FlyerTalk Forums

FlyerTalk Forums (
-   Continental OnePass (Pre-Merger) (
-   -   That Change will be $691, no $300, no $175 (

octopic Apr 30, 09 8:13 am

That Change will be $691, no $300, no $175
I had to make a change to a flight next week. No problem, I thought, just call the elite desk and they'll take care of it. I call them up and they tell me that it's going to be $691 (including change fee to make the change I want). Ouch. I hang up trying to figure out if there is another way to do this. I go online and try to make the change via It offers to let me make the change for $300! Much better than $691, so I go ahead and try to make the change. I get all the way to the payment screen and it errors out. Wonderful, I think, it's not going to let me do it. I can support expecting to argue with them that they need to honor the offered $300 change. The woman says that she's able to make the change for $175 total. Obviously I took it. I am seriously confused as to the massive differences in prices from the three outlets for the same thing. Perhaps if I had kept looking they would've eventally paid me to make the change...

wolfie_cr Apr 30, 09 8:45 am

that happens to me all the time, but its normally the other way around, the website charges me more

as a result of a series of changes that I made back in Jan I found it simpler to just cancel a ticket , book a new one altogether and then change the first one for a different trip, in one case the change of dates ended up being like 600 dollars while the original ticket was 300

I just used one of those tickets for a flight coming up in June, the website offered me 3 flight combinations and the one I wanted was not listed, a quick call and it all got taken care of

yonajon Apr 30, 09 9:11 am

Happens to me very frequently. I usually price out a new ticket on the website, see the fare difference between mine and the new one, and then I call in. If the price is more than what I expect, I hang up and call again. Rinse, wash, repeat till you get a rep that gets it right.

All times are GMT -6. The time now is 1:48 pm.

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.