Who don't you like at Continental?
#1
Original Poster
Join Date: Oct 2002
Location: Jersey City, NJ, USA
Posts: 5
Who don't you like at Continental?
I don't like E. Johnson the online support supervisor in Houston, Texas. What an idiot!
Just thought I'd share....
- Mtjoa
Just thought I'd share....
- Mtjoa
#2
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I think it's very inappropriate to single out airline employees by name for abuse in a public forum, especially when the abuse is so baseless.
#3
Suspended
Join Date: Dec 2002
Location: New York, NY
Posts: 205
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BearX220:
I think it's very inappropriate to single out airline employees by name for abuse in a public forum, especially when the abuse is so baseless. </font>
I think it's very inappropriate to single out airline employees by name for abuse in a public forum, especially when the abuse is so baseless. </font>
#4
Join Date: Apr 2001
Location: DL-PM
Posts: 863
I like the fact that CO gave my girlfriend Silver Elite (Gold last year) for 2003 after flying 3,000 miles last year. That and the fact that America West gave me Plat thru Feb 04 after requesting a status comp last Sept in order to upgrade a single flight. One reason why it is becoming harder and harder to become EUA'd.
#5
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">jonhoram asks:
What's the difference between this and all the attacks on Gordo that appear on this board? </font>
What's the difference between this and all the attacks on Gordo that appear on this board? </font>
Gordon Bethune's fair game for this forum, the supe in Houston ain't, in my opinion.
[This message has been edited by snake (edited 02-20-2003).]
#6
Original Poster
Join Date: Oct 2002
Location: Jersey City, NJ, USA
Posts: 5
I actually didn't want to get it to the specifics of the poor service I received from Continental on this board. I did file a more specific on-line complaint with Continental customer service department. My question was simply has there anyone in Continental who has done you wrong? Although you know nothing about me, do you think I would start a negative post about someone who gave me good service? Think of how bad the service must have been for me to post something up. What did you learn about E. Johnson from my post? Male/Female? Lives in the city of Houston, maybe. Are you planning on looking them up in the phone book? This message board is to share information, both good and bad, for people who fly on continental regularly.
Thoughts?
- MTjoa
Thoughts?
- MTjoa
#7
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I think that it is a fundamental breach of Web etiquette to bring up an individual in the manner that the poster did.
Gordo is a public figure - he knows this, and gets paid big bucks to take s*it from people.
The person described by the poster, however incopetent/rude/what-have-you, is not.
This thread should be closed.
Gordo is a public figure - he knows this, and gets paid big bucks to take s*it from people.
The person described by the poster, however incopetent/rude/what-have-you, is not.
This thread should be closed.
#8
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Actually, mentioning supervisors by name is fair game, as they are deisgnated by CO to be the official "voice" of the company on matters within the scope of their employment.
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Thank you for choosing Continental Airlines, a proud member of the SkyTeam Alliance.
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Thank you for choosing Continental Airlines, a proud member of the SkyTeam Alliance.
#9
A FlyerTalk Posting Legend
Join Date: Mar 2001
Posts: 55,189
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BearX220:
I think it's very inappropriate to single out airline employees by name for abuse in a public forum, especially when the abuse is so baseless. </font>
I think it's very inappropriate to single out airline employees by name for abuse in a public forum, especially when the abuse is so baseless. </font>
#10
Join Date: Jan 2003
Location: IAH
Posts: 44
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Analise:
I agree. Bethune is the CEO and a very public figure who takes pleasure going to the media to make outlandish statements in order to make himself look good at the expense of others. He is VERY fair game. A supervisor or any other employee who calls himself or herself the voice/mouth/representative of CO still should not be singled out for derision in an internet forum such as this.
</font>
I agree. Bethune is the CEO and a very public figure who takes pleasure going to the media to make outlandish statements in order to make himself look good at the expense of others. He is VERY fair game. A supervisor or any other employee who calls himself or herself the voice/mouth/representative of CO still should not be singled out for derision in an internet forum such as this.
</font>
I needed a flight segment credited that wasn't, and she worked with the continental.com folks to find the original receipt, so I didn't have to get one from microfiche.
#11
Join Date: Feb 2003
Location: New York, NY
Posts: 156
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by notsosmart:
I think that it is a fundamental breach of Web etiquette to bring up an individual in the manner that the poster did.
Gordo is a public figure - he knows this, and gets paid big bucks to take s*it from people.
The person described by the poster, however incopetent/rude/what-have-you, is not.
This thread should be closed.</font>
I think that it is a fundamental breach of Web etiquette to bring up an individual in the manner that the poster did.
Gordo is a public figure - he knows this, and gets paid big bucks to take s*it from people.
The person described by the poster, however incopetent/rude/what-have-you, is not.
This thread should be closed.</font>
looking for logic,
CWipes...
#12
Join Date: Aug 2002
Location: NYC
Posts: 7,579
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cwipes:
[snip]
looking for logic,
</font>
[snip]
looking for logic,
</font>
see:
http://www.flyertalk.com/forum/Forum20/HTML/007185.html
It could be the word "idiot" that got people all worked up. Or the fact that mtjoa's a new poster (seems the veterans here get more latitude when it comes to name-calling).
Personally, I wouldn't have a problem with mtjoa's specific criticism if it didn't seem completely baseless. Let's have some details!
#13
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Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
was E. Johnson's nickname "magic?"
#14
Join Date: May 2002
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Posts: 5,521
Back to thread topic...
My biggest point of anger with CO is the number of specials they offer people to earn elite status while the vast majority of us earn it the hard way (miles/segments).
I have no problem with upgrades based on fare class within elite level. Nor do I have any animosity toward those of you lucky enough to get a targeted promo.
My biggest point of anger with CO is the number of specials they offer people to earn elite status while the vast majority of us earn it the hard way (miles/segments).
I have no problem with upgrades based on fare class within elite level. Nor do I have any animosity toward those of you lucky enough to get a targeted promo.
#15
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">So are you offended by the comment left by skyyguy above giving props to Nadine, as they also used the name of the employee and the location that they work?
looking for logic,</font>
looking for logic,</font>
To start a thread for the simple purpose of calling someone an idiot, and offer absolutley no reason/evidence for such a claim seems irresponsible.
As far as comparing praises heaped upon employees to out-and-out insults... you can't be serious.