New-fangled (AND mangled) auto-checkin email

 
Old Mar 18, 08, 6:36 pm
  #1  
Original Poster
 
Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
New-fangled (AND mangled) auto-checkin email

For the last 2 weeks, my auto-checkin email has contained the ubiquitous "Page not found" error and no boarding pass. Fortunately, I can still log on to CO.com and reprint. I reported it last week, and have not heard anything back. We'll see how it goes on my next checkin.
markwtaylor is offline  
Old Mar 20, 08, 9:39 am
  #2  
 
Join Date: Dec 2003
Location: LAS, SAT, IAH
Programs: Flying Nut
Posts: 6,365
I had the same thing happen myself. I went to look at my acount online and found my reservation to not be showing in the current reservation section. I wonder why this is happening.

As to the auto-check in, is there any chance that CO could test the ability of the auto checkin to see that you ar flying out of IAH and send you the link to the electronic boarding pass vs. the PDF file that wont work to get past security.
Scott6067 is offline  
Old Mar 20, 08, 12:18 pm
  #3  
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Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
I reported it, so...

Not sure what they are doing to test, but so long as I can use the reprint functionality, it is not too bad.
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Old Mar 20, 08, 2:03 pm
  #4  
 
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 591
Auto check in

I'm one-for-three in the last three weeks. I have begun choosing the option to print at the kiosk.

Par for the course . . .
jwlowry is offline  
Old Mar 27, 08, 8:49 am
  #5  
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Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
Whoopie!

For the first time in over a month, it worked this morning! I got my auto-checkin email, opened it, and lo and bohold! It was the correct boarding passes and no "page not found" error! Let's see if it still works next week.
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Old Mar 27, 08, 1:41 pm
  #6  
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
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Originally Posted by markwtaylor View Post
For the first time in over a month, it worked this morning! I got my auto-checkin email, opened it, and lo and bohold! It was the correct boarding passes and no "page not found" error! Let's see if it still works next week.
Hi markwtaylor, the fix to this issue was released just last night. We appreciate you bringing this to our attention.
UA Insider is offline  
Old Mar 31, 08, 11:40 am
  #7  
 
Join Date: Jan 2005
Location: TPA
Programs: United 1K, SPG Gold, National Exec
Posts: 132
Originally Posted by CO Insider View Post
...the fix to this issue was released just last night.
Sorry to report that my Auto-Checkin email received on 3/29 for CO761 on 3/30 contained a PDF of "The page can not be found" error.
JetSetBen is offline  

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