[Post website problems here] New CO website....clean but not perfect....
Aug 1, 2006, 12:07 am
#301
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
can't change seat assignments
I seem to not be able to chance my seats for my flights this week....anyone else have this problem??
Aug 1, 2006, 5:07 am
#302
Join Date: Dec 2003
Location: Cambridge, MA and Santa Cruz, CA
Programs: UA 1K, AA EXP, SPG Platinum, Marriott Platinum
Posts: 133
Yet another US night where the continental.com site is down. This is not easy for those of us who are in Europe trying to make / change reservations!
Any update on how many nights Continental will need to fix this mess?
Any update on how many nights Continental will need to fix this mess?
Aug 1, 2006, 7:17 am
#303
Original Poster
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,959
"Current" reservations listed in "Past"/premium 1st seats?
This mornings observations:
Yesterday a reservation that was listed in "current" for next February got moved overnight to my "past" reservations and I have no idea how to restore it to "current" reservations....
Since when are there premium seats in FC on Domestic flights? Is that a fluke or something new?
Yesterday a reservation that was listed in "current" for next February got moved overnight to my "past" reservations and I have no idea how to restore it to "current" reservations....
Since when are there premium seats in FC on Domestic flights? Is that a fluke or something new?
Aug 1, 2006, 7:24 am
#304
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Originally Posted by Vulcan
Um, not really true. Its now 9:41PM ET and I still have access to another person's account. That person, GH, who was in 7A on both of his segments on 8/2, has now been upgraded to 1 E on the outbound. GH also has been upgraded on his return, with no seat assigned.
I still can assign 'pets' to his reservation and can book him a reservation at the Austin Hilton for 199.00. I probably can cancel his reservation or put him in 22B
All this on a $242.11 ticket. His ticket was bought with an Amex card that expires 3/9.
Something is still very wrong.
I still can assign 'pets' to his reservation and can book him a reservation at the Austin Hilton for 199.00. I probably can cancel his reservation or put him in 22B
All this on a $242.11 ticket. His ticket was bought with an Amex card that expires 3/9.
Something is still very wrong.
Aug 1, 2006, 7:25 am
#305
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,222
Originally Posted by david4455
Since when are there premium seats in FC on Domestic flights? Is that a fluke or something new?
The short answer to your question is -- I don't know yet.
Aug 1, 2006, 7:33 am
#306
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Originally Posted by iriefrank
Hilarious, whether this is real or not.
He's real. I don't know whether hoch66 is really him, but it ain't a made-up name.
Aug 1, 2006, 8:38 am
#307
Join Date: Oct 2004
Location: Sometimes Houston, Sometimes London.
Programs: CO Gold Elite, BA Blue, for the moment - Hyatt Gold Passport, Priority Club, Marriott etc etc
Posts: 2,126
Originally Posted by NOLAnwGOLD
I seem to not be able to chance my seats for my flights this week....anyone else have this problem??
Aug 1, 2006, 8:41 am
#308
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,165
This is a perfect example of why enterprise class IT environments should not be using Microsoft products for large-scale mission critical developing. One little wrong block of code somewhere or one programming mistake and you open a security hole you can drive a truck through.
I hope everyone who has been following this thread who is a decision maker in their business recognizes this issue and learns from it - do not use Microsoft products for your high visibility mission critical deployments. Too much room for error, and you can see the consquences.
As for issues: it appears the blue title bar problem I saw since launch was either resolved or it had to do with my screen resolution. I don't see it on my office laptop.
I hope everyone who has been following this thread who is a decision maker in their business recognizes this issue and learns from it - do not use Microsoft products for your high visibility mission critical deployments. Too much room for error, and you can see the consquences.
As for issues: it appears the blue title bar problem I saw since launch was either resolved or it had to do with my screen resolution. I don't see it on my office laptop.
Aug 1, 2006, 9:44 am
#309
Join Date: May 2002
Location: Cows in Berkeley?....Moooo!
Programs: Fly Amtrak, Go Greyhound! I'm often wrong but always sincere.
Posts: 7,102
Hmmmm....Just tried logging in with OnePass # & password and a website not secure warning message popped up.
Aug 1, 2006, 10:13 am
#310
Join Date: May 2003
Location: Houston, TX
Programs: UA 1K, 2.3 MM
Posts: 439
Just tried looking up a newly minted itin with the ticket confirmation number. It does not appear to be working.
Just my .02, I don't like the new website. I liked the old one better, at least if you putting something new on the web, I would think the bugs would be worked out to the point that the major options work correctly, not to mention the incorrect fare class coming up all the time.
Just my .02, I don't like the new website. I liked the old one better, at least if you putting something new on the web, I would think the bugs would be worked out to the point that the major options work correctly, not to mention the incorrect fare class coming up all the time.
Aug 1, 2006, 10:18 am
#311
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Aug 1, 2006, 10:31 am
#312
Join Date: May 2005
Location: San Fran
Posts: 325
Originally Posted by bocastephen
This is a perfect example of why enterprise class IT environments should not be using Microsoft products for large-scale mission critical developing. One little wrong block of code somewhere or one programming mistake and you open a security hole you can drive a truck through.
I hope everyone who has been following this thread who is a decision maker in their business recognizes this issue and learns from it - do not use Microsoft products for your high visibility mission critical deployments. Too much room for error, and you can see the consquences.
As for issues: it appears the blue title bar problem I saw since launch was either resolved or it had to do with my screen resolution. I don't see it on my office laptop.
I hope everyone who has been following this thread who is a decision maker in their business recognizes this issue and learns from it - do not use Microsoft products for your high visibility mission critical deployments. Too much room for error, and you can see the consquences.
As for issues: it appears the blue title bar problem I saw since launch was either resolved or it had to do with my screen resolution. I don't see it on my office laptop.
Aug 1, 2006, 10:39 am
#313
Join Date: Dec 2001
Location: DL tin elite flying between TYS -VIE / ILZ / BTS
Programs: DL, ZSR, MHD ;)
Posts: 938
Can one of you guys contact continental.com support and let them know their web site is not accessible from large parts of Europe?
See http://www.airliners.net/discussions....main/2909412/
I tried to send an email to CO from continental.com, but they asked me for my CO Onepass #, which I do not have and nbot intent to have.
Thanks
Jano
See http://www.airliners.net/discussions....main/2909412/
I tried to send an email to CO from continental.com, but they asked me for my CO Onepass #, which I do not have and nbot intent to have.
Thanks
Jano
Aug 1, 2006, 10:50 am
#314
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,165
Originally Posted by rapopoda
No, no no. I'm certainly NOT an MS fan for big apps, but this deployment has NOTHING to do with why. I've seen issues like CO's creep up in enterprise Java apps as well. This seems to be purely a matter of haphazard design, bad regression test planning and execution and rush to market. It has NOTHING to do with the technology chosen.
For the aeronautical oriented out there, the analogy I can offer is the difference between dihedral and anhedral wing surfaces...one is inherently stable until acted upon by force, while the other is inherently unstable until corrected by force. When you're doing something big, financially vital and visible to your customers, obviously you want to choose the most stable and predictable solution.
It's a case of the exception vs. the norm. I will not waver from my assertion that outside of small business packages, office productivity, desktop operating systems and file/print server operating systems, Microsoft does not create enterprise class or safe/secure application design/hosting solutions.
I don't know what drove CO to .NET, and I won't speculate about it, but I believe they should have stuck with enterprise class, safe, secure and highly available solutions for their web front end.
Aug 1, 2006, 11:03 am
#315
Join Date: May 2005
Location: San Fran
Posts: 325
Originally Posted by bocastephen
I have to disagree. Sure, problems exist with other design technologies, but nothing like Microsoft. With Unix, Java, Oracle, etc..stability and security are assumed until someone makes a mistake and designs problems into the solution. With Microsoft, the whole platform is a problem waiting to happen, and your programmers need to work diligently to plug all the holes, gaps and inconsistencies to bring out a secure a stable solution.
For the aeronautical oriented out there, the analogy I can offer is the difference between dihedral and anhedral wing surfaces...one is inherently stable until acted upon by force, while the other is inherently unstable until corrected by force. When you're doing something big, financially vital and visible to your customers, obviously you want to choose the most stable and predictable solution.
It's a case of the exception vs. the norm. I will not waver from my assertion that outside of small business packages, office productivity, desktop operating systems and file/print server operating systems, Microsoft does not create enterprise class or safe/secure application design/hosting solutions.
I don't know what drove CO to .NET, and I won't speculate about it, but I believe they should have stuck with enterprise class, safe, secure and highly available solutions for their web front end.
For the aeronautical oriented out there, the analogy I can offer is the difference between dihedral and anhedral wing surfaces...one is inherently stable until acted upon by force, while the other is inherently unstable until corrected by force. When you're doing something big, financially vital and visible to your customers, obviously you want to choose the most stable and predictable solution.
It's a case of the exception vs. the norm. I will not waver from my assertion that outside of small business packages, office productivity, desktop operating systems and file/print server operating systems, Microsoft does not create enterprise class or safe/secure application design/hosting solutions.
I don't know what drove CO to .NET, and I won't speculate about it, but I believe they should have stuck with enterprise class, safe, secure and highly available solutions for their web front end.