Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Credit Card Programs
Reload this Page >

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

    Hide Wikipost
Old Jan 15, 16, 11:38 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: philemer
Wiki Link
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credi...signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
Print Wikipost

Closed Thread

Old Mar 10, 15, 4:05 pm
  #10126  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 12,936
Originally Posted by uds0 View Post
Gotta have both the NFC hardware and the specific software on both the phone and the terminal.

Like ATMs, NFC terminals need to support the various payment networks before this will really catch on - and a solid public awareness campaign about rumored security issues is implemented.

Also, I'm just not at all wild about concentrating all my credit and debit card details (and thousands or millions of other folks) in one site to be ripped off en mass because that site becomes the primary target of very well equipped, financed, and technically sophisticated organized crime. Much too big a target for my comfort level.
Entry-level Android devices have the ability to support Google Wallet, Softcard, etc. (obviously not every device supports every platform)
joshwex90 is offline  
Old Mar 10, 15, 4:26 pm
  #10127  
 
Join Date: Jul 2007
Posts: 1,746
I think there is some misunderstanding here on a couple of things. Many times I have been asked when handing over plastic debit or credit. From a quick glance, a cashier cannot tell the difference from looking at the card. If it's a credit card, even if you say debit or the cashier presses the debit button on the terminal, it will not ask for a pin. If it's a debit card, it does make a difference but many merchants do not want transactions made with a debit card to go through the credit card network because of the fee structure. This is part of what the Durbin and a class action lawsuit was all about. I believe I've read that as part of either the settlement of that lawsuit or the Durbin legislation, Walmart when a debit card with visa or mc logos is presented will not process the card through the credit card network but rather insists on routing the transaction through the debit card network and in the early days of this, many were caught unaware and didn't know their pins to route the transaction through the debit card network.

I've read, they have not announced an immediate conversion to priority chip and pin but have announced their intent to do so in the foreseeable future. Somebody suggested they still have a supply of visa cards left to issue and that when this exhausted, whenever this might be, they would begin to issue mastercards which would be priority chip and pin So for now, their cards are what they've always been i.e. priority chip and signature.
JEFFJAGUAR is offline  
Old Mar 10, 15, 4:56 pm
  #10128  
 
Join Date: Oct 2014
Location: Portland, OR, USA
Programs: Delta + United Airmiles
Posts: 701
Originally Posted by Hawaiian717 View Post
As far as being given a choice, I've had plenty of cashiers ask me "credit or debit" when handing them my SPG Amex; as far as I know there are no Amex debit cards (at least not in the US), so it's probably just the cashiers rote response when being handed a card for payment. Pretty sure it wouldn't actually work if I'd told them debit.

I think what's causing problems in this case though is that uds0 is trying to figure out if he can force a "purchase with cashback" scenario which would cause the card to hit the PIN CVM. But I don't think this is a great idea anyway; this isn't a debit card so I could see being hit with a cash advance fee on at least the cashback portion of the transaction.
I was indeed trying to use the CVM that had both "pin" and "purchase" in it.

I went back and, via a different cashier, asked to choose debit, but unfortunately the payment went through without every asking for debit or credit. I then swiped my debit card (oatmeal cookie this time <g>) and it did, as expected, ask for debit or credit, so I selected debit and it then asked for only my pin for that card.

Normally a cash advance fee would be a concern, and this card (and at least a few other credit union cards) have no CAF and if paid back in short order, insignificant or even no interest cost.

I now have a secure email and two call back requests (via phone and local branch) to the folks who are supposed to actually be trained on what this card is.
uds0 is offline  
Old Mar 10, 15, 5:03 pm
  #10129  
 
Join Date: Oct 2014
Location: Portland, OR, USA
Programs: Delta + United Airmiles
Posts: 701
Originally Posted by JEFFJAGUAR View Post
I think there is some misunderstanding here on a couple of things. Many times I have been asked when handing over plastic debit or credit. From a quick glance, a cashier cannot tell the difference from looking at the card. If it's a credit card, even if you say debit or the cashier presses the debit button on the terminal, it will not ask for a pin. If it's a debit card, it does make a difference but many merchants do not want transactions made with a debit card to go through the credit card network because of the fee structure. This is part of what the Durbin and a class action lawsuit was all about. I believe I've read that as part of either the settlement of that lawsuit or the Durbin legislation, Walmart when a debit card with visa or mc logos is presented will not process the card through the credit card network but rather insists on routing the transaction through the debit card network and in the early days of this, many were caught unaware and didn't know their pins to route the transaction through the debit card network.

I've read, they have not announced an immediate conversion to priority chip and pin but have announced their intent to do so in the foreseeable future. Somebody suggested they still have a supply of visa cards left to issue and that when this exhausted, whenever this might be, they would begin to issue mastercards which would be priority chip and pin So for now, their cards are what they've always been i.e. priority chip and signature.
From my recent experience, I agree that the chip VISA I got from First Tech seems to be chip and signature with NO pin purchase support.

Had they told me that the VISA was NOT chip and pin except for cash advance, I and everyone here would have saved time and energy not having to read all the posts because of the chip and pin they are promoting but doesn't seem to apply to the chip card that they are currently sending out.

Although they announced a May time frame for the MC chip and pin card, they told me repeatedly that they could accommodate folks like me who were specifically traveling before then via their "stock of VISA chip cards". I can easily see them not appreciating that "accommodate" to me meant same functionality or even them also assuming same functionality for their stock of VISA and the upcoming MC.

Last edited by uds0; Mar 10, 15 at 5:08 pm
uds0 is offline  
Old Mar 10, 15, 5:11 pm
  #10130  
FlyerTalk Evangelist
2019 FlyerTalk Awards
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Gold
Posts: 11,979
Originally Posted by JEFFJAGUAR View Post
I think there is some misunderstanding here on a couple of things. Many times I have been asked when handing over plastic debit or credit. From a quick glance, a cashier cannot tell the difference from looking at the card. If it's a credit card, even if you say debit or the cashier presses the debit button on the terminal, it will not ask for a pin. If it's a debit card, it does make a difference but many merchants do not want transactions made with a debit card to go through the credit card network because of the fee structure. This is part of what the Durbin and a class action lawsuit was all about. I believe I've read that as part of either the settlement of that lawsuit or the Durbin legislation, Walmart when a debit card with visa or mc logos is presented will not process the card through the credit card network but rather insists on routing the transaction through the debit card network and in the early days of this, many were caught unaware and didn't know their pins to route the transaction through the debit card network.

I've read, they have not announced an immediate conversion to priority chip and pin but have announced their intent to do so in the foreseeable future. Somebody suggested they still have a supply of visa cards left to issue and that when this exhausted, whenever this might be, they would begin to issue mastercards which would be priority chip and pin So for now, their cards are what they've always been i.e. priority chip and signature.
It's definitely possible for a terminal to tell based on the first few digits of the card number alone (try out a couple of cards at http://www.binlist.net/). A debit card issued in the US also has one of these on it or at least the word "debit" on it somewhere:





Whether the clerk looks at the card all that closely though is another thing entirely.
tmiw is offline  
Old Mar 10, 15, 5:27 pm
  #10131  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: SEA
Programs: Delta - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 12,803
Originally Posted by uds0 View Post
From my recent experience, I agree that the chip VISA I got from First Tech seems to be chip and signature with NO pin purchase support.

Had they told me that the VISA was NOT chip and pin except for cash advance, I and everyone here would have saved time and energy not having to read all the posts because of the chip and pin they are promoting but doesn't seem to apply to the chip card that they are currently sending out.

Although they announced a May time frame for the MC chip and pin card, they told me repeatedly that they could accommodate folks like me who were specifically traveling before then via their "stock of VISA chip cards". I can easily see them not appreciating that "accommodate" to me meant same functionality or even them also assuming same functionality for their stock of VISA and the upcoming MC.
I think they thought you were anxious to get a credit card from them, period; although, it is possible that they mistakenly believed the Visa card might be PIN-preferring. I'm now convinced that the Mastercards will, indeed, be PIN-preferring. Moreover, I'm leaning towards the idea that when they asked Visa about PIN cards, they got blown off (along the lines of "Get back to us after October, and we can start thinking about working on that"). The phrase "stock of old cards" is odd, but seems to be an awkward way of saying "Our MasterCard agreement doesn't kick in until May." Seems frustrating now, but by this autumn you should have both a PIN credit card and a debit card that runs PIN-primary over the credit network.
Points Scrounger is offline  
Old Mar 10, 15, 6:48 pm
  #10132  
 
Join Date: Apr 2014
Posts: 328
Is the spreadsheet still being updated? Doesn't seem like I can make the update, so can someone add Chase United Explorer Visa. Don't have CVM info, but almost certainly just chip + sig like other Chase cards.
PackingIt is offline  
Old Mar 10, 15, 6:50 pm
  #10133  
FlyerTalk Evangelist
2019 FlyerTalk Awards
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Gold
Posts: 11,979
Looks like Clover does EMV now too: https://www.clover.com/pos-hardware/mobile
tmiw is offline  
Old Mar 10, 15, 7:16 pm
  #10134  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 23,525
Originally Posted by PackingIt View Post
Is the spreadsheet still being updated? Doesn't seem like I can make the update, so can someone add Chase United Explorer Visa. Don't have CVM info, but almost certainly just chip + sig like other Chase cards.
What? Has Chase United Explorer Visa suddenly added an EMV chip? Where's the picture? The picture at Chase's site certainly doesn't show EMV as of tonight. It was widely discussed here before that this card would seem to require a graphic redesign to fit the EMV chip in.
sdsearch is offline  
Old Mar 10, 15, 7:24 pm
  #10135  
 
Join Date: Apr 2014
Posts: 328
I don't know how to upload photos here on FT, but indeed the Chase United MileagePlus Explorer card comes with a chip. I have one in my hand.

Originally Posted by sdsearch View Post
What? Has Chase United Explorer Visa suddenly added an EMV chip? Where's the picture? The picture at Chase's site certainly doesn't show EMV as of tonight. It was widely discussed here before that this card would seem to require a graphic redesign to fit the EMV chip in.
PackingIt is offline  
Old Mar 10, 15, 7:37 pm
  #10136  
 
Join Date: Oct 2014
Location: Portland, OR, USA
Programs: Delta + United Airmiles
Posts: 701
Chases answers to not supporting chip and pin (even as fallback):

Q. What if my chip-enabled credit card isn’t working at an unattended kiosk while abroad?

A. If the kiosk is asking you for a PIN, you may be able to select one of the following to bypass the PIN prompt: “Cancel,” “Enter” or “Continue.” If the card reader still will not accept your card without a PIN code, there may be staff in the area to assist you with using your magnetic stripe. Otherwise, local currency may be needed in this situation.

Q. What do I do if I’m asked to enter a PIN?

A. If a merchant asks about a PIN code, you can say that your card only requires a signature for verification. If the merchant card reader prompts for a PIN code, it may allow you to “Cancel” out of the prompt so you can sign. You may also be able to select “Enter” or “Continue” to bypass the PIN request.

Yep, bypass is now the official answer to lack of pin support!
uds0 is offline  
Old Mar 10, 15, 8:10 pm
  #10137  
 
Join Date: Jan 2013
Location: NYC
Posts: 490
Originally Posted by sdsearch View Post
What? Has Chase United Explorer Visa suddenly added an EMV chip? Where's the picture?
The United MP Club Card is also sporting an EMV chip these days.
st1575 is offline  
Old Mar 10, 15, 10:14 pm
  #10138  
FlyerTalk Evangelist
2019 FlyerTalk Awards
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Gold
Posts: 11,979
Originally Posted by PackingIt View Post
I don't know how to upload photos here on FT, but indeed the Chase United MileagePlus Explorer card comes with a chip. I have one in my hand.
Upload to imgur.com and copy-paste the BBCode text that's on the right of the photo to here.
tmiw is offline  
Old Mar 11, 15, 8:20 am
  #10139  
 
Join Date: Jun 2014
Programs: UA 1K
Posts: 247
Originally Posted by upnorth View Post
I made purchase transaction at a grocery store in Panama City (Panama). It was a USD transaction. In spite of using the pin on my UNFCU Azure Visa, a slip for signature was printed. Any ideas on why?

I've experienced similar weirdness here in MTY. At two separate merchants I paid with a PIN-preferring card, was prompted for, and entered, my PIN, and then a slip printed out for me to sign. It's certainly not a nationwide thing since it doesn't happen everywhere. I'm thinking maybe because Mexico is a Chip-and-Sign country some terminals are just programmed to print out a signature slip no matter what.

Other weird thing is I used a PIN-preferring card (with offline PIN) at the taxi kiosk at MTY airport, and it processed with no CVM, even though the machine did have a PIN pad. AND the transaction does not appear to have authorized online. I can see them disabling PIN... probably most of their international travelers are coming from the US, might have EMV cards with PIN and they don't know the PIN, and enough people have had trouble using the machine as a result that they just disable PIN all together. Still doesn't explain why they don't authorize online... maybe the online connection was temporary broken?


In any event, I'm with JeffJaguar on this... I really don't care what CVM I use, or how my card is authorized, as long as I can use my card wherever cards are accepted. Fraud doesn't really bother me because (a) I have no fraud liability, and (b) in over 20 years of heavy card use, I've never had a single incident of fraud. Sure, I do know people who have (and it seems like it never took any of them more than an hour to get it resolved, the banks make that pretty simple) but it also doesn't seem to be happening at an unreasonable rate. And yes, I get it that I am implicitly paying for this fraud through higher prices, but I'm also not convinced that whatever I'm "paying" now to account for fraud is more than what it would cost to implement measures to further reduce fraud. In other words, existing levels of fraud quite possibly cost us all less than the cost of what it would take to mitigate that fraud.
bullfrog is offline  
Old Mar 11, 15, 8:27 am
  #10140  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 12,936
Originally Posted by JEFFJAGUAR View Post
From a quick glance, a cashier cannot tell the difference from looking at the card.
You can certainly look at a card and see whether it's credit or debit - debit cards say "debit" on them

Originally Posted by uds0 View Post
Normally a cash advance fee would be a concern, and this card (and at least a few other credit union cards) have no CAF and if paid back in short order, insignificant or even no interest cost.
Why?

Originally Posted by sdsearch View Post
What? Has Chase United Explorer Visa suddenly added an EMV chip? Where's the picture? The picture at Chase's site certainly doesn't show EMV as of tonight. It was widely discussed here before that this card would seem to require a graphic redesign to fit the EMV chip in.
Yup (finally) and being discussed in the UA forum
joshwex90 is offline  

Thread Tools
Search this Thread