New-fangled (AND mangled) auto-checkin email
Mar 18, 2008, 5:36 pm
#1
Original Poster
Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
New-fangled (AND mangled) auto-checkin email
For the last 2 weeks, my auto-checkin email has contained the ubiquitous "Page not found" error and no boarding pass. Fortunately, I can still log on to CO.com and reprint. I reported it last week, and have not heard anything back. We'll see how it goes on my next checkin. 
Mar 20, 2008, 8:39 am
#2
Join Date: Dec 2003
Location: LAS, SAT, IAH
Programs: Flying Nut
Posts: 6,365
I had the same thing happen myself. I went to look at my acount online and found my reservation to not be showing in the current reservation section. I wonder why this is happening.
As to the auto-check in, is there any chance that CO could test the ability of the auto checkin to see that you ar flying out of IAH and send you the link to the electronic boarding pass vs. the PDF file that wont work to get past security.
As to the auto-check in, is there any chance that CO could test the ability of the auto checkin to see that you ar flying out of IAH and send you the link to the electronic boarding pass vs. the PDF file that wont work to get past security.
Mar 20, 2008, 11:18 am
#3
Original Poster
Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
I reported it, so...
Not sure what they are doing to test, but so long as I can use the reprint functionality, it is not too bad.
Mar 20, 2008, 1:03 pm
#4
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 615
Auto check in
I'm one-for-three in the last three weeks. I have begun choosing the option to print at the kiosk.
Par for the course . . .
Par for the course . . .
Mar 27, 2008, 7:49 am
#5
Original Poster
Join Date: Aug 2007
Location: Birmingham, AL
Programs: CO Plat, NWA Gold, Delta, Hertz #1, PriorityClub, yadayada
Posts: 274
Whoopie!
For the first time in over a month, it worked this morning! I got my auto-checkin email, opened it, and lo and bohold! It was the correct boarding passes and no "page not found" error! Let's see if it still works next week. 
Mar 27, 2008, 12:41 pm
#6
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi markwtaylor, the fix to this issue was released just last night. We appreciate you bringing this to our attention.
Mar 31, 2008, 10:40 am
#7
Join Date: Jan 2005
Location: TPA
Programs: United 1K, SPG Gold, National Exec
Posts: 132