need advice...???
Aug 30, 2001, 3:26 pm
#1
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
need advice...???
I have a one night run booked for this saturday. It's a restricted discount ticket. My wife has been in the hospital with pre-term labor and now it looks as if this weekend may be the big day. When I booked the ticket I thought I was safe since she is not due for another 4 weeks..Oh well. My question, does anyone know if CO, out of the goodness of their hearts, would at least credit me the elite miles for the flight if I don't use the ticket? I could provide them with a copy of my lovely six figure hospital bill to help show that I am not trying to play games with the Onepass program.....Or am I just screwed? Don't know why they would care, since they are making the same amount of money from me. Heck, if they need to sell the seat to someone else, they are even making more...thanks
Aug 30, 2001, 3:30 pm
#2
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
If you are one RT away from regaining elite status, they have some very nice people in the marketing department and (especially this year) will probably work with you if asked. They usually give some grace anyway.
If you are one RT away from achieving elite status, then they are not usually as giving.
If this is one of the fly XX times to gain elite status (as oposed to hitting the appropriate level of miles) then I would think it would be no dice.
But there is no way they will give you status miles for a flight you didn't take.
If you are one RT away from achieving elite status, then they are not usually as giving.
If this is one of the fly XX times to gain elite status (as oposed to hitting the appropriate level of miles) then I would think it would be no dice.
But there is no way they will give you status miles for a flight you didn't take.
Aug 30, 2001, 3:42 pm
#3
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Congrats on the new addition, but forget about the miles, it 'aint gonna' happen.
Aug 30, 2001, 3:45 pm
#4
Join Date: Apr 1999
Posts: 3,709
You might get the change fee waived. You still have 3+ months to make the/A trip to make it.
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"I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own."
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"I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own."
Aug 30, 2001, 3:49 pm
#5
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
Well that's a major bummer. It took me weeks to convince my wife of the value of mileage runs before she "allowed" me to purchase the ticket. I hate to just throw this ticket in the trash. I care more about losing the mileage than the ticket price. All four segments have already been upgraded too....What a waste. I suppose worse tragedies could happen but ouch! (It's 6100 status miles).
Aug 30, 2001, 5:05 pm
#6
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
It's not wasted. CO will let you change dates without the change fee, when you explain. Or they will let you apply the money to another ticket. I have had similar situations and CO is easy to work with.
Aug 30, 2001, 5:25 pm
#7
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
Cigarman-
Any suggestions on who I should speak with about this?
Thanks
Any suggestions on who I should speak with about this?
Thanks
Aug 30, 2001, 6:23 pm
#8
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
Well, the tried and true CO answer is... Call until you get the answer you want.
I find if someone answers the elite line, and sounds happy... goes well. If they sound pissed just answering... Don't ask! Just hang up (must have just entered a bad cell, right? wink wink) Call back until you get someone who is happy AND sounds like they speak english. That's the only tip I have.
I find if someone answers the elite line, and sounds happy... goes well. If they sound pissed just answering... Don't ask! Just hang up (must have just entered a bad cell, right? wink wink) Call back until you get someone who is happy AND sounds like they speak english. That's the only tip I have.
Aug 31, 2001, 1:47 am
#9
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
UPDATE- I guess I may be able to make this run after all. At 7:40 pm tonight, my wife had an emergency C-section and our new daughter was born. Luckily, I was in the area when I got the call, but I still just barely made it in time. Both will need to rest in the hospital for at least four days, so if after Friday they are doing good, I may try to take the flights, although now I have no desire whatsoever to leave.
Aug 31, 2001, 7:08 am
#10
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
Please let us know your wife's reaction when you tell her this...
Aug 31, 2001, 7:17 am
#11
Join Date: Dec 1999
Location: This year we're going to the BAFTAs!
Posts: 5,518
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by milesmilesmiles:
Please let us know your wife's reaction when you tell her this...</font>
Please let us know your wife's reaction when you tell her this...</font>
Nothing says I love you like "See you after the mileage run!"
Aug 31, 2001, 8:00 am
#12
Join Date: Apr 2001
Location: DL-PM
Posts: 863
Don't forget to bring her some free peanuts.
Aug 31, 2001, 8:03 am
#13
Join Date: Mar 1999
Location: (SNA) Orange County, California USA
Posts: 3,641
Congratulations pointman on the new addition to your family. I'm sure she will bring countless hours of pleasure, pride and joy and hopefully millions of OnePass miles to your family's net worth.
Don't forget to sign her up for OnePass!
You never know, her first words may be "Mileage RunŠ."
Best wishes.
Don't forget to sign her up for OnePass!
You never know, her first words may be "Mileage RunŠ."
Best wishes.
Aug 31, 2001, 8:48 am
#14
Join Date: Jun 1999
Location: Houston, TX
Posts: 622
Congratulations Pointman!
Now the real question is:
Will she have a SSN or FF number first???
BSL
Now the real question is:
Will she have a SSN or FF number first???
BSL
Aug 31, 2001, 9:43 am
#15
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
well as I have a natural aversion to crying babies on airplanes, I never travel with kids. So, her FF# can probably wait a few years. The wife is OK with the run. She knows it was purchased long before any of this was suspected might happen. I am more willing to throw out the ticket than she is.