SAN Elite line closed
Nov 7, 2007, 5:37 am
#1
Original Poster
Join Date: Aug 2005
Programs: United Liftetime Gold/ BA Silver
Posts: 138
SAN Elite line closed
The elite line has been closed at San Diego for evening flghts... even though the sign is there the entry is roped off. 15 minutes in the regular line last night. Since there are so few upgrades coast to coast these days, this is one of the few priveleges left. Co ground staff claimed general powerlessness - but I thought this was an airline policy not a TSA policy. Is this another issue for the Insider?
Nov 7, 2007, 6:09 am
#2
Join Date: Apr 2006
Location: BOS
Posts: 3,534
God I hope this isn't a forced move to Clear..
Nov 7, 2007, 6:11 am
#3
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Nov 7, 2007, 6:20 am
#4
Join Date: Dec 2006
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Why is Clear a trap? I was half considering it as I fly through MCO a lot.
Nov 7, 2007, 8:04 am
#5
Join Date: Jun 2007
Location: SAN
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What about the other checkpoint down by 22-23? They usually have an elite security line there as well.
Nov 7, 2007, 10:30 am
#6
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Are we talking about the TSA security line or CO bag drop/ticketing area elite line? I'm flying SAN - IAH during the week of Thanksgiving and would enjoy skipping lines at both places thanks to my paid F fare.
Nov 7, 2007, 11:37 am
#7
Join Date: Jan 2006
Location: KAUS
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Posts: 1,118
It is definitely a trap.
Nov 7, 2007, 11:39 am
#8
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If CO doesn't chime in on this, it's likely an airport decision - they control the feeder lines, not the airline or the TSA. Perhaps CO has a lease right to the EA security line which they can force against the airport, but the decision to close it was likely an airport one.
Did any SANers try and talk to the CO station manager? As far as I know, Tom Yourke is/was the CO SM, but I won't post his email contact here - you can ask for him or Juli Finney (ops/property mgr) when you're at the airport.
You can (and should) write the SAN Airport Director and push the issue - unless they hear from customers, they won't do anything.
The contact info for the Director's office is well guarded...call 619.400.2400 and ask for their email address, and write accordingly.
Did any SANers try and talk to the CO station manager? As far as I know, Tom Yourke is/was the CO SM, but I won't post his email contact here - you can ask for him or Juli Finney (ops/property mgr) when you're at the airport.
You can (and should) write the SAN Airport Director and push the issue - unless they hear from customers, they won't do anything.
The contact info for the Director's office is well guarded...call 619.400.2400 and ask for their email address, and write accordingly.
Last edited by bocastephen; Nov 7, 2007 at 12:32 pm
Nov 7, 2007, 12:15 pm
#9
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There is almost zero benefit to CLEAR. You have to give up your money and a whole lot of personal information. Feel free to search the Travel Safety & Security forum for the term "CLEAR" for more information than you ever want to know about this. Discussion of CLEAR belongs in that forum
Nov 7, 2007, 12:26 pm
#10
Join Date: Feb 2004
Location: San Diego, CA
Programs: Marriott PP...Southwest A+ CP
Posts: 133
Quick question OP...did you walk up to the rope and show them your Elite Boarding pass?
It was roped off for me last week, but I just waked up, showed my pass, and they let me through...same thing happened at LAX - ORF on Sunday morning. The guards let me into the separate line after lifting the rope for me.
It was roped off for me last week, but I just waked up, showed my pass, and they let me through...same thing happened at LAX - ORF on Sunday morning. The guards let me into the separate line after lifting the rope for me.
Nov 7, 2007, 6:58 pm
#11
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Posts: 138
[QUOTE=MachiavelliIt was roped off for me last week, but I just waked up, showed my pass, and they let me through...same thing happened at LAX - ORF on Sunday morning. The guards let me into the separate line after lifting the rope for me.[/QUOTE]
There were no guards - just a long line to a desk with 2 TSA screeners checking docs. I asked them where the elite line was and they just shrugged. Didn't want to cause a riot so I just lined up. Per earlier queries: not the drop bag line, but the main security screen. Not sure if the second screen area is the same at SAN. And not sure if they have an Elite line in the mornings - they say they do.
There were no guards - just a long line to a desk with 2 TSA screeners checking docs. I asked them where the elite line was and they just shrugged. Didn't want to cause a riot so I just lined up. Per earlier queries: not the drop bag line, but the main security screen. Not sure if the second screen area is the same at SAN. And not sure if they have an Elite line in the mornings - they say they do.