What if I book a flight but destination country does not allow Americans in?
#1
Original Poster
Join Date: Feb 2011
Posts: 197
What if I book a flight but destination country does not allow Americans in?
Hi.
We are planning to fly from the USA to France this July using Chase UR points.
I think there is a good chance that France will not accept visitors from the USA this summer due to COVID restrictions; however, these policies are constantly changing.
I called Chase UR, and was told (after a lot of beating around the bush), that though I am a Sapphire Reserve member, Chase will not reimburse my points if France decides I cannot enter (I am a US citizen).
The airlines seem to only offer free change of travel plans, which is not very useful to us.
I'm reticent to buy my ticket, knowing that the best I can hope for if France closes its border to Americans is a travel voucher.
Are any of you savvy travelers aware of any way around this, to be able to securely buy my flight (preferably with miles, or even with dollars), and know that if France closes its doors to Americans in July I can be reimbursed?
We also have frequent flier points with several airlines.
Thanks in advance,
protagonist
We are planning to fly from the USA to France this July using Chase UR points.
I think there is a good chance that France will not accept visitors from the USA this summer due to COVID restrictions; however, these policies are constantly changing.
I called Chase UR, and was told (after a lot of beating around the bush), that though I am a Sapphire Reserve member, Chase will not reimburse my points if France decides I cannot enter (I am a US citizen).
The airlines seem to only offer free change of travel plans, which is not very useful to us.
I'm reticent to buy my ticket, knowing that the best I can hope for if France closes its border to Americans is a travel voucher.
Are any of you savvy travelers aware of any way around this, to be able to securely buy my flight (preferably with miles, or even with dollars), and know that if France closes its doors to Americans in July I can be reimbursed?
We also have frequent flier points with several airlines.
Thanks in advance,
protagonist
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
Check each airline policy, but with AF you can have a voucher or be reimbursed.
Do not be sure that France will not accept Americans this summer. Nobody knows and I hope we will welcome Americans (and that we will be welcomed in the US) !
Do not be sure that France will not accept Americans this summer. Nobody knows and I hope we will welcome Americans (and that we will be welcomed in the US) !
#3
Join Date: Nov 2007
Location: LEJ BRU
Posts: 1,156
Buy refundable tickets or use a FFP which does refund miles tickets for a small fee (most FFPs allow this).
#4
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
You’ll get a travel voucher. It’s not the airline’s fault if you can’t enter, so be prepared to accept either that or wait to book until the last minute. More pragmatically, I doubt a vacation in France in July is going to happen, so I would avoid the aggravation.
#6
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Join Date: Sep 2009
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Chase is effectively an OLTA in this scenario. OP would be at the mercy of Chase (rather than the airline) for any changes or refunds except for IROPs on the day of travel. Unless it's explicit in Chase's T&Cs, there's no obligation to give a voucher or credit.
#7
Join Date: Mar 2009
Location: LAX
Posts: 3,267
Op should look into transferring points to one of the many UR airline partners, and then booking an award flight.
#8
FlyerTalk Evangelist
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With AFKL, all tickets are modifiable and refundable since the beginning of the pandemic, even the « light/basic » fares.
#9
FlyerTalk Evangelist
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Location: Paris, France
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And another recommendation : book direct with the airline and not through an OTA. You will have less hassles if you come to have to cancel your trip.
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP's problem is that he has Chase UR points. Those can only be booked through the Chase OTA which purchases the tickets and takes the points as payment. The points may be transferable to a carrier, typically at an unfavorable rate, and OP could then book through the carrier's FFP.
But, the bottom line is that if he books through the Chase OTA, he is stuck with the rules of that program. Rather than calling and relying on a phone agent, I would carefully review the rules. It may be that there is a manageable fee or some other opportunity if OP chooses to cancel.
But, the bottom line is that so long as the carrier operates the flight, it has no obligation to refund the ticket unless it is a refundable ticket.
Given the uncertainty, this may not be the year to use the points.
But, the bottom line is that if he books through the Chase OTA, he is stuck with the rules of that program. Rather than calling and relying on a phone agent, I would carefully review the rules. It may be that there is a manageable fee or some other opportunity if OP chooses to cancel.
But, the bottom line is that so long as the carrier operates the flight, it has no obligation to refund the ticket unless it is a refundable ticket.
Given the uncertainty, this may not be the year to use the points.
#11
Join Date: Jun 2012
Posts: 3,369
https://www.flyertalk.com/forum/33159503-post1470.html
#12
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
also, if you decide to buy a flight on Air Canada (eg USA-Canada-France) and AirCanada cancels the flight due to covid, good luck getting stuck with a travel credit
https://www.flyertalk.com/forum/33159503-post1470.html
https://www.flyertalk.com/forum/33159503-post1470.html
#13
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,251
also, if you decide to buy a flight on Air Canada (eg USA-Canada-France) and AirCanada cancels the flight due to covid, good luck getting stuck with a travel credit
https://www.flyertalk.com/forum/33159503-post1470.html
https://www.flyertalk.com/forum/33159503-post1470.html
Old news. AC just signed an agreement with Canadian government agreeing to refund for all cancelled flights.
#14
Join Date: Jun 2016
Programs: aegean gold , klm explorer
Posts: 506
Flying blue allowes you to cancel reward bookings for full refunds atm.
#15
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I'd check the latest award cancel and redeposit fees for the programs with which you have miles/points. Most are fairly reasonable or sometimes free to cancel award tickets.
Yes, not sure of all of their current policies offhand but UA's looks to be suitable for OP.
https://www.united.com/ual/en/us/fly...ticketing.html
Chase UR points can be transferred to 10 different airline FFPs, all at a 1:1 ratio. Transfers to partners are, in fact, often the best value use of UR points.
https://www.united.com/ual/en/us/fly...ticketing.html
OP's problem is that he has Chase UR points. Those can only be booked through the Chase OTA which purchases the tickets and takes the points as payment. The points may be transferable to a carrier, typically at an unfavorable rate, and OP could then book through the carrier's FFP.