7 people on one PNR, one no-show

Old Jul 5, 09, 1:53 pm
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7 people on one PNR, one no-show

I have a trip coming up later this week with a group. There are seven of us on the single PNR, and we know that one of the group is not going to be taking the trip. Should I call up and have them split from the rest of the group, or is this not going to cause any problem? If it makes a difference, this is an international trip (Mexico). Thanks.
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Old Jul 5, 09, 1:59 pm
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Unless you know absolutely 100% that person is not traveling with you I would hold off on splitting the PNR. Call CO just before the OLCI window and do it then. Once the PNR is split it cannot be undone.
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Old Jul 5, 09, 3:36 pm
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Spliting a PNR can be done at any time. It's always better to have this done before OLCI just to avoid checking in the person by mistake.
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Old Jul 5, 09, 4:05 pm
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Is the person going to use the ticket for anything else? If the change fee is >= the ticket price, don't even bother, and just check him in. There's a chance (albeit a small one), he'll get the miles.
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