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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   New to U/G Process (https://www.flyertalk.com/forum/continental-onepass-pre-merger/984139-new-u-g-process.html)

tasnam Aug 16, 2009 9:44 pm


Originally Posted by Hartmann (Post 12235903)
You can view the upgrade standby list for your flights at http://www.continental.com/web/en-US...s/default.aspx or pda.continental.com if you'd like a simpler view.

Your position on the list has to do with your elite level, the elite level of others on the flight and your fare class.


Hartmann,

Very helpful link. I did not know about checking it that way thanks!!!

Anyone know why the ability to check upgrade status would NOT show up on your itin once you check in?

sbm12 Aug 17, 2009 5:15 am


Originally Posted by tasnam (Post 12236073)
Anyone know why the ability to check upgrade status would NOT show up on your itin once you check in?

You can always check; the issue is that you might actually not be on the list. There are reasons it happens based on issues in their IT systems that haven't been resolved for whatever reason. If you have checked in for the flight and you aren't on the list you have to take care of the issue at the airport. Calling in to the elite line or the co.com desk won't really help you out. Just tell them at the airport that you need to be added to the upgrade standby list and they should process it for you, putting you on the list.

In addition to the link Hartmann provided, you can use http://pda.continental.com to check the list, either from a mobile device or a regular computer. You can use it while talking with the folks at the airport to make sure that your name appears on the list once they say they've added you.

GoPUBoilers Aug 30, 2009 11:14 am

A quick question I wanted to put out there just came to me today about this trip. Some background though: I was upgraded as a Silver (first flight as a Silver FWIW) on the outbound DEN-IAH CO 498 on a 753. The u/g on the way back on Wednesday evening CO 399 did not happen (on a 739), and the standby list was pretty long for that flight.

Now getting to my question, I had a colleague on the trip with me that stated that the only reason I scored the u/g on the way out was because I was a first-time Silver and they wanted to show me the good stuff so that I stay hooked on CO. Does this seem correct? I don't really understand the reasoning behind that because I'm already a Silver so there's really nothing CO gains at this point by giving me an u/g as opposed to someone else.

The colleague, who is also a Silver, did not get the u/g and he was like 6th on the stand-by list when the door closed. I received mine right as I checked in the day before...perhaps checkin time has something to do with it as well?

Steph3n Aug 30, 2009 11:20 am


Originally Posted by GoPUBoilers (Post 12303973)
A quick question I wanted to put out there just came to me today about this trip. Some background though: I was upgraded as a Silver (first flight as a Silver FWIW) on the outbound DEN-IAH CO 498 on a 753. The u/g on the way back on Wednesday evening CO 399 did not happen (on a 739), and the standby list was pretty long for that flight.

Now getting to my question, I had a colleague on the trip with me that stated that the only reason I scored the u/g on the way out was because I was a first-time Silver and they wanted to show me the good stuff so that I stay hooked on CO. Does this seem correct? I don't really understand the reasoning behind that because I'm already a Silver so there's really nothing CO gains at this point by giving me an u/g as opposed to someone else.

The colleague, who is also a Silver, did not get the u/g and he was like 6th on the stand-by list when the door closed. I received mine right as I checked in the day before...perhaps checkin time has something to do with it as well?

He was wrong about first time silver comment :) you just won out based on fare class, checkin time or some other criteria based on the 'tie breaker' for silvers.

GoPUBoilers Aug 30, 2009 5:30 pm


Originally Posted by Steph3n (Post 12303995)
He was wrong about first time silver comment :) you just won out based on fare class, checkin time or some other criteria based on the 'tie breaker' for silvers.

Good!...I think he was jealous anyway ;)


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