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Customer Retention Bonuses

 
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Old May 4, 2002, 4:57 pm
  #1  
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Join Date: Feb 2001
Posts: 7
Customer Retention Bonuses

Anyone else clear the first threshold in the Customer Retention Bonuses CO offered last Aug/Sep? I just completed the 40th roundtrip to qualify for 320,000 miles. I have two more thresholds to go and can end up with over 400,000 miles.

I'm staying loyal at least until after I clear the final threshold!
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Old May 4, 2002, 5:39 pm
  #2  
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Join Date: Oct 2001
Location: IAH-LAX -IAH Continental - Platinum EARNED(with calouses on my butt) Hilton Honors - Diamond
Posts: 321
I cleared mine in January Whoopee 7 R/T's

Had to fight like hell to get the two secondary postings (only 6000 each) after they accidentally credited all flights.

Us lowly newbies were excluded on Q & T, they forgot to exempt them posted the two 6000 additional bonuses then reversed them.

They were so confused by the rules they kept referring to the Q & T exclusion and couldn't seem to see that I had actually flown the correct number of premium fares.

To date they are unwilling or unable to produce a January statement by mail or electronically.

Keep Track.

BTW my total amount was only 30,000 +6000, +6000 based on their targeted marketing.

------------------
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[This message has been edited by dcwcce (edited 05-04-2002).]
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