change in status on existing reservations

 
Old Jul 31, 08, 11:46 am
  #1  
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Join Date: Jul 2006
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change in status on existing reservations

Hi all... I'm currently silver, but will be moving up to gold in about a week. In terms of existing reservations (I have three), do I need to call Continental to have them update the status in the records or does this happen automatically? I don't want to miss out on those improved upgrade chances (and the possible companion upgrades)...

Thanks for the advice!
alenguy is offline  
Old Jul 31, 08, 11:56 am
  #2  
 
Join Date: Jul 2006
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As long as your OnePass number is already in the reservations, everything should happen automatically, including change in priority for upgrades. Congrats on making Gold.
notabob is offline  
Old Jul 31, 08, 12:05 pm
  #3  
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Thanks for the quick reply!
alenguy is offline  
Old Jul 31, 08, 12:18 pm
  #4  
Moderator: Avis and Rental Cars
 
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It's worth nothing that if you have pre-booked trips on NW, you might have to call and have them remove and then add your OP number once your new status gets pushed to the NW system. I had to do that last year to get my NW itineraries to show correctly.
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Old Jul 31, 08, 9:10 pm
  #5  
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The following is from the FAQ:
Originally Posted by Continental FAQ View Post
What happens if my Elite Status Changes?
If your Elite status changes after you make your reservation and you remove and re-add your account number, your reservation will reflect the correct status. But if you do not do that this is how your upgrade will be handled by the Elite Upgrade Automation (EUA) and at check-in as reported here:
  • Non-Elite turns Elite. EUA will not recognize for an advance upgrade, and upgrade will not be offered at check-in. This is scheduled to be corrected with the 2008 Elite program
  • Elite turns Non-Elite. EUA will not recognize for an advance upgrade, and upgrade will not be offered at check-in
  • Elite changes to a different Elite tier. EUA will recognize most current Elite status for an advance upgrade, but will be added to the upgrade standby list at the former status upon check-in (also scheduled to be corrected with the 2008 Elite program)
So even though it will reflect correctly for EUA without effort on your part you might still want to remove it and put it back in for the waitlist just in case. It was supposed to be fixed as noted there but I have no idea if it was or not.
sbm12 is offline  
Old Aug 1, 08, 9:05 am
  #6  
 
Join Date: Mar 2008
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Thanks for posting the FAQ smb12, I too have just survived from Silver to Gold. I will have to follow the prescribed guidelines...
rtiggi is offline  

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