UK BF 25k/50k Bonus Miles

 
Old May 21, 09, 10:46 am
  #1  
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UK BF 25k/50k Bonus Miles

Anyone having problems getting the bonus miles to post to their account for the US/UK BF bonus program?

I got the 25k points CLE-EWR-LHR but not the 25k for LHR-CLE on May 7.

Wonder if maybe they forgot to code the new CLE flight as part of the promo? Both segments were Z fare and eligible for the promotion. I've emailed OnePass and they say to be patient, yet all the other bonus mileage related has posted.

Just curious.
cbechdel is offline  
Old May 21, 09, 3:03 pm
  #2  
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I guess no else has done this promo.
rolov is offline  
Old May 21, 09, 4:17 pm
  #3  
 
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dang it i forgot to sign up for this
JC1120 is offline  
Old May 21, 09, 10:12 pm
  #4  
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Originally Posted by cbechdel View Post
Anyone having problems getting the bonus miles to post to their account for the US/UK BF bonus program?

I got the 25k points CLE-EWR-LHR but not the 25k for LHR-CLE on May 7.

Wonder if maybe they forgot to code the new CLE flight as part of the promo? Both segments were Z fare and eligible for the promotion. I've emailed OnePass and they say to be patient, yet all the other bonus mileage related has posted.

Just curious.
Hi cbechdel, thanks for reporting this. Turns out you're exactly right, and we inadvertently left Cleveland-London out. This issue has since been corrected. Qualifying customers like yourself who flew on the Cleveland-London nonstop will get the bonus miles you deserve within the next 10 days. Sorry for the delay!
UA Insider is offline  
Old May 28, 09, 8:36 pm
  #5  
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Wow, thanks for looking into it, and yes the miles are in!
cbechdel is offline  

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