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Quote:

Originally Posted by dlen111

i believe you are incorrect re OLCI.

say your flight leaves friday at 6pm. you checkin thursday at 6pm. no upgrade. then at midnight, the EUA runs. no upgrades awarded because there is no R availability. then, the rev managemtn people get to the office and run their daily reports on available fare buckets and whatever else they do. they make their changes on your flight and release 3 R seats. let's say they do this around lunch time on friday (the day of your flight). upon arriving back from lunch, i check in for the your same flight using OLCI. i get the upgrade. let's say two more elites check in. they get the upgrades. then whatever seats are left get EUA'd at the 3 hour mark.

once you go on the waitlist, the only way you get up'd is through the nightly EUA, the 3 hour EUA or at the gate.

I think we are sort of talking about the same thing. The day before OLCI was for morning flights the next day. Some R inventory released in the afternoon for the next morning flight - thus those checking in (not at the 24 hour point) but later in the day got the upgrades. Then I suspect that any left seats were not released for the EUA run that night, but standby the next morning.

You are referring to waiting until the day of the flight and doing OLCI for a late afternoon flight - maybe 4-5 hours before the flight. I think CO is (was) doing this (releasing R for OLCI) to encourage OLCI. But what I am seeing now is no OLCI and no EUA release the night before the flight. If you do not get EUA'ed in the 3 to 5 day before window, it will be at the gate.

Quote:

Originally Posted by mlawless

...I think we should have Cigarman pitch that CO gives him a contact and once a week we get to audit the upgrade process on a flight of our choice. It would give the process some much needed integrity on this board.

Neat idea, but I think that may be a little too much to ask for. I do think that you are 100% on the money with increased transparency -- something that could be helped if R were made public. Much dead-end speculation could be laid to rest, as well as pointless calls to phone agents.

I've been monitoring two flights I'm on Wednesday, both "V' class, PHL-IAH-OAK (738/739) Theoretically, EUA should have run 5 days out, on Friday, the day before yesterday. Following are the number of FC seats assigned/total # FC seats.

Fri Sat Sun Monday
PHL-IAH 2/14 2/14 1/14 1/14
IAH-OAK 3/18 3/18 4/18 4/18

So it looks as though EUA is either not running, or perhaps if it is running, it is looking to assign FC seats to only high fare clases and there are none at this time. Obvioulsy, my V fare isn't high enough.
Another theory (possibility) is that CO does not assign a lot of R seats, so that there are none to upgrade into. Given the city pairs and the fact that these are Wed morning flights, its hard to believe, that if the system is working, that CO would not have assigned a reasonable # of R seats to these flights.

Edited to add that I serious question if EUA is down. I have also been following my return this Friday and there has been no movement there. OAK-IAH has stayed at 2/14 and IAH-DTW has stayed at 2/14. THe only flight that has cleared is Friday DTW-PHL and that is on NW metal. Why am I not surprised :):)

From my experience EUA is dead

Quote:

Originally Posted by bigboofer

I was flying on a B fare IAH to BWI (737-300) and was in the back so the lack of upgades is even hitting the higher fare buckets. :(

Interesting observation. I am getting twice the upgrade percentage on Q as I am on B. Go figure!!