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Old Jun 21, 2015, 7:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rxgeek
Bank of America Reconsideration phone numbers
1-888-663-6262 (auto line, option 3 for recent apps)

877-665-5020, 877-261-3494 (Business apps to reach a person. Calling between 6 pm and 7 pm Eastern time may have shorter wait times.)

1-800-354-0401 (8-7pm EST M-F) STILL working for personal apps 9/25/17
1-877-721-9405 (auto line, option 3 for recent apps)
from posts #113 and 122: 1-866-224-7803 (no longer active)
from post #92: 1-888-221-6262 (no longer active)



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Bank of America Reconsideration?

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Old May 25, 2015, 9:01 pm
  #91  
 
Join Date: Feb 2015
Posts: 29
Originally Posted by DWFI
Called 877-721-9405 and hit zero, and got someone who approved my application in 2 minutes.

YMMV.
I called this # because I applied for the Alaska Airlines card, instant approval for $14k. Then to combine the hard pulls, I immediately applied for the BankAmericard cash rewards card that I had received a targeted offer for. The second app said 'unable to make a decision at this time, await a response within 30 days' or something like that.

First CSR said, can't do anything, awaiting response. HUCA, second said the same, I said I didn't want to wait for a response, approve or cancel the application. She said it's approved, otherwise it would've been a straight denial, they're just deciding on how much the credit line should be. Is that a normal practice?
cbe20e is offline  
Old Jun 18, 2015, 3:40 pm
  #92  
 
Join Date: Jan 2015
Location: SFO
Programs: VS Gold, HHonors Gold, SPG Gold
Posts: 73
I was declined on my recent application for the BoA Virgin 90k Credit Card. Here's the number I got from a recent tweet:

888-221-6262

Confirmed that it routes through to Credit Analysts.

Sadly, they wouldn't approve my application because I didn't have enough time on my revolving credit accounts - I'm a British Ex-Pat in the US on a Non-Immigrant Visa (E2) and I've only had any credit history since September 2013.

However, I went through the application process on the phone (which was an arduous process in itself, language barriers and all), but specifically (I thought!) through the Ex-Pat application process, where they're supposed to take into account my specific circumstance. Anyone know what kind of length of history BoA like to see before they'll approve something like this?
bristoldave is offline  
Old Jun 20, 2015, 4:26 am
  #93  
 
Join Date: Jun 2015
Posts: 26
I can confirm what some folks said on here. Reconsideration is fairly easy as long as you have some sort of successful history with BoA.
k_smith29 is offline  
Old Jul 13, 2015, 4:30 pm
  #94  
Suspended
 
Join Date: Nov 2010
Posts: 1,677
That last number 888-221-6262 is a good number! I just applied for a BOA card about 20 minutes ago and got the pending review. Called that number and gave them my "application ID" number and was told that they just needed some questions answered by the verification department. They then transferred me over (briefly placed on hold). The lady reviewed my application and I was approved on the spot. Asked me a lot of questions to prove that it was me (other accounts that I have, who is my mortgage with, etc., etc.). Definitely saved me a bunch of waiting. THANKS!!!
BillyBaloney is offline  
Old Jul 14, 2015, 12:16 pm
  #95  
 
Join Date: Jul 2014
Posts: 11
I was denied for the Virgin Atlantic 90k & was unable to get the application approved due to too many inquiries. I was told by 3 reps that my 8 inquiries over the past 6 months was too risky.
ThatGirlEdie is offline  
Old Sep 4, 2015, 10:21 am
  #96  
 
Join Date: Nov 2011
Posts: 229
888-221-6262 still works. This is my first time applying for multiple BoA cards simultaneously. My 2nd personal application was not processed due to duplicate. When calling the number, I confirmed the agent who answered the call was a credit analyst. She was super nice and professional. She asked for my DOB and SSN. Two minutes later said she could approve it for $15k.
lw7878 is offline  
Old Sep 5, 2015, 5:05 pm
  #97  
 
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA LTG
Posts: 1,015
Originally Posted by ThatGirlEdie
I was denied for the Virgin Atlantic 90k & was unable to get the application approved due to too many inquiries. I was told by 3 reps that my 8 inquiries over the past 6 months was too risky.
What credit bureau was BoA looking at/pull from for you?

I have never applied for a BoA CC before, but am considering doing so this month when they presumably roll out the replacement Amtrak card (for Chase). Are there other data points as to number of inquiries within 6 months and or longer that others are willing to share that result in denial or recent approval?
isle-hawg is online now  
Old Sep 14, 2015, 3:17 pm
  #98  
 
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA LTG
Posts: 1,015
Originally Posted by BillyBaloney
That last number 888-221-6262 is a good number! I just applied for a BOA card about 20 minutes ago and got the pending review. Called that number and gave them my "application ID" number and was told that they just needed some questions answered by the verification department. They then transferred me over (briefly placed on hold). The lady reviewed my application and I was approved on the spot. Asked me a lot of questions to prove that it was me (other accounts that I have, who is my mortgage with, etc., etc.). Definitely saved me a bunch of waiting. THANKS!!!
Thanks for the post Billy, it helped me make up my mind whether to call or wait it out. I applied Saturday, got the pending status and it had not changed today online. After rereading your post a few minutes ago I decided to call and got the same type questions and the same positive result as you.
isle-hawg is online now  
Old Sep 14, 2015, 8:41 pm
  #99  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Something is off with their system, at least with regards to me. I've gotten two cards with them. The first one I got a ridiculously low credit line. The more recent one, I was not approved, until I got someone on the phone and was approved for a decent limit. When I asked the agent why I wasn't auto-approved, she basically said that you have no credit cards, so that's why they wouldn't approve. That was puzzling, since I had a card with THEM, for heaven's sake.

Then, I noticed that BoA never hit my credit report. There was never an inquiry, for either card. No idea what is going on...
anime333 is offline  
Old Jan 8, 2016, 1:02 pm
  #100  
 
Join Date: Jan 2016
Posts: 1
After reading the posts I decided to apply (had a bk since 2012) but others seemed successful doing the reconsideration line. I was not so fortunate even with a 700+ credit score and a 6 figure salary and 20k with the bank I was denied. It appears that BOA still does not approve you if you have a current bankruptcy on your report. Just a word to the wise do not apply if you have a bk
BK7373 is offline  
Old Jan 14, 2016, 1:59 pm
  #101  
 
Join Date: Apr 2011
Posts: 94
888-221-6262 works.
Had my Experian file frozen, they were able to pull from TransUnion instead.
countingmiles is offline  
Old Feb 3, 2016, 3:21 pm
  #102  
 
Join Date: Sep 2012
Location: IND
Posts: 68
Declined for Virgin Atlantic despite excellent credit, called recon and still declined. They want one year relationship with them to approve any new account. I have only 2 Alaska cards with them! Don't know if this applies to more Alaska cards as well.
ashishsg is offline  
Old Mar 23, 2016, 10:48 am
  #103  
 
Join Date: Jun 2015
Posts: 32
888-221-6262 no longer works. I called customer service and got transferred to new applications department. Still denied on 2nd BOA Alaska CC on same day app but the first one was approved online instantly with 13k limit.
nitrousfiz is offline  
Old Jun 6, 2016, 7:52 pm
  #104  
 
Join Date: Sep 2014
Posts: 27
Called 888-221-6262 today and it says it's a non-working number at card services. Called a few other numbers and eventually got a rep who said that they no longer do reconsideration over the phone and that you have to snail mail a letter in (no fax, no email available). HUCA - got same answer. Anyone else hearing this?
AZinAZ is offline  
Old Jun 16, 2016, 6:53 am
  #105  
 
Join Date: Jun 2016
Posts: 1
Keep saying there will be a letter

I just applied for a Alaska card and the website said it is being reviewed. I did it last night and just called them this morning. I was transferred to the new app department and the girl who is very nice, but kept saying the application is being reviewed, and there is going to be a letter to notify me.

I am pretty sure I am being denied. Applied for the AMEX Plat Mercedes card and approved instantly. ONLY BoA has rejected me before.
wolfmoon426 is offline  


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