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-   -   Help needed on securing seat (https://www.flyertalk.com/forum/continental-onepass-pre-merger/814915-help-needed-securing-seat.html)

chunkiemonkie Apr 19, 2008 3:08 pm

Help needed on securing seat
 
Hi all,

I'm scheduled to fly EWR-PEK on Jun 4 but would like to change this date to Jun 19.

I've been booked in I class but it seems there are no seats available for Jun 19. I've tried calling the CO number over the past week but I've had no luck.

The reason why I want the change is because Jun 4 wasn't my original desired date. When I bought my return ticket last fall, the system wouldn't accommodate Jun 19; Jun 4 was the closest available date.

Any insiders know what I can do to i) get my date changed, and ii) avoid being subject to the change fee (which I don't deserve)?

Thanks for reading.

Best.

CHIC SILBER Apr 19, 2008 3:35 pm

Is this A Joke
 
You must be kidding......right

sdm1130 Apr 19, 2008 3:44 pm


Originally Posted by chunkiemonkie (Post 9601005)
Any insiders know what I can do to i) get my date changed, and ii) avoid being subject to the change fee (which I don't deserve)?

I am curious to know why you don't think you deserve to pay the change fee.

colpuck Apr 19, 2008 4:25 pm

availability between the 19th and the 4th

14th V
13th Q
11th V
8th Q
7th I

for the V + Q fares you have to pay the fare difference as well as the UNAVOIDABLE change fee.

ConciergeMike Apr 19, 2008 6:05 pm


Originally Posted by chunkiemonkie (Post 9601005)

The reason why I want the change is because Jun 4 wasn't my original desired date. When I bought my return ticket last fall, the system wouldn't accommodate Jun 19; Jun 4 was the closest available date.

Um, hmmm...could have waited until the window opened so as to get the proper dates. If the lower buckets sold in the meantime and you then had to pay a higher fare at the correct date, such is life.


Originally Posted by chunkiemonkie (Post 9601005)
Any insiders know what I can do to i) get my date changed, and ii) avoid being subject to the change fee (which I don't deserve)?

Nothing, and you DO deserve the change fee...see above comment. Why someone would book a return ticket on the wrong date is a little :confused:...I'm thinking I have to go to CUN for a wedding next May, so here's what I'll do: I'll book the outbound exactly 330 days out so as to get to the wedding on time on the day the inventory opens, and I'll ignore that my ride home isn't available yet. As the Guinness commercials would say, "Brilliant!" :td::(

chunkiemonkie Apr 21, 2008 12:20 am


Originally Posted by CHIC SILBER (Post 9601091)
You must be kidding......right

No.

ContinentalFan Apr 21, 2008 12:33 am


Originally Posted by chunkiemonkie (Post 9601005)
Any insiders know what I can do to i) get my date changed, and ii) avoid being subject to the change fee (which I don't deserve)?

The best and most efficient solution for your problem is to invent and build a time machine, then go back and correct the error. Has anyone a better suggestion? ;)

chunkiemonkie Apr 21, 2008 1:11 am


Originally Posted by sdm1130 (Post 9601120)
I am curious to know why you don't think you deserve to pay the change fee.

If CO offers to sell me a ticket that's valid for 1-year, then surely it's their responsibility to ensure that all dates within the 1-year window are available at the time the ticket is issued (within reasonable means, of course). A couple of things seriously undermine the lure of this offer:

First, their system opens up dates for only 330 days from the day the ticket is issued. This means I simply won't be able to take full advantage of the 1-year window. This defeats the purpose of saying the ticket is valid for a year.

Second, I understand that sometimes, seats just aren't available. But I'm not convinced that back in Aug 07 when my ticket was issued, securing an I class seat for Jun 08 was out of the question. I'll grant that it's possible I class was full then, but it's very hard to believe.

Now, all of this wouldn't stink if CO didn't insist on slapping a fee for changing dates. If CO couldn't book me on my desired return date either because it was beyond the 330-day mark or no seats were available (again, hard to believe), then they're obliged to waive the fee under these circumstances. I think that's fair.

chunkiemonkie Apr 21, 2008 1:18 am


Originally Posted by ConciergeMike (Post 9601522)
Um, hmmm...could have waited until the window opened so as to get the proper dates.

Come on, not everyone has the luxury of time to play around with like you do.


Originally Posted by ConciergeMike (Post 9601522)
Nothing, and you DO deserve the change fee...see above comment. Why someone would book a return ticket on the wrong date is a little :confused:...I'm thinking I have to go to CUN for a wedding next May, so here's what I'll do: I'll book the outbound exactly 330 days out so as to get to the wedding on time on the day the inventory opens, and I'll ignore that my ride home isn't available yet. As the Guinness commercials would say, "Brilliant!" :td::(

I didn't book a wrong date. I wanted X date. It wasn't available, which I found hard to believe. So I was given Y date, this being the closest available date. I had to take it, otherwise I couldn't fly, and I had to fly. And there was no cheaper alternative.

Your strategy would work for some, but certainly not for others. You have to take into account that travel agents sometimes have their hands tied up and cannot do stuff without first consulting the airline, or that the airline was being a ..... and not releasing dates. I'm convinced the latter was the case for me.

chunkiemonkie Apr 21, 2008 1:21 am


Originally Posted by ContinentalFan (Post 9606634)
The best and most efficient solution for your problem is to invent and build a time machine, then go back and correct the error. Has anyone a better suggestion? ;)

Dude/babe, if I could invent a time machine, I'd go back to the dawn of time and ensure that the creator gave all of us supersonic wings so that we wouldn't have to spend 13 hours in a metal dildo to get from New York to Beijing.

ContinentalFan Apr 21, 2008 1:49 am


Originally Posted by chunkiemonkie (Post 9606718)
If CO offers to sell me a ticket that's valid for 1-year, then surely it's their responsibility to ensure that all dates within the 1-year window are available at the time the ticket is issued (within reasonable means, of course). A couple of things seriously undermine the lure of this offer:

The argument doesn't follow.



Originally Posted by chunkiemonkie (Post 9606718)
First, their system opens up dates for only 330 days from the day the ticket is issued. This means I simply won't be able to take full advantage of the 1-year window. This defeats the purpose of saying the ticket is valid for a year.

I don't see the point. If a ticket is valid for a year, I can use it anytime in the next 365 days (366 for a leap year!). The schedule doesn't have to be posted for the ticket to be valid.



Originally Posted by chunkiemonkie (Post 9606718)
Second, I understand that sometimes, seats just aren't available. But I'm not convinced that back in Aug 07 when my ticket was issued, securing an I class seat for Jun 08 was out of the question. I'll grant that it's possible I class was full then, but it's very hard to believe.

If you tried to purchase a particular class of service and couldn't that class of service isn't available. The reason doesn't matter--it's not there to buy.



Originally Posted by chunkiemonkie (Post 9606718)
Now, all of this wouldn't stink if CO didn't insist on slapping a fee for changing dates. If CO couldn't book me on my desired return date either because it was beyond the 330-day mark or no seats were available (again, hard to believe), then they're obliged to waive the fee under these circumstances. I think that's fair.

It sounds to me like you just messed up. CO didn't; you did. You're going to pay a change fee; call it tuition for a lesson learned and don't do it again!

IAHtraveler Apr 21, 2008 6:45 am


Originally Posted by chunkiemonkie (Post 9606738)
Dude/babe, if I could invent a time machine, I'd go back to the dawn of time and ensure that the creator gave all of us supersonic wings so that we wouldn't have to spend 13 hours in a metal ***** to get from New York to Beijing.

With language like this, I say it's time to delete that post/lock the thread/ban the user...

ConciergeMike Apr 21, 2008 6:48 am


Originally Posted by chunkiemonkie (Post 9606738)
Dude/babe, if I could invent a time machine, I'd go back to the dawn of time and ensure that the creator gave all of us supersonic wings so that we wouldn't have to spend 13 hours in a metal dildo to get from New York to Beijing.

This has been the one redeeming point made in the thread to date. I got a chuckle out of it. The OP is still blantantly incorrect and hilariously sticking to their guns re: change fees, but that line made me laugh a little.

AMF in NJ Apr 21, 2008 8:23 am


Originally Posted by ConciergeMike (Post 9607369)
This has been the one redeeming point made in the thread to date. I got a chuckle out of it. The OP is still blantantly incorrect and hilariously sticking to their guns re: change fees, but that line made me laugh a little.

I dunno. I guess they had to be away more than 330 days so they couldn't book their return flight and if you're not versed in this it can feel, I dunno, wronged?

It would have been better to ask beforehand because I think the answer would have been to buy the RT ticket and then paying the change fee at a later date instead of buying two one way tickets, which is what you would have had to do to get those tickets when flying more that 330 days apart.

rkkwan Apr 21, 2008 8:39 am


Originally Posted by AMF in NJ (Post 9607753)
I dunno. I guess they had to be away more than 330 days so they couldn't book their return flight and if you're not versed in this it can feel, I dunno, wronged?

It would have been better to ask beforehand because I think the answer would have been to buy the RT ticket and then paying the change fee at a later date instead of buying two one way tickets, which is what you would have had to do to get those tickets when flying more that 330 days apart.

If you return flight was not bookable at that time, then you just don't book that ticket, period. Wait until the whole trip is bookable, then you purchase. This is a revenue ticket, so it's not like one's trying to get a scare standard reward ticket at the earliest possible time.

I really have no idea where one will get this idea that because a flight is not bookable now, I just book some other dates and then somehow it's the airline's responsibility to change it for me. Totally mind-boggling.


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