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Transfer of a $300 Bump Comp?
Sorry if this makes me sound like a newbie, but I've never been bumped before and reading FlyerTalk made me wonder about the question. I was involuntarily bumped earlier this year for a $300 comp (and a FC seat the next morning).
Since I'm out of town now, I don't have it with me to check to see if it has any info on this. I don't really need the comp because I rarely fly on personal business and I have the frequent flyer miles to cover any personal air travel. Can I give it to someone instead? It might make an appropriate XMas gift for a cousin of mine (no, I'm not that cheap - I just know that he would appreciate this more than anything else I could give him). TIA |
Originally Posted by FemaleFlyer
Sorry if this makes me sound like a newbie, but I've never been bumped before and reading FlyerTalk made me wonder about the question. I was involuntarily bumped earlier this year for a $300 comp (and a FC seat the next morning).
Since I'm out of town now, I don't have it with me to check to see if it has any info on this. I don't really need the comp because I rarely fly on personal business and I have the frequent flyer miles to cover any personal air travel. Can I give it to someone instead? It might make an appropriate XMas gift for a cousin of mine (no, I'm not that cheap - I just know that he would appreciate this more than anything else I could give him). TIA |
Originally Posted by mbreuer
If it was involuntary, then there are specific rules which must be followed. I'm sure a search here would yield the rules. AFAIK, you get cash, not comp for involuntary bump.
Payment Time and Form a) Compensation will be made by CO on the day and at the place where the failure to provide confirmed reserved space occurs, and if accepted by the Passenger, the Passenger will provide a signed receipt to CO. However, when CO has arranged, for the Passenger’s convenience, alternate means of transportation that departs before the compensation to the Passenger under this provision can be prepared and given to the Passenger, the compensation shall be sent by mail or other means to the Passenger within 24 hours thereafter. b) CO may offer free or reduced rate air transportation in lieu of monetary compensation due under this Rule, if the value of the transportation credit offered is equal to or greater than the monetary compensation otherwise required and CO informs the Passenger of the amount and that the Passenger may decline the transportation credit. aloha |
If you have a voucher, you were not involuntarily bumped. You were given a yellow form (voluntary bump form), and asked to sign it. It sounds like you did, although you didn't have to.
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Good Point
Originally Posted by channa
If you have a voucher, you were not involuntarily bumped. You were given a yellow form (voluntary bump form), and asked to sign it. It sounds like you did, although you didn't have to.
I'm not sure that I did sign a voluntary bump voucher. I was involuntarily bumped (I got to the gate, there were not enough seats, and I did not have a seat assignment, despite trying to get one via online check-in the day before, trying to get a seat when checking my bag several hours before the flight, and then waiting at the gate for a GA to show up - unfortunately, no GA even showed up to the gate until 20 mins before takeoff because they were trying to reboard a flight to Cleveland that had an engine fire on the tarmac - this was in Richmond, June or July of this year). Myself and one other pax were denied boarding because there were not enough seats and we did not have a confirmed seat (thanks to my companys' travel service that doesn't seem to be able to confirm seats). I did sign something that entitled me to the $300 flight credit and a FC flight the following day. I then actually had to go back to the TA (according to the GA) to get a meal and a hotel accomodation It took me forever to convince the TA that they had to provide this, then it was not initially satisfactory - they wanted to give me a meal credit, then tried to put me in a hotel (actually more like a motel) that served no meals! After confirming with the shuttle bus driver for that "accomodation" that there was no meal service, I had to go back and wait in line at the ticket counter to explain that I had no transportation and was not going to be put in a place where I could not have dinner (and a glass of wine, after this ordeal), so they actually found a place for me that had a restaurant (it was a Holiday Inn, so it wasn't great, but it had a restaurant). I was obviously involuntarily bumped from the flight, because they could not find anyone willing to give up his or her seat. However, it seems as if I might have done the wrong (perhaps naive) thing in this situation by signing something. I would like to know how you would have handled it differently so that I can learn from my mistakes. |
Originally Posted by FemaleFlyer
I'm not sure that I did sign a voluntary bump voucher. I was involuntarily bumped (I got to the gate, there were not enough seats, and I did not have a seat assignment, despite trying to get one via online check-in the day before, trying to get a seat when checking my bag several hours before the flight, and then waiting at the gate for a GA to show up - unfortunately, no GA even showed up to the gate until 20 mins before takeoff because they were trying to reboard a flight to Cleveland that had an engine fire on the tarmac - this was in Richmond, June or July of this year). Myself and one other pax were denied boarding because there were not enough seats and we did not have a confirmed seat (thanks to my companys' travel service that doesn't seem to be able to confirm seats).
I did sign something that entitled me to the $300 flight credit and a FC flight the following day. I then actually had to go back to the TA (according to the GA) to get a meal and a hotel accomodation It took me forever to convince the TA that they had to provide this, then it was not initially satisfactory - they wanted to give me a meal credit, then tried to put me in a hotel (actually more like a motel) that served no meals! After confirming with the shuttle bus driver for that "accomodation" that there was no meal service, I had to go back and wait in line at the ticket counter to explain that I had no transportation and was not going to be put in a place where I could not have dinner (and a glass of wine, after this ordeal), so they actually found a place for me that had a restaurant (it was a Holiday Inn, so it wasn't great, but it had a restaurant). I was obviously involuntarily bumped from the flight, because they could not find anyone willing to give up his or her seat. However, it seems as if I might have done the wrong (perhaps naive) thing in this situation by signing something. I would like to know how you would have handled it differently so that I can learn from my mistakes. There are specific FAA rules about involuntary bumps. You must get paid in cash either your one-way fare or double your one-way fare (to a max amount) if they cannot get you to your final destination within a specified amount of time. There is no negotiation. The only negotiation would be perhaps if they offered you more in vouchers to get you to volunteer. If they owed me $400 in cash, I may sign the form if they gave me $800 in vouchers instead. That's what it sounds like happened to you, although it may not have been presented in that way, or it may not have even been as much as you would've otherwise been entitled to in cash. "Sign this so I can give you a $300 voucher" to someone who doesn't know that they're entitled to 2x their one-way fare (up to $400) in cash may sound like they have no choice. Further, by signing the form, your incident got logged as a voluntary one to the FAA. |
The next time, cite "rule 245."
Tell the agent to read it aloud. ...they'll get the picture VERY VERY quickly. You can easily: a.) give the electronic voucher code and PIN to a friend/family b.) or, if a paper voucher, purchase a ticket for them. Good luck next time. |
if it's a paper voucher you may have to go to the airport to sign the voucher over to someone else (after booking a flight for them). this might make the "christmas gift" not so ideal.
the vouchers are great in case of emergencies. i once had mr. poisondarts on a flight (to come see me) in a matter of hours. while the issue of "emergency" was debatable in that case, they're still quite handy. :rolleyes: there should be a phone number on the voucher. they can give you very specific info about how to deal with a transfer. |
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