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OnePass Posts Slower?
I appreciate this must have come up, but my two-week-old CO flight still hasn't posted. Is this unusual and why aren't gateside BP scans automatically converted into mileage?
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Still waiting for flight from 4/29 to post.:td:
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Something must be up. CO usually posts in 2-3 days.
Heck, my AS flight from 4/29 posted to my CO account late last week! |
I don't understand why my Delta flights get credited to my onepass account in less time than my Continental flights. One of the many mysteries of Onepass...
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Originally Posted by uthornsgo
(Post 7704545)
I don't understand why my Delta flights get credited to my onepass account in less time than my Continental flights. One of the many mysteries of Onepass...
It's not complicated. |
My CO flights have been taking about five days to post recently - that's longer than in the past.
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My flights usually post in a couple of days, but my extra mile bonus stll has not posted in almost two weeks.
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Mine took 5 days as well... but they posted correctly so I can't complain too much!
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DL seems to post the minute the door is closes for the flight, while CO seems to post 2-3 days following the flight.
IMHO, NW seems to post the slowest usually a week to ten days later. Dan |
It has been taking longer lately, about 5-7 days for me.
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I also had flights post out of order (later flights posted, not earlier ones).
If it matters, on the flights which posted late, my BP's were not scanned. |
Mine have been also posting slower than normal and even out of order.
FWIW, week and a half ago I had Czech Airlines flights post to my account on the same day I flew it. I took the flight at 7AM in Europe, back in the USA at 4PM it was posted! |
Mine have been mixed. Some have continued to post within 2-3 days. A couple of others have taken a week.
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My Emirates trip from last month took nearly 3 weeks to post .Guess that's forgivable for an out of network partner though.
Still frustrating that EK doesn't generate miles towards elite status though...!! |
My mom's IAH-EWR-HKG 4/29 posted today 5/8. That's the longest I've seen. But yes, it has been like 5-7 days lately.
One nice surprise though. It was a "Q" fare booked online, but was manually rebooked. In the past, this almost guaranteed a phone call to OPSC to get the other 50% of EQM. But this time, the EQMs posted properly. |
generally speaking, CO posts slower than most other airlines.
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Something About 4/29
My 5/2 flights posted before my 4/29 flights! But my 5/5 flights posted in 2 days, so maybe things are back to normal now.
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My flight from Sunday just posted today, so it's down to three days.
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Originally Posted by CO 1E
(Post 7712405)
My flight from Sunday just posted today, so it's down to three days.
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It was an April 29th thing
Hi Everyone, just to clarify, we did have an issue that caused us to delay the posting of miles for any flights taken on April 29th 2007. By now, all miles for flights taken on this date should be posted. Sorry about that.
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So any other word at how long it takes for Emirates flight miles to show up in OP?? Thanks!
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Originally Posted by NOLAnwGOLD
(Post 7768517)
So any other word at how long it takes for Emirates flight miles to show up in OP?? Thanks!
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CO.com bonus?
Newbie q: I did a run on 5/3-5/4 (on an L fare) and the flights posted in about a week, but at 50% EQM. Since I purchased on CO.com I believe that I am entitled to 100% EQM. Should I be patient or bug the OPSC?
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Originally Posted by peejayemm
(Post 7773251)
Newbie q: I did a run on 5/3-5/4 (on an L fare) and the flights posted in about a week, but at 50% EQM. Since I purchased on CO.com I believe that I am entitled to 100% EQM. Should I be patient or bug the OPSC?
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Originally Posted by CO 1E
(Post 7773367)
I would send them an email to request full credits. In the past, such errors occassionally auto-corrected, but it will expedite the process if you send an email.
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Now my Gift Account Credits are posting faster than the flights themselves...:confused:
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Been wondering about this.
Originally Posted by rkkwan
(Post 7710315)
One nice surprise though. It was a "Q" fare booked online, but was manually rebooked. In the past, this almost guaranteed a phone call to OPSC to get the other 50% of EQM. But this time, the EQMs posted properly.
And, yes, I have noted a substantial lag in posting my credits - but they've all eventually made it in the proper fashion... |
Originally Posted by CO Insider
(Post 7715239)
Hi Everyone, just to clarify, we did have an issue that caused us to delay the posting of miles for any flights taken on April 29th 2007. By now, all miles for flights taken on this date should be posted. Sorry about that.
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Originally Posted by LegalTender
(Post 7704574)
Delta boarding pass scans are interfaced with SkyMiles and credits post as the flight is dispatched.
It's not complicated. |
If the miles from your past Continental flights have not posted in a reasonable period of time, please let us know by sending us your ticket and flight numbers via the "Missing Mileage Request" form on www.continental.com. We apologize for any delays. Sometimes the computer gremlins cause problems. The Missing Mileage requests are worked manually by agents here at the OnePass Service Center. For any Partner missing mileage credits that did not post, please mail your Boarding Passes and Ticket Receipts to us and we will post your missing miles as soon as possible.
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