D wing at CLE
I changed planes here twice in the last few days and was amazed at the number of announcements that are required to get everyone on board. I wasnt counting but there were repeated calls for specific pax to make a B line for the gate - now!
The layout is weird with multiple aircraft leaving from the same gate in a short amt of time. There are not enough seats for everyone to remain close and the announcements overlap each other and are not terminal wide To boot some of the GA were visible upset with some pax since they had to be chased down. Someone at CO should look at this since it only adds to everyone stress at a major hub |
Originally Posted by tfred
(Post 10269512)
I changed planes here twice in the last few days and was amazed at the number of announcements that are required to get everyone on board. I wasnt counting but there were repeated calls for specific pax to make a B line for the gate - now!
The layout is weird with multiple aircraft leaving from the same gate in a short amt of time. There are not enough seats for everyone to remain close and the announcements overlap each other and are not terminal wide To boot some of the GA were visible upset with some pax since they had to be chased down. Someone at CO should look at this since it only adds to everyone stress at a major hub |
I didn't notice any large amount of announcements my last time thru CLE. I'll think about that next time, which is in a few weeks. And the seating areas in D are terribly small, but it's essentially an RJ terminal.
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The worst part of the multi-aircraft gates is the lack of an Elite-access line.
I can't stand that! |
No the worst part of the multi-gate is during the arrival. They seem to have this rule that they must unload every gate checked bag and have the cart by the planes exit door before anyone can disembark the plane. Its ludicrous that a person who has checked baggage cannot exit the plane.
I thought this might be an FAA rule but in Atlanta last week my CO RJ parked next to a gate where the people stood on the tarmack awaiting their gate checked bags. Suggestion to CLE: Let all of the pax disembark, the ones with gate checked bags can stand inside the doorway until the cart is brought up to the doorway entrance. I have also seen this wreak havoc on connecting pax, I have waited as long as 15 minutes before we could deplane in CLE. |
Hapless pax herding
Originally Posted by CLEHillbilly
(Post 10270212)
I thought this might be an FAA rule but in Atlanta last week my CO RJ parked next to a gate where the people stood on the tarmack awaiting their gate checked bags.
Maybe I'm all wet on this. |
I was there this morning (CLE-IAD) and we left out of gate 28 I believe.
(side note: why is gate 28 next to gates 1 and 2). What I noticed most was the cheerfulness of the employees. I guess I'm too used to EWR. But going from the gate to the aircraft seemed like a longer journey than other commuter aircraft gates have in other airports. I do like the "Radio CLE" or whatever it's called. Better than elevator music, or the constant CNN continuous track on overhead TVs. But since SAN-CLE is seasonal, I usually don't use the airport. In fact, I think this was the first time in 2 or 3 years I've been there. |
CLE is a nice airport, but that D Concourse sucks.
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I've always liked Concourse D at CLE. It certainly looks a lot nicer than C does.
I can see how the lack of a direct connection to baggage claim would be an issue for passengers whose destination is Cleveland. I've not had to deal with that yet, since every time I've been to CLE I was just a connecting passenger. |
Originally Posted by rtiggi
(Post 10271186)
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Pax not connected, either
Originally Posted by rtiggi
(Post 10271186)
CLE is a nice airport, but that D Concourse sucks.
:confused: I'm not sure I get this one (which would be nothing new :)). |
Originally Posted by jwlowry
(Post 10271258)
The pax have to go through C to get out, as well, and their bags are waiting for them at the exit.
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Originally Posted by IAHtraveler
(Post 10271250)
I was in CLE on Sunday & it was working then. Has it broken since?
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Originally Posted by CLEHillbilly
(Post 10270212)
No the worst part of the multi-gate is during the arrival. They seem to have this rule that they must unload every gate checked bag and have the cart by the planes exit door before anyone can disembark the plane. Its ludicrous that a person who has checked baggage cannot exit the plane.
I thought this might be an FAA rule but in Atlanta last week my CO RJ parked next to a gate where the people stood on the tarmack awaiting their gate checked bags. Suggestion to CLE: Let all of the pax disembark, the ones with gate checked bags can stand inside the doorway until the cart is brought up to the doorway entrance. I have also seen this wreak havoc on connecting pax, I have waited as long as 15 minutes before we could deplane in CLE. |
Originally Posted by Billiken
(Post 10272971)
The walkways in the C-to-D Tunnel of Love are, IMHO, broken/off approximately 33% of the time.
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