Unable to to get mileage credit

 
Old Mar 21, 08, 5:20 pm
  #1  
Original Poster
 
Join Date: Nov 2004
Location: IAH
Programs: CO* Plat MM, HH Diamond
Posts: 113
Angry Unable to to get mileage credit

Booked a trip to London just before New Year with the SO solely for the purpose of her retaining plat status. My recollection was doing it on-line and then calling elite desk for rewards ticket for me so we could be together. Booked in Q which should be 100% EQM on line but only 50% with the agent. CO maintains it was an agent booked ticket and she ends up ~ 1000 miles short! Call to the onepass center has been unfruitful. as a CO* and flying about 200K miles per year this really is disappointing. Any thoughts of avenues to pursue for special dispensation? This is enough aggravation to change my flying preferences"when Mama's not happy, nobody's happy"
flyer57 is offline  
Old Mar 21, 08, 5:28 pm
  #2  
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Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,331
Seems you tried to do too much which made the whole itinerary convuluted. Why not just book reward ticket separately and ask for the seat next to SO since that ticket would have already been bought and seats assigned?
kingalien is offline  
Old Mar 21, 08, 7:46 pm
  #3  
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Join Date: Nov 2004
Location: IAH
Programs: CO* Plat MM, HH Diamond
Posts: 113
Thata what I thought I had done...
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