FlyerTalk Forums - Bumped from upgrade

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- Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)

- - Bumped from upgrade (https://www.flyertalk.com/forum/continental-onepass-pre-merger/981492-bumped-upgrade.html)

Any thoughts on my downgrade explanation email posted 2 above this one?

I would reply back to them and ask for compensation: Either a system-wide upgrade or a voucher for your trouble, since they messed up. I understand where the airline was coming from and how the error was made (they were rushed, nobody is perfect, etc), but I'd still request compensation.

Quote:

Originally Posted by Section 107 (Post 12209032)

what happens if based on UG you therefore bring 3 bags at 70lbs but then the UG gets taken away due to aircraft change or crew? How should one negotiate this with the GA?

I would expect CO to not charge, but in some cases there are luggage embargoes where you cant even pay to bring the 3rd bag. Admittedly this should be a very rare occurrence, but since I travel to Mexico regularly it can easily be a problem (have already had to argue with GA's about baggage limits before). If a GA refuses to exercise some discretion and allow the bag(s) they must be left at the terminal.....

Once the bags are checked they are in the system and nothing is coming back off. The GAs don't deal with checked bags anyways; that is something the Ticket Agents handle.