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-   -   elite miles (https://www.flyertalk.com/forum/continental-onepass-pre-merger/871661-elite-miles.html)

arubalad Oct 1, 2008 7:46 am

elite miles
 
made a boo boo booked a ticket on the phone in s class I used miles and points to upgrade. Received the upgrade. Based upon the ticket being upgraded am I entitled to 100% elite miles?

COFan Oct 1, 2008 7:50 am


Originally Posted by arubalad (Post 10452687)
made a boo boo booked a ticket on the phone in s class I used miles and points to upgrade. Received the upgrade. Based upon the ticket being upgraded am I entitled to 100% elite miles?

nope, you will receive the miles based on the original fare class, so 50% eqm but can recieve the elite bonus for the rdm

on the bright side you will be upfront

radonc1 Oct 1, 2008 2:07 pm


Originally Posted by arubalad (Post 10452687)
made a boo boo booked a ticket on the phone in s class I used miles and points to upgrade. Received the upgrade. Based upon the ticket being upgraded am I entitled to 100% elite miles?

Since your reservation is still within the 24 hour period, could you cancel it and then rebook it on Co.com so you get the full 100% EQMs? You could then upgrade it with miles but I do not know if you could do this on-line or whether you would have to call in. I am assuming that you would still be able to do the deal after cancellation, and you should make sure that if you do call in for the upgrade that they do not take away your on-line reservation status. BTW, you may have to pay a booking fee for using the phone (but I suspect that you already did :eek:)

COFan Oct 1, 2008 2:17 pm

actually that is not a great idea. First, you can cancel w/ 24hrs on a paid ticket only if it is from co.com. If you bought it over the phone you are out of luck (you can still put an int. on hold over the phone).

second, even if you were able to cancel. the upgrade seats would go back into the pool and someone else in that time could grab them.

third, if you are granted a upgrade and then cancel the ticket you loose the upgrade fee (the fee is nonrefundable).

UA Insider Oct 2, 2008 12:36 pm


Originally Posted by radonc1 (Post 10455156)
Since your reservation is still within the 24 hour period, could you cancel it and then rebook it on Co.com so you get the full 100% EQMs? You could then upgrade it with miles but I do not know if you could do this on-line or whether you would have to call in. I am assuming that you would still be able to do the deal after cancellation, and you should make sure that if you do call in for the upgrade that they do not take away your on-line reservation status. BTW, you may have to pay a booking fee for using the phone (but I suspect that you already did :eek:)


Originally Posted by COFan
actually that is not a great idea. First, you can cancel w/ 24hrs on a paid ticket only if it is from co.com. If you bought it over the phone you are out of luck (you can still put an int. on hold over the phone).

second, even if you were able to cancel. the upgrade seats would go back into the pool and someone else in that time could grab them.

third, if you are granted a upgrade and then cancel the ticket you loose the upgrade fee (the fee is nonrefundable).

One clarification, COFan, our new 24-hour Flexible Booking Policy does allow a complete refund within 24 hours for any ticket booked directly with Continental via continental.com or Continental Reservations.

COFan Oct 2, 2008 12:59 pm


Originally Posted by CO Insider (Post 10460701)
One clarification, COFan, our new 24-hour Flexible Booking Policy does allow a complete refund within 24 hours for any ticket booked directly with Continental via continental.com or Continental Reservations.

ahh, I am well rebuked :p

I missed this announcement thanks for the update ^


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