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Smart Card and E-Machines Bonuses Missing From Account

Smart Card and E-Machines Bonuses Missing From Account

 
Old Feb 25, 99, 9:32 am
  #1  
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Join Date: May 1998
Location: Los Angeles, CA, USA
Posts: 160
Smart Card and E-Machines Bonuses Missing From Account

I am very good about keeping up with all of the miles I travel but am fairly lax on keeping up with the bonus miles. I reviewed my account and found that I was only credited one Smart Card Bonus for the entire year of 1998. That is a total of 12,500 miles missing from my account. I also noticed that I was not receiving any E-Machine bonuses. That is another 25,000 miles.

This concerned me so I pulled out all of my travel records and found 4000 bonus miles missing from Hertz, 2000 bonus miles missing from Avis.

Continental was very nice and helpful. They are reviewing the Smart Card and E-Machine problem and will advise in 2 weeks.

Hertz and Avis were also very helpful. I had to fax my receipts but they said they would credit my account within 6 weeks. I will keep an eye on it. My computer is set with a reminder in 6 weeks.

Here is how the Smart Card Bonus should look on your account:

12/19/98 CONTINENTAL EXP 3664 Q
HOUSTON-JACKSON 500
SILVER ELITE BONUS 263
SMART CARD BONUS 250

Remember to check those bonuses,

crju
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Old Feb 25, 99, 9:35 am
  #2  
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Join Date: May 1998
Location: nyc, ny, usa
Posts: 364
what is a smart card and e-machine bonus? I use the e-machine all the time and never get a bonus....
gabbysz is offline  
Old Feb 25, 99, 9:43 am
  #3  
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Join Date: May 1998
Location: Los Angeles, CA, USA
Posts: 160
The following link will take you to the Smart Card page.

http://www6.americanexpress.com/corporateservices/ontheroad/docs/smart.asp?aexp_nav=hp_crp_smartcorp

Smart Card participants received 250 miles ever time they used the card with an E-Machine during 1998.

Over the coarse of 1998, there was as bonus program for using the E-Machines. I believe the program is over. The deal was if you used the E-Machine and made your reservation directly with Continental, you got an additional bonus. That was for several months in 1998. Also, if you used the Continental Web Site in conjunction with the E-Machine you got a bonus.

Hope this helps,

crju
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