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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Jan 7, 2014, 12:36 am
  #2506  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
Hi,
I'm sorry if anyone has asked this before and I missed it, but is the USAA MC true chip and pin? It won't ask for a signature first and then ask for a pin ask backup?

Also, the new Barclays Hawaiian airlines card is priority 1 chip and signature and priority 2 chip and pin. I had direct messaged barclaycard us on Facebook, and here are the responses I received:"Levi,
I just received confirmation that our card does default to signature first as you suspected. May I ask why you do not like that feature?
Sarah"
The customer service team told me it was chip and pin at first, but then I asked if they could talk to someone to make sure or if there was someone else I could talk to, so they said that they'd research it, and unfortunately I received that response. It is a bummer, because I was really counting on the card.
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Old Jan 7, 2014, 12:45 am
  #2507  
 
Join Date: Jul 2009
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Originally Posted by uklevi
Hi,
I'm sorry if anyone has asked this before and I missed it, but is the USAA MC true chip and pin? It won't ask for a signature first and then ask for a pin ask backup?

Also, the new Barclays Hawaiian airlines card is priority 1 chip and signature and priority 2 chip and pin. I had direct messaged barclaycard us on Facebook, and here are the responses I received:"Levi,
I just received confirmation that our card does default to signature first as you suspected. May I ask why you do not like that feature?
Sarah"
The customer service team told me it was chip and pin at first, but then I asked if they could talk to someone to make sure or if there was someone else I could talk to, so they said that they'd research it, and unfortunately I received that response. It is a bummer, because I was really counting on the card.
Boo. I had a feeling that might be the case as it seemed like they were treating Chip and PIN as a brand and calling it "PIN and chip style".
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Old Jan 7, 2014, 2:54 am
  #2508  
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Just tweeted this to CapOne: "@AskCapitalOne When will @CapitalOne have #EMV enabled cards? It's getting annoying not being able to use my card in Europe"
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Old Jan 7, 2014, 4:29 am
  #2509  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by uklevi
Hi,
I'm sorry if anyone has asked this before and I missed it, but is the USAA MC true chip and pin? It won't ask for a signature first and then ask for a pin ask backup?

Also, the new Barclays Hawaiian airlines card is priority 1 chip and signature and priority 2 chip and pin. I had direct messaged barclaycard us on Facebook, and here are the responses I received:"Levi,
I just received confirmation that our card does default to signature first as you suspected. May I ask why you do not like that feature?
Sarah"
The customer service team told me it was chip and pin at first, but then I asked if they could talk to someone to make sure or if there was someone else I could talk to, so they said that they'd research it, and unfortunately I received that response. It is a bummer, because I was really counting on the card.
USAA world mc is indeed priority 1 chip and pin. I used it several times for small purchases in London in June at the same locatons where my chip and signature card called for a signature. Each time the USAA MC asked for a pin. But bear in mind, USAA passes along the 1% mc foreign transaction fee (I think it is only on currency conversions but I'm not sure; certainly there would be no need to use the card for a USD purchase or dcc purchase so I don't know if it applies to USD charges processed in foreign banks). USAA does not add any additional foreign transaction fee making it net at 1%. As some USAA MC's have a 1% cash rewards, it nets out but my card does not have the 1% cash back and anyway my chip and signature card gives me 1% with no foreign transaction fee.

The problem with the priority 1 chip and signature and then priority 2 chip and pin is that neither the merchant or cardholder can tell the card or terminal to go to priority 2. If you unsert such a card in an emv terminal and a signature slip is produced, there are merchants who say they can't complete the transaction and void it under the mistaken impression their liability is increased if no pin is entered. While there have not been a large number of such reports, they are out there and increasing. This has apprently happened with the Andrews FCU card. However those cards with priority 1 chip and signature have been reported to work well in the unpersonneled kiosks.
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Old Jan 7, 2014, 5:41 am
  #2510  
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CapOne responded: "Hey Josh. No ETA yet on EMV enabled cards but stay tuned for the future! Your voice has been heard! ^JD" Boo!!!
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Old Jan 7, 2014, 6:04 am
  #2511  
 
Join Date: May 2010
Location: ORDwest
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Originally Posted by JEFFJAGUAR
USAA world mc is indeed priority 1 chip and pin.
+1^ Used both USAA MC and AFCU VISA for similar transactions at the same merchant on successive days. USAA card required a PIN entry, while AFCU caused a signature slip to print. That was the last straw for me - no more AFCU card.

Originally Posted by JEFFJAGUAR
But bear in mind, USAA passes along the 1% mc foreign transaction fee (I think it is only on currency conversions but I'm not sure; certainly there would be no need to use the card for a USD purchase or dcc purchase so I don't know if it applies to USD charges processed in foreign banks).
DCC (dynamic currency conversion) is a whole separate issue. If you accept a dcc transaction, you'll likely get soaked for much more than 1% - I have seen 3-5% reported. I've had only one charge presented to me in dollars (at the FRA Sheraton in 2008) that I didn't know enough to raise an objection over.
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Old Jan 7, 2014, 6:14 am
  #2512  
 
Join Date: Jul 2007
Posts: 1,762
I understand you lose big on the dcc scam. However besides the loss on the atrocious rate used in dcc transactions, if you are using a credit card say from Citi or Chase with the 3% foreign transaction fee, you get hit with the 3% foreign transacton fee anyway or in addition.

But my question is this. If a merchant is trying to pull the dcc scam on you if you are using a true chip and pin card, does the terminal indicate to you the say in this case the USD amount before you punch in your pin or do you get an unwelcome surprise after punching in your pin and getting a receipt in which case you're probably screwed.

Like I said, since there is apparently as of now only the one card that is priority 1 chip and pin in the USA (the USAA MC), I don't know if anybody has an answer. At least with the Andrews card you have a slip with the scammed amount clearly indicated before you sign to complete the purchase and if you later choose to dispute it if the merchant refuses to do the right thing and void the transaction, since they don't have a signed sales slip in the dispute, you win. If you enter your pin, you probably lose!
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Old Jan 7, 2014, 6:37 am
  #2513  
 
Join Date: Jul 2010
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Originally Posted by reclusive46
Even merchants like Disney world has EMV terminals now (EMV slots are not yet enabled) but I'd say at least 60% of terminals in the US are emv ready.
Originally Posted by JEFFJAGUAR
I understand you lose big on the dcc scam. However besides the loss on the atrocious rate used in dcc transactions, if you are using a credit card say from Citi or Chase with the 3% foreign transaction fee, you get hit with the 3% foreign transacton fee anyway or in addition.

But my question is this. If a merchant is trying to pull the dcc scam on you if you are using a true chip and pin card, does the terminal indicate to you the say in this case the USD amount before you punch in your pin or do you get an unwelcome surprise after punching in your pin and getting a receipt in which case you're probably screwed.
The time I have seen DCC in action with EMV the terminal have always asked me, in english, if I wanted to be charger $XX or if I wanted to be charged in local currency. See that is an improvement.

Originally Posted by JEFFJAGUAR
Like I said, since there is apparently as of now only the one card that is priority 1 chip and pin in the USA (the USAA MC), I don't know if anybody has an answer. At least with the Andrews card you have a slip with the scammed amount clearly indicated before you sign to complete the purchase and if you later choose to dispute it if the merchant refuses to do the right thing and void the transaction, since they don't have a signed sales slip in the dispute, you win. If you enter your pin, you probably lose!
In most European countries the cardholder has a small liability in case of fraud. Let us call it a deductible. The deductible typically goes up a bit if the PIN has been compromised. There is often little notion of winning or loosing. If no PIN was used, then you owe the bank X, if PIN was used you owe the bank Y for some X and Y where Y > X. Credit and debit fraud liability works a lot more like insurance there.
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Old Jan 7, 2014, 6:40 am
  #2514  
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Originally Posted by cvarming
The time I have seen DCC in action with EMV the terminal have always asked me, in english, if I wanted to be charger $XX or if I wanted to be charged in local currency. See that is an improvement.
I've had the same thing, in Switzerland and Belgium. Given the option of CHF 9 or USD 9.95; given the option of EUR 16.80 or USD 22. Had to take out my calculator in the first one - wasn't even a question in the second!
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Old Jan 7, 2014, 6:40 am
  #2515  
 
Join Date: May 2010
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Originally Posted by JEFFJAGUAR
But my question is this. If a merchant is trying to pull the dcc scam on you if you are using a true chip and pin card, does the terminal indicate to you the say in this case the USD amount before you punch in your pin or do you get an unwelcome surprise after punching in your pin and getting a receipt in which case you're probably screwed.
Good question. I assume that the terminal would show the charge in dollars before you enter your PIN, so you would know it's a DCC.
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Old Jan 7, 2014, 7:00 am
  #2516  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by joshwex90
I've had the same thing, in Switzerland and Belgium. Given the option of CHF 9 or USD 9.95; given the option of EUR 16.80 or USD 22. Had to take out my calculator in the first one - wasn't even a question in the second!
If that is so, and I don't have any reason to doubt what you're saying, that is another big pro argument for chip and pin i.e. you have to enter the choice on the terminal before you enter the pin. It takes the decision out of the hands of the merchant and of course one of the big lies told by merchants trying to get you to buy into this scam is that they have no control over this namely it is done automatically by the terminal.

But then again, what's to keep the dishonest merchant trying to scam you with dcc from picking the USD amount (yes I know the scam works both ways but we're talking here about USA emv cards and its implementation) before handing you the terminal or pin pad!
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Old Jan 7, 2014, 8:01 am
  #2517  
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Why is that an argument for chip & PIN? My card was a Chip&Sig card but that's what happened. Unless you mean that with Chip&PIN, I insert the card versus Sig where I'd hand the card over to the cashier?
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Old Jan 7, 2014, 8:26 am
  #2518  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
I just found out that I can't join USAA in any way. I will be without a chip and PIN card and I live in the UK. Great. I can't get any credit here whatsoever.
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Old Jan 7, 2014, 8:42 am
  #2519  
 
Join Date: Jul 2007
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Originally Posted by joshwex90
Why is that an argument for chip & PIN? My card was a Chip&Sig card but that's what happened. Unless you mean that with Chip&PIN, I insert the card versus Sig where I'd hand the card over to the cashier?
Per se dcc as it should work is not a scam. The key is that a merchant is not supposed to pull it unless you, the potential scamee, give permission. There are some who have no concept and who might feel that it's a nice service to know exactly how much something costs in their own currency and look on it as a service to them. The problem comes in when those of us who understand what a rip off it is object to it.

In discussing dcc, we've brought up some of the lies that occur if the merchant controls the decision by pushing the dcc button on the terminal and then handing you a sales slip to sign. They range from well the amount in your currency shown is just an approximation (then why am I being asked to sign a statement I was offered the opportunity to pay in local currency and understand the conversion is final), that they have no control over it as the terminal does it automatically (of course that's a violaton of mc/visa rules), I'm sorry, it's too late (nonsense, any transaction can be voided) or perhaps the "no speak English" one. Anyway, these lies are discussed in threads on dcc. But if you are doing an emv transaction and it's chip and signature, you will see the sales slip clearly indicating the converted amount and can dispute it then. Now I've gotten into a couple of pretty nasty disputes on this and will not pay cash as an alternative as some suggest. Rather I will sign the slip, cross out the stuff about accepting the conversion as final and circle the local amount. I then dispute the charge and the merchant has to produce that slip and have won the dispute a couple of times. OTOH if there is no slip, if you enter a pin to complete the transaction, you have accepted the conversion. But if you are given the terminal and you have the choice of pushing the red button no or the green button yes, before entering your pin, then in effect you control the decision. Again, the question comes up if the merchant can push the green button accepting dcc then hands you the terminal or pin pad to enter your pin.

Like I said, it's not clear as most of us have had very few if any opportunities to enter a pin at a personneled pos terminal as few of us have priority pin emv cards if we have emv cards at all.

Just a thought.
JEFFJAGUAR is offline  
Old Jan 7, 2014, 9:34 am
  #2520  
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I see what you're saying.
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