to downgrade the card to a non-annual fee CC. Closed the account.
12/6/19 Aviator Red Legacy USAirways: No offer, not willing to transfer the call, no spending bonuses. Have had annual fee waivers periodically in the past. No spend in months.
2/25/2020 Aviator Red legacy US Airways card: Offered to downgrade to no AF card and also offered 2500 miles with no spend requirement. Accepted.
06/16/2020 Aviator Red legacy US Airways card, minimal spend: No offers at all.
10/10/2020 Aviator Red American Airlines, $99 fee not waived but card was downgraded to no-cost card. Accepted downgrade.
8/11/2021 Aviator Red. Open 4 years. Received retention offer of $99 statement credit to offset annual fee with no spending. Accepted offer.

Aviator Silver
6/30/2015: AF waived at time of upgrading from Aviator Red, where I was a few months in to the AF waiver on that one.
2/10/2016: when annual fee posted on the card, initially offered nothing but after a few minutes of discussion and mentioning that I've spent 40k+ on the card per year, they offered 10,000 bonus miles (immediate without spend). Took the offer and paid the AF of $195
1/10/2017: Was not transferred to a specialist and would not, and no offer. Spent over $40k (by funding Citi bank). Pretty surprised.
3/8/2017: No offer just asked if I wanted to switch to fee free card. Declined and closed. 4k spend in 1yr
1/8/2018: No offer, will HUCA. $50k + spend.
2/8/2018: No offer. They offered to move the CL to my other Aviator card. Accepted and closed the account.
7/5/2018: Old USAirways that I upgraded to Silver when it first started. No offers. No ability to downgrade to any other Aviator. $77k spend in the last 12 months. Offered to move credit to Rewards or Arrival, both free. Declined both offers and will call again before the 60 days are up.
1/15/2019 no offer, would not transfer to retention as "because she is a manager, see sees all offers"
1/18/2020 no offer, $50k per year spend, cancelled card and felt great.
2/11/2020 no offer, previously waived every year, minimal spend. Cancelled card and processed immediately.
8/10/2020 annual fee waived AND 5k bonus miles with $1k of spend. Accepted both. About 4k in spend over last year.
10/6/2020 no offer, downgraded card to no AF, $25-50K annual spend since 2017 and no previous attempts to get the fee waived
Aviator Business
9/3/2019: Annual fee waived as a one-time courtesy. Minimal spend. First anniversary.
9/5/2019: Annual fee waived as a one-time courtesy. Minimal spend. First anniversary.
9/6/2019: Annual fee waived as a one-time courtesy. Minimal spend. First anniversary.
9/14/2019: Annual fee waived as a one-time courtesy. Rep was very explicit that it would not be waived next year. $4k spend. First anniversary.
01/12/2021: Annual fee not waived. First anniversary with minimal spend. Rep said there might be a possibility of a credit with $4500 per month spend. Called back and second rep said same thing. Closed account.
9/14/2021: Annual fee NOT waived. Card has been open at least 3 years and paid annual fee last year. Called after fee had posted to statement. No spend this year. Closed account.
9/15/2023: Annual fee not waived. Card open at least 5 years and paid annual fee last year. Called after fee posted. No spend. Closed account.

Jetblue Plus
10/4/18: Annual Fee Waived plus 5k Points for $1K Spend in 90 Days. Have had card two years. Annual Spend about $5k. Rep who answered the phone was able to look this up. Asked several questions about how often I fly jetblue and when I plan on using points.
2/15/2019: Annual fee waived plus 5k points for $1K spend in 90 days; first renewal on card (obtained in December 2017); spending about $6,500 total but representative stated that she could see I spent over $4k in the last year. Also offered the option to downgrade to a no annual fee card.
2/07/2022: AF waived plus 5k points for $1k spend in 90 days. Accepted. Asked several questions about how often I fly B6 and how I plan to use points.

Lufthansa
11/23 AF cut in half. Earn 5k mi after $1K spend in 90 days. Minimal use.
8/14 AF waived, open 1 month w/ 10K spend
6/15 No offer, closed card after transferring credit limit. $20k spent in 1 year.
6/16 AF waived, +1x points gas, groceries, drugs up to 8,000 points over 3 months. During spend verified Krogers counted as groceries
7/24/2018: 5000 miles for spending $1000 in 3 months
11/2018 Had card one year, minimal spend, only offer was to downgrade

Frontier
4/15 No offer, closed card after transferring credit limit. <$100 spent on card.

Hawaiian Airlines
08/19 biz CC, 2nd AF, only $5K office spend (GCs), AF waived.
02/19 Fee waived another year. Unable to accept any other 'offers' for the next 90 days.
02/18 Fee waived one year. Also offered, downgrade to a HA card with $50 fee/less benefits, no fee rewards card, no fee cash back card
01/15 Offered to waive half the fee. Downgraded to Barclaycard Rewards no fee card (also had option to downgrade to the Arrival no fee card)
04/15 Annual fee waived, had to ask for Retention Dept. Annual spend ~12k (Serve CC loads)
03/16 Annual fee waiver granted via SM, separate call to customer service to process fee waiver
04/16 No waiver or credit. Instead, offered 5000 miles with $1000 spend in 90 days
06/14 offered 5,000 points (worth $50 statement credit) for spending $1,000 over 3 months. This is already a no-fee card.

NFL
06/14 offered 5,000 points (worth $50 statement credit) for spending $1,000 over 3 months. This is already a no-fee card.

Wyndham Rewards VS
06/14 Called in to ask about any offers; given 5,000 WR points for spending $1,000 in 3 months. Followed up with question about annual fee; was able to get fee waived.
02/17 Similar to above (5000 pts with $1000 spending in 3 months), but only half annual fee refunded ($34.50). I thought it was still worth it, so I took the offer.
6/19/17 - 5000 bonus pts with $1000 spending in 3 months and half the annual fee refunded ($34.50).
8/4/17 No offer (other than downgrade to no AF version). Very little spend on card. Closed the account.
2/15/2018 - Very little spend. 50% off annual fee. Decline and closed
8/1/2018 - No spend. 50% off annual fee. Declined and closed.
9/24/2018 - 5000 bonus pts with $1000 spending in 3 months and half the annual fee refunded ($34.50)

JetBlue Business
5/13/2018: Had card for 1 year, met $1K minimum spend, not much else after that. No retention offer. Closed account.
4/24/2020: First card anniversary, nothing beyond initial spend and paying annual fee at opening. Offered half fee waiver as one time courtesy ($49.50).
5/29/2021: Second card anniversary, little if any spend this year and had 1/2 fee waiver last year; no offers this year. Closed.
4/27/2022: Third card anniversary, no spend this year, no offer, closed it.
6/1/2022: First card anniversary, minimal spend after initial bonus; no offers, closed it
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Barclays retention offers (all cards)

Old Mar 13, 2014, 10:54 pm
  #136  
 
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Originally Posted by YoungBubbie
Did you also get the 10,000 anniversary miles?
Yes. Already posted before I made the call.
yoyo is offline  
Old Mar 14, 2014, 12:03 pm
  #137  
 
Join Date: Aug 2012
Location: Houston
Programs: HiltonH-Diamond, IHG-Plat, Hyatt-Diamond,SPG-newbie
Posts: 301
Originally Posted by yoyo
Yes after 10k annual bonus and second card was the exact same card.

Chances are good you can get the exact same card if you have good credit and do not have many inquiries and can be auto-approved.

Nice Yoyo,

I got good credit score above 750, but have like 9 inquiries already, and just got the Arrival card just on Feb 19th 2014.

US card af will hit on April statement... still debuting when to apply for the same card if this work.
tdrag97 is offline  
Old Mar 19, 2014, 1:27 pm
  #138  
 
Join Date: May 2012
Location: Philadelphia, PA, USA
Programs: Hyatt Globalist, SPG Platinum, Hilton Diamond, Marriott Platinum, AAPlatinum
Posts: 199
offered 5k points for 1k spend in 3 months... undecided if i want to take it
maewest is offline  
Old Mar 24, 2014, 9:05 pm
  #139  
 
Join Date: Oct 2012
Location: SFO
Posts: 76
First agent I spoke to offered a statement credit of $89 to offset the annual fee, which I took.
Comenius is offline  
Old Mar 25, 2014, 5:49 am
  #140  
 
Join Date: May 2012
Posts: 34
I was going to cancel as I haven't had much success with retention offers lately, but I was almost immediately offered a statement credit to offset the annual fee...which I took!
Deking is offline  
Old Mar 25, 2014, 12:23 pm
  #141  
 
Join Date: Mar 2014
Location: CLE
Posts: 5
I was offered 5k miles if I spent $1k in 90 days. Annual fee was still $89.

I haven't spent on the card since last summer when I was given the targeted offer of $750 spent in three consecutive months (I think I'm remembering the offer correctly).

I think I'll just reapply for the card in a month or two.
maternts is offline  
Old Mar 27, 2014, 6:54 pm
  #142  
 
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 668
I called to cancel today as my annual fee posts next month. I was offered the downgrade to the no annual fee version of the Arrival card declined. They then went ahead and closed my account.
ArlingtonTraveler is offline  
Old Mar 27, 2014, 8:06 pm
  #143  
 
Join Date: Jul 2011
Posts: 50
Anyone here who cancelled within the 60 days period after your annual fee posted, but after the first 30 days, got their annual fee refunded? This is for the US Airways card.
lordadvantine is offline  
Old Mar 30, 2014, 6:02 am
  #144  
 
Join Date: Nov 2013
Location: United States
Posts: 526
Anybody got any more recent data points on the Arrival? Seems to be about 50/50 offers to downgrade to the no annual fee. Would be interesting if people also let us know what type of spend they are putting through the card and if they have any other existing Barclays products.
Doctor of Credit is offline  
Old Mar 30, 2014, 9:55 am
  #145  
 
Join Date: Jan 2011
Posts: 278
If you sign up for the Arrival card, then at fee time (end of Year 1) downgrade the Arrival card to the no fee version, and keep it for a year, then does that count (for credit rating purposes) as having the same card for 2 years, or two different card each for one year?
intltravel90 is offline  
Old Mar 30, 2014, 10:13 am
  #146  
 
Join Date: Dec 2013
Location: BOS
Programs: AA Gold, IHG Plat AMB, Hilton Gold, SPG
Posts: 156
Originally Posted by Doctor of Credit
Anybody got any more recent data points on the Arrival? Seems to be about 50/50 offers to downgrade to the no annual fee. Would be interesting if people also let us know what type of spend they are putting through the card and if they have any other existing Barclays products.
Also, would the length of the card be a difference? I once saw a post in a random thread in FT stating that some CC company require 12 months usage before allowing the PC?
sincera4565 is offline  
Old Mar 30, 2014, 10:26 am
  #147  
 
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,035
Originally Posted by sincera4565
Also, would the length of the card be a difference? I once saw a post in a random thread in FT stating that some CC company require 12 months usage before allowing the PC?
I downgrade at 11-12 months all the time. You can't upgrade to a higher fee card within the first year. I think this was part of one of the more recent pieces of legislation. It was intended to stop a fee from rising as sort of a bait and switch soon after someone applies.
highops is offline  
Old Mar 30, 2014, 5:27 pm
  #148  
 
Join Date: Sep 2011
Posts: 187
Barclays retention offers (all cards)

Called to cancel. Offered 5k after 1k spend and misc category spend bonus. AF not waived. Took the offer since it seemed worth it in addition to the 10k anniversary miles.
cornellfOo is offline  
Old Mar 30, 2014, 6:08 pm
  #149  
 
Join Date: Apr 2012
Posts: 431
Originally Posted by Doctor of Credit
Anybody got any more recent data points on the Arrival? Seems to be about 50/50 offers to downgrade to the no annual fee. Would be interesting if people also let us know what type of spend they are putting through the card and if they have any other existing Barclays products.
This thread is basically a US Airways thread, which every Barclaycard thread seems to morph into.
Nick92 is offline  
Old Mar 30, 2014, 7:58 pm
  #150  
 
Join Date: Nov 2013
Location: United States
Posts: 526
Originally Posted by Nick92
This thread is basically a US Airways thread, which every Barclaycard thread seems to morph into.
Arrival has only really been out a year, so I suspect we'll see more retention reports filtering in.

Originally Posted by intltravel90
If you sign up for the Arrival card, then at fee time (end of Year 1) downgrade the Arrival card to the no fee version, and keep it for a year, then does that count (for credit rating purposes) as having the same card for 2 years, or two different card each for one year?
It counts as having the same card for two years in almost all circumstances, sometimes they botch the product change and it doesn't but that's fairly rare.
Doctor of Credit is offline  

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