[Post website problems here] New CO website....clean but not perfect....
Aug 1, 2006, 6:16 pm
#361
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA PM, DL PM, Bonvoy Titanium, HH Gold
Posts: 1,293
Honestly, this rollout is a joke. It is amateurish at best and, possibly, litigious at worst. I cannot believe how easy it is to pull up someone else's flight. Let's just hope the hacker community at large doesn't catch wind of this.
Where is COInsider? Any update on this? Better to shut the whole site down than allow this to stay open. IMHO.
Where is COInsider? Any update on this? Better to shut the whole site down than allow this to stay open. IMHO.
Aug 1, 2006, 6:18 pm
#362
Join Date: Jan 2006
Location: ABE/PHL
Programs: CO Pt Infinite (1k life)/ 1MM - NW/DL Silver life/1 MM
Posts: 1,308
I can now see my only itinerary. I can't select premium seats nor can I view the receipt, which is slightly disturbing because the total shown on the summary is $1650, a hair over twice what the ticket is!
I wanted to try some PNR roulette but I couldn't find any URL relating to my itin summary that had the PNR in the URL. They were there in the 'send to printer', 'email', etc., choices. Also in the 'view receipt', but that function isn't working, period. Using these rather benign (but stil BAD) routes I was able to pull up 2 stranger itins in about 10 tries.
I would guess that patches are being put in as we 'speak'.
I wanted to try some PNR roulette but I couldn't find any URL relating to my itin summary that had the PNR in the URL. They were there in the 'send to printer', 'email', etc., choices. Also in the 'view receipt', but that function isn't working, period. Using these rather benign (but stil BAD) routes I was able to pull up 2 stranger itins in about 10 tries.
I would guess that patches are being put in as we 'speak'.
Aug 1, 2006, 6:21 pm
#363
Join Date: May 2005
Programs: AA PLT; CO Gold
Posts: 58
Originally Posted by carpboy
I can now see my only itinerary. I can't select premium seats nor can I view the receipt, which is slightly disturbing because the total shown on the summary is $1650, a hair over twice what the ticket is!
Aug 1, 2006, 6:36 pm
#364
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass®, now UA 1K (*Enhanced*)
Posts: 4,248
Originally Posted by joslire
I disagree & have to defend the developers. This reeks of a corporate mandate to roll out on a given date ready or not.
I've rolled out my share of apps before their time (though never quite this poorly) & in every case it's been because of time constraints placed on me (or more correctly, on my company) by our clients.
That said, it may be the fault of IT that they were not ready on time, but I cannot imagine an IT department anxious to rollout an app that's clearly not ready. Seasoned developers know all to well the misery of an ill-prepared rollout.
I've rolled out my share of apps before their time (though never quite this poorly) & in every case it's been because of time constraints placed on me (or more correctly, on my company) by our clients.
That said, it may be the fault of IT that they were not ready on time, but I cannot imagine an IT department anxious to rollout an app that's clearly not ready. Seasoned developers know all to well the misery of an ill-prepared rollout.
Aug 1, 2006, 6:45 pm
#365
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA PM, DL PM, Bonvoy Titanium, HH Gold
Posts: 1,293
This is why you beta something. And you beta it with people who use it day in and day out. Completely unacceptable, IMHO.
Aug 1, 2006, 6:45 pm
#366
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
Flight Status
Just checked status of 1112 - as usual it is delayed but website displays:
" Status: Automatic ETA update from Passur System"
Huh
" Status: Automatic ETA update from Passur System"
Huh
Aug 1, 2006, 6:54 pm
#367
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
ARGGHG
I can't even log in now...
and, if I try to look at a reservation, it gives me this screen with no data...
http://www.continental.com/web/en-US...nueImport.aspx
I can't even log in now...
and, if I try to look at a reservation, it gives me this screen with no data...
http://www.continental.com/web/en-US...nueImport.aspx
Aug 1, 2006, 6:58 pm
#368
Join Date: Mar 2006
Location: LAX
Programs: BA Gold, A3*G
Posts: 1,121
Originally Posted by entropy
ARGGHG
I can't even log in now...
and, if I try to look at a reservation, it gives me this screen with no data...
http://www.continental.com/web/en-US...nueImport.aspx
I can't even log in now...
and, if I try to look at a reservation, it gives me this screen with no data...
http://www.continental.com/web/en-US...nueImport.aspx
Aug 1, 2006, 7:36 pm
#369
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
yeah, except I should be getting 20,000 base miles from it.
Aug 1, 2006, 7:49 pm
#370
Join Date: Aug 2004
Location: Honolulu, HI
Posts: 340
Found another bug ... the hover text when keeping the mouse steady over the seats in the seat selector now say "ValueNotSet" instead of the seat name -- but only for the white seats. The blue seats say OnePass elite only (curious that there are blue seats in the FC cabin to begin with ...)
Aug 1, 2006, 8:37 pm
#371
Original Poster
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,964
I have tried the "change one number/letter" in the reservation URL and maybe 1 out of 5 times I get another reservation but all of them are months or even a year old......nothing current.
Aug 1, 2006, 8:41 pm
#372
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,231
Just pulled itineraries for a family of 5 going to Cancun and a guy going to Dublin. It seems possible that I'd be able to access Passport numbers if it had been entered into the record (under "Edit Traveler Information"). But none of these folks had that info in there; either it was never entered, or there is some security at work here.
Aug 1, 2006, 8:46 pm
#373
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Okay - I'm confused. How do I apply credit from a cancelled reservation? It was there on the "old" site.
Aug 1, 2006, 8:52 pm
#374
Join Date: Nov 2004
Location: Current Micronesian, Ex Buckeye....
Programs: All My $$$ Went to CO (Plat) with a Lifetime PClub membership that got degraded to United crap...
Posts: 2,089
Originally Posted by martinplas
You have mentioned that the Reward One link is working and resolved and I still cannot access it . The only palce I find to get to it now is at the bottom of your web page by the BBB Privacy stamp where it links Buisness Programs and Services. It then brings me to a link to RewardOne which continues to give an error .I use internet Explorer as my browser
Martin
Martin
http://attdevapp1/rewardone/default.aspx
Which is the old "The page cannot be displayed........"
Again not serious like other issues, but CO Insider, had it on the resolved issues and it's not yet. So you might wanna put it back on your list of things to work on (after the serious stuff).
Aug 1, 2006, 9:20 pm
#375
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi Everyone, I'm sorry my update is coming so late today.
To start, the issues regarding other travelers' reservations appearing when signed in to Manage Reservations should now be resolved. If anyone has any further examples of this happening, I'd like to ask that you PM them to me. As for the Manage Reservations link construction, we're currently testing some changes to this and will be loading a solution tomorrow.
Starting Thursday, we will continue with our follow-ups as outlined in my last post, plus those mentioned here afterward - such as access to Priority Seating, access to our offshore sites and Reward One (which, to correct my earlier post, is not yet resolved). Although core booking functionality and online check-in are both performing well, we know how important the other transactional features of continental.com are to you. Thanks for bearing with us as we work through these remaining issues.
To start, the issues regarding other travelers' reservations appearing when signed in to Manage Reservations should now be resolved. If anyone has any further examples of this happening, I'd like to ask that you PM them to me. As for the Manage Reservations link construction, we're currently testing some changes to this and will be loading a solution tomorrow.
Starting Thursday, we will continue with our follow-ups as outlined in my last post, plus those mentioned here afterward - such as access to Priority Seating, access to our offshore sites and Reward One (which, to correct my earlier post, is not yet resolved). Although core booking functionality and online check-in are both performing well, we know how important the other transactional features of continental.com are to you. Thanks for bearing with us as we work through these remaining issues.