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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Jan 11, 2014, 10:01 pm
  #2641  
 
Join Date: May 2010
Posts: 148
Someone at the Credit Boards forum noted that you can join United Nations Association of the United States of America (UNA-USA) for $25 and be eligible for membership at UN Federal Credit Union. That way you can apply for the Chip & Pin card (from the spreadsheet in this thread).

Tweet from UNFCU: https://twitter.com/UNFCU/status/421291240093515776
rtwvagabond is offline  
Old Jan 11, 2014, 10:09 pm
  #2642  
 
Join Date: Jul 2009
Location: KWI
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Originally Posted by rtwvagabond
Someone at the Credit Boards forum noted that you can join United Nations Association of the United States of America (UNA-USA) for $25 and be eligible for membership at UN Federal Credit Union. That way you can apply for the Chip & Pin card (from the spreadsheet in this thread).

Tweet from UNFCU: https://twitter.com/UNFCU/status/421291240093515776
Whoa! Good find. Still has a 1% Foreign Transaction fee sadly.
LoneTree is offline  
Old Jan 11, 2014, 10:16 pm
  #2643  
 
Join Date: May 2010
Posts: 148
Originally Posted by LoneTree
Whoa! Good find. Still has a 1% Foreign Transaction fee sadly.
Yeah, but this is on par with what is currently offered at other institutions who offer Chip and Pin. Since USAA is closed off to the public now, this is probably the best way to get one.
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Old Jan 11, 2014, 11:05 pm
  #2644  
 
Join Date: Feb 2013
Posts: 401
Originally Posted by rtwvagabond
Yeah, but this is on par with what is currently offered at other institutions who offer Chip and Pin. Since USAA is closed off to the public now, this is probably the best way to get one.
No Foreign Transaction Fees for PenFed chip and pin cards.
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Old Jan 11, 2014, 11:08 pm
  #2645  
 
Join Date: Feb 2013
Posts: 401
Originally Posted by Majuki
In Germany they seemed to be very well versed in chip-and-signature, and this was the first major use of my chip-and-sig Marriott card in Europe. It is worth noting that my friend on the same trip only had a mag stripe card, and he didn't have any problems with purchases either: Drogerie Markt, restaurants, train stations, etc. I did have the Frankfurt Marriott pull the DCC trick on me without my consent, but it isn't the fault of the card. (I got Marriott Rewards points worth much more than the value of the DCC fee as compensation after complaining to the hotel's general manager.)
Were you offered an option to decline DCC for the EMV transaction?
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Old Jan 11, 2014, 11:18 pm
  #2646  
 
Join Date: Jul 2009
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Originally Posted by emvchip
No Foreign Transaction Fees for PenFed chip and pin cards.
I think he means Chip and PIN Default/Priority 1. PenFed is Chip and Sig first than Chip and PIN as priority 2. Otherwise we can open it up to State Dept. FCU and more.

Last edited by LoneTree; Jan 11, 2014 at 11:28 pm
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Old Jan 12, 2014, 2:18 am
  #2647  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
Originally Posted by rtwvagabond
Someone at the Credit Boards forum noted that you can join United Nations Association of the United States of America (UNA-USA) for $25 and be eligible for membership at UN Federal Credit Union. That way you can apply for the Chip & Pin card (from the spreadsheet in this thread).

Tweet from UNFCU: https://twitter.com/UNFCU/status/421291240093515776
You saved my life. I am getting one of these right now. Living in the UK, you need chip and pin.
uklevi is offline  
Old Jan 12, 2014, 4:28 am
  #2648  
Moderator: Manufactured Spending
 
Join Date: Jul 2011
Posts: 6,580
Originally Posted by uklevi
You saved my life. I am getting one of these right now. Living in the UK, you need chip and pin.
If you live in the UK, why can't you get a card from a UK bank?
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Old Jan 12, 2014, 4:34 am
  #2649  
 
Join Date: Jul 2012
Location: Canada
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Originally Posted by cbn42
If you live in the UK, why can't you get a card from a UK bank?
That was I was thinking as well.
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Old Jan 12, 2014, 6:17 am
  #2650  
 
Join Date: May 2010
Location: ORDwest
Posts: 332
Originally Posted by Majuki
The most annoying thing was not the credit card situation but the Deutsche Bank ATMs distributing 100 € notes in a small town. This also happened to be on the Thursday before Good Friday, and of course the banks were closed from Thursday to Tuesday the next week. Even the hotel wouldn't break them because then they wouldn't have any change left. Luckily a barista at the Starbucks was sympathetic to my predicament. The only other places that were open were the doner kebab restaurant, and they were cash only unless your cash was a euro banknote in a denomination > 20.
A partial work-around to this issue is to hit the ATM for a withdrawal amount that forces it to issue you at least some small bills. For example, I'll ask for €380: worst case, you'll get a 50, 20, 10 split, but I've also gotten 4 20's to go with the 100 € notes.

Now, if I could only get more familiar with all those little coin denominations. Embarrassing to have the barista wait while I sort through a pocketful of kleingeld at Starbucks, turning each one over to see the value. Dumb tourist...<duh>...
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Old Jan 12, 2014, 7:35 am
  #2651  
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
Originally Posted by othermike27
A partial work-around to this issue is to hit the ATM for a withdrawal amount that forces it to issue you at least some small bills. For example, I'll ask for €380: worst case, you'll get a 50, 20, 10 split, but I've also gotten 4 20's to go with the 100 € notes.

Now, if I could only get more familiar with all those little coin denominations. Embarrassing to have the barista wait while I sort through a pocketful of kleingeld at Starbucks, turning each one over to see the value. Dumb tourist...<duh>...
Yeah, I should have learned my lesson when I did the initial withdrawal at FRA, but I had no problem changing the notes at the airport or Frankfurt Marriott. A German friend suggested I just say that a Deutsche Bank ATM gave me the 100 € notes because then we'd both have a common enemy.

I can't help with getting more familiar with the coins, and I still have that problem myself. Fortunately the VAT is built into the price, and most places don't have the affinity for 99 ˘ - does that even work for marketing purposes? - so it's often possible to count your change ahead of needing it for the transaction.

Originally Posted by emvchip
Were you offered an option to decline DCC for the EMV transaction?
No. When they used the card to authorize the room rate they had me sign the paper, and the room rate was denominated in euros. When I got the final bill the room rate was still denominated in euros but there was some fine print embedded about "You have the option of doing this transaction in USD for a rate of <total amount for the room>." I never accepted the transaction in USD, and I don't fault the receptionist since the system probably did this by default.

What gets me livid is this is just a way to skim additional money from the customer off of the top. I just checked my records, and in this case the DCC rate was a rip off 3.8% above the real exchange rate. Most people are unaware and use a card that has a 3% foreign transaction fee, and you're really getting taken for a ride. Even if the transaction is denominated in USD, it's been my experience that the bank will still levy the 3% foreign transaction fee. I've heard this is a problem at Marriotts in the UK, but I have always used an AmEx there to avoid DCC. Another place is some fast food restaurants in Ireland, and they claim they can't change it.

The banks count on most people not noticing or bothering to follow up about the DCC. In fact, there have been a number of surveys where people find it more convenient to know the price. I'm convinced these surveys failed to ask, "Would you be willing to pay up to a 7% convenience fee to know the price in advance?" This extremely deceptive and non-value-added practice needs to go, and I would like to start a kebosabi style crusade after we've won the EMV issue.
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Old Jan 12, 2014, 8:19 am
  #2652  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
Originally Posted by cbn42
If you live in the UK, why can't you get a card from a UK bank?
I have a UK chip and pin debit card, I don't have enough credit here to get a UK credit card--I've tried. Plus, since I am from the US I can't register for the electoral roll, which makes it even harder to get credit.
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Old Jan 12, 2014, 8:25 am
  #2653  
 
Join Date: May 2010
Location: ORDwest
Posts: 332
Originally Posted by Majuki
...so it's often possible to count your change ahead of needing it for the transaction.
Yes, unless your wife decides at the last moment that she would like a drink after all, and maybe something to eat too, so you're standing there adding prices on the fly and thumbing through the coins too.

Originally Posted by Majuki
No. When they used the card to authorize the room rate they had me sign the paper, and the room rate was denominated in euros. When I got the final bill the room rate was still denominated in euros but there was some fine print embedded about "You have the option of doing this transaction in USD for a rate of <total amount for the room>." I never accepted the transaction in USD, and I don't fault the receptionist since the system probably did this by default.

What gets me livid is this is just a way to skim additional money from the customer off of the top. I just checked my records, and in this case the DCC rate was a rip off 3.8% above the real exchange rate. Most people are unaware and use a card that has a 3% foreign transaction fee, and you're really getting taken for a ride. Even if the transaction is denominated in USD, it's been my experience that the bank will still levy the 3% foreign transaction fee. I've heard this is a problem at Marriotts in the UK, but I have always used an AmEx there to avoid DCC. Another place is some fast food restaurants in Ireland, and they claim they can't change it.

The banks count on most people not noticing or bothering to follow up about the DCC. In fact, there have been a number of surveys where people find it more convenient to know the price. I'm convinced these surveys failed to ask, "Would you be willing to pay up to a 7% convenience fee to know the price in advance?" This extremely deceptive and non-value-added practice needs to go, and I would like to start a kebosabi style crusade after we've won the EMV issue.
This happened to me at the FRA airport Sheraton in 2008. It was during the annual Frankfurt book fair so the room rate was already outrageous. Then I got doubled-dipped on top of that by the DCC and using a VISA card with 3% FTF. Live and learn! I've been watching for DCC ever since, but it has not happened again.
othermike27 is offline  
Old Jan 12, 2014, 8:36 am
  #2654  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by Majuki
Yeah, I should have learned my lesson when I did the initial withdrawal at FRA, but I had no problem changing the notes at the airport or Frankfurt Marriott. A German friend suggested I just say that a Deutsche Bank ATM gave me the 100 € notes because then we'd both have a common enemy.

I can't help with getting more familiar with the coins, and I still have that problem myself. Fortunately the VAT is built into the price, and most places don't have the affinity for 99 ˘ - does that even work for marketing purposes? - so it's often possible to count your change ahead of needing it for the transaction.



No. When they used the card to authorize the room rate they had me sign the paper, and the room rate was denominated in euros. When I got the final bill the room rate was still denominated in euros but there was some fine print embedded about "You have the option of doing this transaction in USD for a rate of <total amount for the room>." I never accepted the transaction in USD, and I don't fault the receptionist since the system probably did this by default.

What gets me livid is this is just a way to skim additional money from the customer off of the top. I just checked my records, and in this case the DCC rate was a rip off 3.8% above the real exchange rate. Most people are unaware and use a card that has a 3% foreign transaction fee, and you're really getting taken for a ride. Even if the transaction is denominated in USD, it's been my experience that the bank will still levy the 3% foreign transaction fee. I've heard this is a problem at Marriotts in the UK, but I have always used an AmEx there to avoid DCC. Another place is some fast food restaurants in Ireland, and they claim they can't change it.

The banks count on most people not noticing or bothering to follow up about the DCC. In fact, there have been a number of surveys where people find it more convenient to know the price. I'm convinced these surveys failed to ask, "Would you be willing to pay up to a 7% convenience fee to know the price in advance?" This extremely deceptive and non-value-added practice needs to go, and I would like to start a kebosabi style crusade after we've won the EMV issue.
DCC is off topic and I don't want to get involved with it but your response indicates some of the things that go on with this scam. It appears Marriot chain policy and it may be true for other hotels much like Avis rent a car has figured out that by slipping the agreement to dcc into the check in statement they pressure you to sign without reading (or it is in the local language) they can get you unwittingly to agree to dcc. Remember mc/visa rules regarding dcc clearly state dcc can only be performed with the agreement of the scamee to be scammed by this obnoxeous practice. By slipping it into the check in document, they get you to agree to it. Also you do make the point that if you are foolish enough to be using a credit card with a foreign transaction fee, it applies even if the transaction is done in USD (assuming here we're talking about Americans sans emv cards using cc's in Europe). Most Amex card issued by Amex except their top of the line platinum cards charge a 2.7% foreign transaction fee but Amex regs prohibit dcc (I don't know if hotels and other merchants have figured ways around that). Finally I had the same problem at a Burger King in Ireland where the cashier and supposed manager, both not really Irish but working there due to eu regulations (any eu citizen can work anywhere in the eu I believe) claimed in Ireland, there was no rule prohibiting the imposition of dcc. I, of course, simply crossed out the statement agreeing to it, circled the amount in euro and signed. I then disputed the charge when I got home. The difference on a charge of $8.75 was 51˘. I wanted it charged back. Unfortunately my bank simply credited me for the 51˘ but I was interested to hear this scam does occur in Irish fast food restaurants (unless it was the same Burger King in Dublin). Now please don't think I should have just rode with it as it was only 51˘. DCC is a growing cancer in travel and it's the principle of the matter that we all must be vigilant about and fight.

But just to tie this back to emv, with a chip and pin terminal, you will see the amount in the terminal before punching in your pin supposedly and you will see two buttons to push (even with non chip and pin cards, some hotels give me the pin terminal with these buttons outlined) either agreeing to be scammed by dcc or not. You know of course which button I punch.
JEFFJAGUAR is offline  
Old Jan 12, 2014, 10:40 am
  #2655  
 
Join Date: Jul 2009
Location: KWI
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Posts: 806
Originally Posted by JEFFJAGUAR
But just to tie this back to emv, with a chip and pin terminal, you will see the amount in the terminal before punching in your pin supposedly and you will see two buttons to push (even with non chip and pin cards, some hotels give me the pin terminal with these buttons outlined) either agreeing to be scammed by dcc or not. You know of course which button I punch.
Another reason I prefer Chip and PIN as default vs. Chip and Sig. Chip and Sig they can still hit all the buttons for you.

I've been hit with the DCC myself at a hostel in Berlin. It was annoying since we had been doing the entire check-in in German (at the peak of my language ability.) He was thinking I was a European and thought my accent was Austrian for some reason, but the second my passport came out, USA and DCC all the way. Wouldn't talk to me in German anymore after that. This was the first time I'd encountered it so didn't know better that I should check the receipt.

My girlfriend on the other hand thought paying for things in USD was the greatest in the world and couldn't understand why I kept telling her not to.

Originally Posted by rtwvagabond
Someone at the Credit Boards forum noted that you can join United Nations Association of the United States of America (UNA-USA) for $25 and be eligible for membership at UN Federal Credit Union. That way you can apply for the Chip & Pin card (from the spreadsheet in this thread).

Tweet from UNFCU: https://twitter.com/UNFCU/status/421291240093515776
Does anyone know if this does offline PIN verification too?

Last edited by LoneTree; Jan 12, 2014 at 11:00 am
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