[Post website problems here] New CO website....clean but not perfect....
Jul 30, 2006, 7:25 am
#1
Original Poster
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,958
[Post website problems here] New CO website....clean but not perfect....
So the biggest difference and sort of a pain is that "view reservations" at least on my home page only shows one reservation. I have to click on "view" which then shows the first reservation and then click on "manage reservations" to view them all....
Also seat assignments appeared to be lost on several flights... but as I reviewed the itinerary and the other unchanged seat assignments the missing ones "popped" back in .....strange.
Also seat assignments appeared to be lost on several flights... but as I reviewed the itinerary and the other unchanged seat assignments the missing ones "popped" back in .....strange.
Last edited by david55; Aug 1, 2006 at 3:26 pm Reason: the reason is apparent....
Jul 30, 2006, 7:38 am
#2
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
I noticed that when you view/change seat assignments that it no longer highlights your seat in yellow, unless you move to an open seat. Bring the page back up and it won't highlight your seat again, unless you change seats again.
Jul 30, 2006, 7:48 am
#3
Join Date: Dec 2003
Location: Jersey City, NJ USA
Posts: 975
Firefox issue with calendar
When using Firefox clicking on the calendar icon does not bring up the calendar so you can choose dates. Seems to work fine in IE.
Jul 30, 2006, 7:49 am
#4
Join Date: Jun 2003
Location: burlington, north carolina,usa
Posts: 252
kinks in the promo slot
When attempting to put in the Continental's Master Card promo: One Pass, you do not receive the 5% discount. I then tried the Veteran's Advantage for the 5% discount and that did not work either. Also you must manually put in your travel dates, clicking on the date icon doesn' 
t work... guess the kinks will be worked on over the near future
t work... guess the kinks will be worked on over the near future
Jul 30, 2006, 7:54 am
#5
Join Date: Mar 2006
Location: LAX
Programs: BA Gold, A3*G
Posts: 1,121
Clearly not perfect...
I just logged in to find my reservation schedule changed much...
I am for instance flying from YVR to IAH on aircraft 2C.
Does this mean I'm assigned to this seat?
I travel economy class however, so that would be nice...
0 minutes travel time...
Click Continue to accept schedule change...
I am not sure if I want to...
I just logged in to find my reservation schedule changed much...
I am for instance flying from YVR to IAH on aircraft 2C.
Does this mean I'm assigned to this seat?
I travel economy class however, so that would be nice...
0 minutes travel time...
Click Continue to accept schedule change...
I am not sure if I want to...
Jul 30, 2006, 8:04 am
#6
Join Date: Jan 2004
Location: NJ, USA
Posts: 2,837
I can't find the monthly reward charts where you can choose dates and get the award flights online without calling - has anyone found these. Not under the use miles frequent flyer , just types of awards
Jul 30, 2006, 8:13 am
#7
FlyerTalk Evangelist
Join Date: Jan 2006
Location: Half the distance to EWR than PHL.
Programs: UA, AA, B6, BA, Hilton, Hyatt, Marriott, IHG, SPG
Posts: 11,695
Things are working fine for me. I see they took care of my pet peeve with the pop up calendar. I starts with the current month instead of jumping a few weeks ahead to the next month and me having to back it up. 
It now shows my seat assignment on an upcoming NWA segment. I use to have to check at NWA for that.
It now shows my seat assignment on an upcoming NWA segment. I use to have to check at NWA for that.
Jul 30, 2006, 8:31 am
#8
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,669
Wow-The new website is much faster!!!
Definitely need to fix the calendar/firefox issue though...
Definitely need to fix the calendar/firefox issue though...
Jul 30, 2006, 8:32 am
#9
Join Date: Mar 2006
Location: SEA
Programs: AS MVP GOLD 75K; BA SILVER
Posts: 154
Originally Posted by ann patrice
When attempting to put in the Continental's Master Card promo: One Pass, you do not receive the 5% discount. I then tried the Veteran's Advantage for the 5% discount and that did not work either. Also you must manually put in your travel dates, clicking on the date icon doesn' t work... guess the kinks will be worked on over the near future
t work... guess the kinks will be worked on over the near future
Come on, a lot of us use Firefox and other browsers!
Jul 30, 2006, 8:33 am
#10
Join Date: May 2004
Location: Seattle
Programs: Marriott Ambassador LT Titanium, Hyatt Globalist, United LT Silver
Posts: 1,085
Only displaying one reservation is annoying. Also, there should be a link to view all reservations, especially if they are only going to list one. I do like, however, that it gives you all of the options right there (changing seat, etc.) without having to actually open the res first.
One good thing seems to be that I don't have to enter my OP password now that I am logged in.
Other quirks:
Overall, not a lot is different. I'm undecided on the layout. I liked the way the site worked before and was happy with the layout. I'd rather see the "My Account Summary" section a little smaller and more space given to Current Reservations on the home page. The Summary section seems to be bigger than it needs to be. Also, and this is a super minor display thing, the tabs on the left side for Flight, Hotel, and Car; could use a border or some shading. They look very plain compared to other parts of the screen.
One good thing seems to be that I don't have to enter my OP password now that I am logged in.
Other quirks:
- After viewing a res while logged in, went back to home page using the back button and was no longer logged in. It only happened once though.
- It prompts me to check-in for a flight that that took place on Friday.
- Even though I am logged in as an elite, it won't allow me to select a Premium seat
- Your current seat not highlighted. (not a big deal)
- The "Change or View Reservations" title should be a link to the full list.
Overall, not a lot is different. I'm undecided on the layout. I liked the way the site worked before and was happy with the layout. I'd rather see the "My Account Summary" section a little smaller and more space given to Current Reservations on the home page. The Summary section seems to be bigger than it needs to be. Also, and this is a super minor display thing, the tabs on the left side for Flight, Hotel, and Car; could use a border or some shading. They look very plain compared to other parts of the screen.
Jul 30, 2006, 8:41 am
#11
Join Date: May 2006
Location: TPA
Posts: 334
Originally Posted by puddy
Only displaying one reservation is annoying. Also, there should be a link to view all reservations, especially if they are only going to list one. I do like, however, that it gives you all of the options right there (changing seat, etc.) without having to actually open the res first.
One good thing seems to be that I don't have to enter my OP password now that I am logged in.
Other quirks:
Overall, not a lot is different. I'm undecided on the layout. I liked the way the site worked before and was happy with the layout. I'd rather see the "My Account Summary" section a little smaller and more space given to Current Reservations on the home page. The Summary section seems to be bigger than it needs to be. Also, and this is a super minor display thing, the tabs on the left side for Flight, Hotel, and Car; could use a border or some shading. They look very plain compared to other parts of the screen.
One good thing seems to be that I don't have to enter my OP password now that I am logged in.
Other quirks:
- After viewing a res while logged in, went back to home page using the back button and was no longer logged in. It only happened once though.
- It prompts me to check-in for a flight that that took place on Friday.
- Even though I am logged in as an elite, it won't allow me to select a Premium seat
- Your current seat not highlighted. (not a big deal)
- The "Change or View Reservations" title should be a link to the full list.
Overall, not a lot is different. I'm undecided on the layout. I liked the way the site worked before and was happy with the layout. I'd rather see the "My Account Summary" section a little smaller and more space given to Current Reservations on the home page. The Summary section seems to be bigger than it needs to be. Also, and this is a super minor display thing, the tabs on the left side for Flight, Hotel, and Car; could use a border or some shading. They look very plain compared to other parts of the screen.
Jul 30, 2006, 8:44 am
#12
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
www.onepass.com returns "The page or file you requested could not be found. Please note..."
Jul 30, 2006, 8:46 am
#13
Join Date: Mar 2006
Location: SVG
Posts: 550
Originally Posted by puddy
- Even though I am logged in as an elite, it won't allow me to select a Premium seat
Jul 30, 2006, 8:46 am
#14
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Kinks is an understatement.
I just tried to issue a reward ticket I've been holding for 10 days to HNL. I have to do it today or lose it.
I did so and it apparently didn't "stick." I can't select seats, and after I go into it after leaving co.com, it still has "purchase ticket" as an option. I hesitate to do it a second time because I don't want to be charged the fee twice and have to jump through hoops to get a refund.
I called to ticket it, and they said I would have to pay the phone fee to issue the ticket.
I guess I'll wait until later today to do it, but I think this upgrade isn't quite ready for prime time.
I just tried to issue a reward ticket I've been holding for 10 days to HNL. I have to do it today or lose it.
I did so and it apparently didn't "stick." I can't select seats, and after I go into it after leaving co.com, it still has "purchase ticket" as an option. I hesitate to do it a second time because I don't want to be charged the fee twice and have to jump through hoops to get a refund.
I called to ticket it, and they said I would have to pay the phone fee to issue the ticket.
I guess I'll wait until later today to do it, but I think this upgrade isn't quite ready for prime time.
Jul 30, 2006, 8:47 am
#15
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,615
I finally found how to look for reward travel. It's an option on the regular reservation page rather than a seperate deal. It works same as the old one -- which also means that it doesn't show Skyteam partner travel other than NWA.
