FlyerTalk Forums - "Adaptability" to Replace "Enhance"?

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"Adaptability" to Replace "Enhance"?

I just received a "special message" e-mail from OnePass that basically starts with "adaptability in business". Will "Adaptability" replace "Enhance"?

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"The Eyes of Texas Are Upon You"

They will use any word that suggests "change" but will steer clear of ever using word to describe the changes.

i.e. Adjust, amend, modify, vary, transform, enhancement, improvement.

It will always sound like it will be better than it is... like when SNL used have "subliminal man" do the news.

"Continental Airlines announced a major [minor] improvement to their Award Winning FF program [if you care to pay $2,000 per ticket]."

Um, okay.

Quote:

We’re implementing the following changes to the OnePass program effective January 1, 2003.

http://www.continental.com/onepass/n...0020916_01.asp

But, seriously, the enhance jokes haven't gotten old and annoying. Please continue to make them excessively because it's very original and I can never see it coming.

[This message has been edited by dbaker (edited 09-20-2002).]

Don't for a second even begin to suggest that the doublespeak has ended.

Quote:

We've expanded our Elite upgrade policy.

(Posted August 1, 2002)

http://www.continental.com/onepass/n...0020801_01.asp

[This message has been edited by NJDavid (edited 09-20-2002).]

http://www.continental.com/onepass/n...0020801_01.asp

I'd call that an expansion--Silvers now have a benefit they didn't previously enjoy. All Elites can now get complimentary upgrades to Business or First Class when purchasing a "Y" fare. Upgrades are available months in advance, and come out of the "A" or "C" inventory.

Why not reward those Elites on the most expensive tickets?

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I am not a sanctioned representative of Continental on these boards, just an interested participant.

It is an expansion and the announcement is perfectly reasonable.

In case you haven't noticed, ResAgent86, you can safely ignore NJDavid. I don't think anyone takes him seriously, so don't sweat it.

Quote:

Originally posted by dbaker:
In case you haven't noticed, ResAgent86, you can safely ignore NJDavid. I don't think anyone takes him seriously, so don't sweat it.

Thanks for the advice, dbaker. I'd expand on your remarks, but this is one of those times to listen to Mom. Of all the CO bashers, I find JonNYC to be the most worth reading. He's clever. I guess he's given up the crusade on this board, for the most part. I appreciated his recent "TrollPatrol" here. The AA thread he cites in the link below is hilarious.

Edited for enhancement purposes only.

http://www.flyertalk.com/forum/Forum20/HTML/006165.html

[This message has been edited by ResAgent86 (edited 09-20-2002).]

Quote:

Originally posted by dbaker:

In case you haven't noticed, ResAgent86, you can safely ignore NJDavid. I don't think anyone takes him seriously, so don't sweat it.

Well if it takes:
*brown nosing to anyone professing to wear the blue and white CAL logo
*needing to control things so much that one sets-up one's own bullitten board and
*never being able to see the truth if it happens to upset one's vision of the world

to be taken seriously by your definition, I'd rather be ignored. After all, it's not like we could go back into the archives and find out I've been correct about CO nearly all the time, could we?

Oh, never mind, I forgot item 3 above.

From an e-mail to me saying my OnePass statement was now available:

Quote:

This past year, the word “adaptability” has been crucial to the survival of American businesses — and the airline industry is no exception. As a result of the economic slowdown and associated decline in business travel, we’re reducing our capacity and making changes for 2003. These changes — less extensive than other airlines — will streamline our business and allow us to maintain an industry-leading product. While these measures affect both Continental Airlines and OnePass, our intent is to ensure they have the least impact on Elite members and the benefits you value most. And rest assured that the same quality service you’ve come to expect from Continental continues.

While we’re evolving with the times, our focus remains the same — keeping award-winning OnePass the best Elite program available. At the core of this program are unlimited complimentary Elite upgrades, which you’ll continue to enjoy as one of our best travelers. We’ve already made our First Class cabin more accessible to Elites purchasing full Y fares, and are taking steps to maintain the quality of front-cabin travel on Continental by limiting fares eligible for mileage upgrades for non-Elite members.

And we’re continuing to improve opportunities for all our customers through strategic alliances, such as our recent announcement with Delta Air Lines. If government approval is received, this partnership will bring you more destinations, more frequent-flyer benefits and more access to airport lounges.

As always, flying Continental means choosing safe and reliable service on board the cleanest and most comfortable planes in the sky. In fact, we’re proud to fly the newest jet fleet of any major U.S. airline. Even in this challenging financial environment, we’ve made significant investments — both in the air and on the ground — to ensure we meet your travel needs well into the future. We’ve introduced the industry’s widest business-class seat on our Boeing 777 fleet. We’ve made our hubs even more convenient with major expansion projects, an increasing number of eService Centers and special Elite security lines. And we’ve redesigned our Web site, where you can now book reward travel online.

As we look toward the future, our employees are working hard to uphold the winning reputation of Continental and OnePass — the best combination of service and benefits among frequent-flyer programs. More than ever, we appreciate your continued loyalty and support. We look forward to welcoming you on board again soon.

Sincerely,

Mark Bergsrud

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"The Eyes of Texas Are Upon You"

Quote:

Originally posted by JAWS_II:
And rest assured that the same quality service you’ve come to expect from Continental continues.

Oh lord, here we go again.

Quote:

Originally posted by dbaker:
Um, okay.

http://www.continental.com/onepass/n...0020916_01.asp

Isn't this good news for Elite members??