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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Jul 27, 2013, 9:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pgary
Best welcome bonus is 120,000

120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172

85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend

30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend

85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

_______________________________________________

For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus

US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.

U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.

Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.

There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.

Setting up separate website account for business card:

These are the instructions that US Bank emailed me:

To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.

Please follow these instructions to enroll in Online Banking to view or pay your account:

1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.

Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.

Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.

From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.

"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."

Forex fee is 3%

For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts

Twitter: https://twitter.com/ClubCarlson

USA contact # +1 (888) 288 8889




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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Jun 10, 2015, 12:59 pm
  #3241  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Originally Posted by ttonev
Right now I have Gold Status that comes with the VISA card. Status expiration is next year. Will I lose status now if I cancel the card now or it will expire as scheduled?
It should remain until February, as scheduled.
whimsey21 is offline  
Old Jun 10, 2015, 1:13 pm
  #3242  
 
Join Date: Oct 2012
Posts: 36
Originally Posted by whimsey21
It should remain until February, as scheduled.
How did you know it is February?
ttonev is offline  
Old Jun 10, 2015, 4:04 pm
  #3243  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by Blueskyheaven
Award and to CC. Booked 2 beds so a long time friend of mine can sleep on his bed but kept giving us queen. He had to sleep on a twin size bed that they brought from somewhere.
Wow, in this case the CC member service is not bad at all. Instead of just giving you some condolence points, they basically refunded the total redemption cost.

I am still waiting for their email reply on whether cancelling the Visa would affect the existing 2-4-1 bookings on stays well into the future.
Happy is offline  
Old Jun 10, 2015, 4:15 pm
  #3244  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by Happy
Wow, in this case the CC member service is not bad at all. Instead of just giving you some condolence points, they basically refunded the total redemption cost.

I am still waiting for their email reply on whether cancelling the Visa would affect the existing 2-4-1 bookings on stays well into the future.
Wasn't easy though. many days and back and forths! I had to wait 3 hrs just to get a king size bed for 2 straight guys.After that, I got a king bed, my friend got a twin size tiny bed which was shameful! and NO gold benefits what soever!
I originally booked 2 beds.
Blueskyheaven is offline  
Old Jun 11, 2015, 4:56 am
  #3245  
 
Join Date: Apr 2003
Location: MEL/LAX
Programs: AAdv GLD(MM), QF LTS, UA MP_nada, HH Gld, SPG, GoldenCircle Jade
Posts: 4,472
Originally Posted by alect
Yes indeed - one complication - I don't currently live in USA. So can't walk into a store to buy a VGC. I think my options are limited to Amex GC bought online.

Are there any other options - like virtual GCs (visa or Amex) which I don't even have to get delivered?
So having maxed out my actual spend I decided to buy an Amex Gift Card to get to the minimum spend.

Bought it online, then checked my Carlson account, and it seems it was debited and credited on the same day. I went back to the Amex order and it said "denied". No idea why???

It's now my last day for the spend and I am trying again for the Amex GC. If that doesn't work then Visa GC from GiftCardsMall.com??
alect is offline  
Old Jun 11, 2015, 8:17 am
  #3246  
 
Join Date: Jul 2013
Posts: 1,036
Originally Posted by alect
So having maxed out my actual spend I decided to buy an Amex Gift Card to get to the minimum spend.

Bought it online, then checked my Carlson account, and it seems it was debited and credited on the same day. I went back to the Amex order and it said "denied". No idea why???

It's now my last day for the spend and I am trying again for the Amex GC. If that doesn't work then Visa GC from GiftCardsMall.com??
Won't work. amex won't charge you until they ship the cards.
ibleed0range is offline  
Old Jun 11, 2015, 8:33 am
  #3247  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Originally Posted by ttonev
How did you know it is February?
I believe that is the end of the standard CC program year. That, and my account says Gold until Feb.

Btw: these questions have also been discussed at length in the Club Carlson forum- there are at least 2 threads there regarding changes to the credit card. It may be worth reading those as well.
whimsey21 is offline  
Old Jun 12, 2015, 1:13 am
  #3248  
 
Join Date: Jul 2010
Location: DCA
Programs: US CP, DL GM, AA Plat
Posts: 729
My annual fee was going to post in like 1 week but I called to cancel the card today and they refunded the $75 I paid last year due to the benefits changes. I already have like 1 million carlson points, so I don't need anymore.
TAWS is offline  
Old Jun 12, 2015, 6:05 pm
  #3249  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by TAWS
My annual fee was going to post in like 1 week but I called to cancel the card today and they refunded the $75 I paid last year due to the benefits changes. I already have like 1 million carlson points, so I don't need anymore.
Did you need to ask for it or they automatically brought this up?
Happy is offline  
Old Jun 13, 2015, 12:01 am
  #3250  
 
Join Date: Jul 2010
Location: DCA
Programs: US CP, DL GM, AA Plat
Posts: 729
Originally Posted by Happy
Did you need to ask for it or they automatically brought this up?
You have to ask to speak with a supervisor. I don't think the regular agents have the ability to waive it.
TAWS is offline  
Old Jun 13, 2015, 10:05 pm
  #3251  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by TAWS
You have to ask to speak with a supervisor. I don't think the regular agents have the ability to waive it.
Thanks for the tip. But I guess you would still need to request the refund though now there is no resistance like a couple months ago.
Happy is offline  
Old Jun 14, 2015, 12:53 am
  #3252  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by Happy
Thanks for the tip. But I guess you would still need to request the refund though now there is no resistance like a couple months ago.
very easy, talk to a supervisor and ask to cancel the card and issue fee refund due to the benefit elimination
Blueskyheaven is offline  
Old Jun 14, 2015, 6:25 am
  #3253  
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Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Do you lose CC Gold status right away if you cancel this card?
TerryK is offline  
Old Jun 14, 2015, 12:14 pm
  #3254  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by TerryK
Do you lose CC Gold status right away if you cancel this card?
no
Blueskyheaven is offline  
Old Jun 14, 2015, 6:45 pm
  #3255  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by Blueskyheaven
very easy, talk to a supervisor and ask to cancel the card and issue fee refund due to the benefit elimination
Thanks, that is exactly how it happened. The CS cancelled my card but told me it was to late to issue a refund for the AF (AF paid in April).

Transferred to a supervisor who said that only because of the situation with Club Carlson, he was issuing a statement credit for the AF and then mailing it as a check to my house (Card balance was $0).
carlitos is offline  


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