Official "where are my CO DO 100% EQM" thread
 

Well both of my "W" flights have posted with 50% EQM. I have faith that CO will plug 100% in eventually, but we can keep track of it here.

Post here if you have problems, or if the "manual plug in" goes through for you.

100% here on my W fare, but I booked direct with CO.com
Not meeting works

'I' fare posted as 50% EQM here...

The two of us got 100% EQM on return trip but ZERO credit for outbound on Thursday.

I f I remember from last year it takes about a week for them to manually do the change in the system. Give it a week and then worry.. Correct me if I am wrong Cigarman

My NWA WP account received 100% EQM for booking via Meeting Works (no manual adjustment needed- U fare)

i called up this afternoon to get mine adjusted..
i was told it would updated in a couple of days..

time will tell

Neither of my flights in or out of Houston, booked thru Meetingworks, have shown up either @ 50% or 100%. My boarding passes had my #. Gonna give them a few more days.

In my past experience, this type of thing takes a week to ten days to get straightened out, but they've always gone back into my account and made the adjustment without me contacting them. My flight Friday booked through MeetingWorks on the phone has posted with 50% EQMs, but I have faith it will be corrected based on my previous experience with this issue.

100% EQMs posted for me.

I called OP today about getting credit on my outbound trip on Thursday (26th) and the booking credit. The agent told me that that everyone's records the whole day were screwed up but that they are working on getting it all straightened out.

100% for me, too :) on a discounted fare

Booked through MeetingWorks. 50% EQMs on both of my flights. :(

I just checked, and I have 100% EQM and points. Thanks and Gig 'Em!

Neither of our Thursday EWR-IAH segments posted. The next segments did, but I think at 50% EQM. I'm waiting to at least finish my itinerary plus a couple of weeks before I call to have whatever is messed up posted properly.

100% EQM on both discounted W flights OAK-IAH

Full EQM / EQP for MeetingWorks Itineraries have been posted!
 

FYI -- Continental has finished posting the 100% EQM / EQP for our MeetingWorks itineraries. I note that mine are now all present and correct!

I just checked and neither of my W fares booked through MeetingWorks is at 100% EQM. So maybe not everyone's is done? I'm still going to give it some time.

Mine posted sometime late yesterday afternoon. I checked around lunchtime and it was still 50% EQMs and no EQPs, but by the time I went to bed I had 100% EQMs and 1 EQP on my Do flights.

My itin was EWR-IAH-LAX-EWR

EWR-IAH; O Fare 100% EQM
IAH-LAX; W Fare 50% initially; but 100% EQM/EQP as of yesterday
LAX-EWR; U Fare 100% EQM

OAK-IAH-OAK posted 100% EQM the other day.

Since my flights (X Class) had not posted at all, I requested credit and the initial reply was:

"Certain Continental and other OnePass airline partner tickets, car
rentals and hotel stays are not eligible to earn OnePass mileage. These
include, but are not limited to:

- All free travel, including OnePass reward travel
- Unpublished charter flights
- Tickets purchased with Certificates of Transportation
- Industry free or industry- reduced rate tickets
- Promotional certificates
- Unpublished fares like priceline.com, hotwire.com and some
travelocity.com fares
- Flight segments not flown on a purchased ticket"

I replied that none of the above replied and now I received the following:

"Our records show the type fare you purchased was ineligible for OnePass mileage accrual."

So now it looks like I have to send in the copies. Why do you think this is happening?

Did you call the OPSC? I'd call (or call back) and politely ask/explain the situation.

Good idea. I did call and the helpful CSR tried to find out what was happening. She had me on hold for over 30 minutes while talking to others, none of whom were able to provide the answer. She decided to manually put the flights in and said that hopefully they would show up in a couple of days. We will see if the credits appear.

Well, this morning I finally e-mailed OPSC about my W fares not posting at 100%.

I got a personal e-mail reply within half an hour (!) saying that it would be fixed within three buisness days. Full EQM posted tonight. This is my first interaction with OPSC in several years, and it's great to see what a wonderful job they do!

Good job OPSC!!

I don't understand. Are you saying that all W fare regardless of where booked (except priceline and Hotwire) should be credited at 100% EQMs?

Am I missing something???

Yes, you're missing a lot...

We all had an event with CO in Houston a few weekends back, and most of us booked over the phone but were promised full EQM regardless of class booked. The 100% EQM would be manually entered after the flights posted. This thread keeps track of that process.

Enjoy the "friendly skies"!

Got it. Thanks